Clinical Process Redesign

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Process Redesign for Health Care Using Lean Thinking

Author : David I. Ben-Tovim
Publisher : CRC Press
ISBN 13 : 1315303949
Total Pages : 222 pages
Book Rating : 4.3/5 (153 download)

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Book Synopsis Process Redesign for Health Care Using Lean Thinking by : David I. Ben-Tovim

Download or read book Process Redesign for Health Care Using Lean Thinking written by David I. Ben-Tovim and published by CRC Press. This book was released on 2017-03-16 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Process Redesign for Health Care Using Lean Thinking is a response to a simple, but hard to answer, question and is the result of the experiences of a working doctor who was also the chief safety and quality officer of an Australian teaching hospital. At this hospital, he observed that the Emergency Department was staff by talented, well-trained, and respected doctors and nurses. The facilities were modern, and the work load unexceptional, but the department was close to melt down. Bad things were happening to patients, everyone was blaming each other, lots of things had been tried but nothing was getting better and no one could explain why. The problem was not a lack of technical knowledge or expertise, the problem was that no one stood back and said, "what’s the best way to move 200 or 300 patients a day through the complicated and varying, sequence of steps needed to sort out the many different problems that bring patients to our department?" These challenges are faced by hospitals and health services all over the world. There are difficulties with patient flow, congestion, queues, inefficient utilization of resources, problems engaging clinical staff in improvement programs, adverse incidents, and budget constraints. Lean thinking and value stream analysis gives hospitals and health services struggling with these issues the insights they need to help themselves. This book provides a method that systematically turns those insights into working programs of service and system redesign. The book is divided into two sections. The first section gives the background to the approach, and systematically works through the Process Redesign methodology, step-by-step. The second section is a series of case studies that show the methodology in action, what worked and what didn’t work. The goal of any process redesign is simple: the right care, for the right person, at the right time, in the right place, and right the first time. This book helps the people who work in hospitals and health services realize these goals by working together.

Clinical Process Redesign

Author : Steven L. Strongwater
Publisher : Jones & Bartlett Learning
ISBN 13 : 9780834208575
Total Pages : 228 pages
Book Rating : 4.2/5 (85 download)

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Book Synopsis Clinical Process Redesign by : Steven L. Strongwater

Download or read book Clinical Process Redesign written by Steven L. Strongwater and published by Jones & Bartlett Learning. This book was released on 1996 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Clinical Process Redesign is a methodology developed at the University of Massachusetts Medical Center that successfully incorporates reengineering and continuous quality improvement principles into patient care with measurable patient outcomes. Clinical Process Redesign: A Facilitator's Guide includes a detailed, practical redesign model and a comprehensive clinical case study as well as forms and aids for successful on-the-job implementation.

Organizational and Process Reengineering

Author : Jean Ann Larson, FACHE, FHIMSS, DSHS
Publisher : CRC Press
ISBN 13 : 1482225166
Total Pages : 166 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Organizational and Process Reengineering by : Jean Ann Larson, FACHE, FHIMSS, DSHS

Download or read book Organizational and Process Reengineering written by Jean Ann Larson, FACHE, FHIMSS, DSHS and published by CRC Press. This book was released on 2015-08-05 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the Healthcare Information and Management Systems Society’s (HIMSS) 2015 Book of the Year Award Given the on-going changes and challenges faced by today’s health care organizations, Organizational and Process Reengineering Approaches for Health Care Transformation provides a practical, leader-led and team-based approach for reengineering organizations and transforming leaders and teams while creating new processes in the health care industry. It supplies a framework for organizational change to enable senior leaders to reengineer and transform their health care organizations. The book presents proven and effective approaches and methodologies for leadership teams to help their organizations transform, thrive and grow. It goes beyond process improvement and other organizational change approaches, as it offers an integrated holistic approach that provides sustainable results. The approach described in this book has already helped many large health care organizations dramatically improve their effectiveness by creating new service lines, lines of business, population health initiatives, new care management models as well as implementing game changing solutions and technology. Well-grounded in organizational change and project management principles, this approach will help to ensure that the resulting work is implemented, accepted, and sustained by process owners and senior leaders. Descriptive case studies illustrate the practical application of the tools and techniques discussed. The approach and mind-set outlined in the book allow, and even require, that all stakeholders come to the table. They do not require an engineering degree, expensive certifications, or the use of complicated processes or tools. They will not replace current improvement methods, but instead provide an organization-based framework to help you leverage and enhance your improvement efforts.

Clinical Informatics Study Guide

Author : John T. Finnell
Publisher : Springer Nature
ISBN 13 : 3030937658
Total Pages : 427 pages
Book Rating : 4.0/5 (39 download)

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Book Synopsis Clinical Informatics Study Guide by : John T. Finnell

Download or read book Clinical Informatics Study Guide written by John T. Finnell and published by Springer Nature. This book was released on 2022-04-22 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: This completely updated study guide textbook is written to support the formal training required to become certified in clinical informatics. The content has been extensively overhauled to introduce and define key concepts using examples drawn from real-world experiences in order to impress upon the reader the core content from the field of clinical informatics. The book groups chapters based on the major foci of the core content: health care delivery and policy; clinical decision-making; information science and systems; data management and analytics; leadership and managing teams; and professionalism. The chapters do not need to be read or taught in order, although the suggested order is consistent with how the editors have structured their curricula over the years. Clinical Informatics Study Guide: Text and Review serves as a reference for those seeking to study for a certifying examination independently or periodically reference while in practice. This includes physicians studying for board examination in clinical informatics as well as the American Medical Informatics Association (AMIA) health informatics certification. This new edition further refines its place as a roadmap for faculty who wish to go deeper in courses designed for physician fellows or graduate students in a variety of clinically oriented informatics disciplines, such as nursing, dentistry, pharmacy, radiology, health administration and public health.

Transforming Health Care Scheduling and Access

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309339227
Total Pages : 154 pages
Book Rating : 4.3/5 (93 download)

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Book Synopsis Transforming Health Care Scheduling and Access by : Institute of Medicine

Download or read book Transforming Health Care Scheduling and Access written by Institute of Medicine and published by National Academies Press. This book was released on 2015-08-24 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to Transforming Health Care Scheduling and Access, long waits for treatment are a function of the disjointed manner in which most health systems have evolved to accommodate the needs and the desires of doctors and administrators, rather than those of patients. The result is a health care system that deploys its most valuable resource--highly trained personnel--inefficiently, leading to an unnecessary imbalance between the demand for appointments and the supply of open appointments. This study makes the case that by using the techniques of systems engineering, new approaches to management, and increased patient and family involvement, the current health care system can move forward to one with greater focus on the preferences of patients to provide convenient, efficient, and excellent health care without the need for costly investment. Transforming Health Care Scheduling and Access identifies best practices for making significant improvements in access and system-level change. This report makes recommendations for principles and practices to improve access by promoting efficient scheduling. This study will be a valuable resource for practitioners to progress toward a more patient-focused "How can we help you today?" culture.

Design for Care

Author : Peter Jones
Publisher : Rosenfeld Media
ISBN 13 : 1933820136
Total Pages : 376 pages
Book Rating : 4.9/5 (338 download)

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Book Synopsis Design for Care by : Peter Jones

Download or read book Design for Care written by Peter Jones and published by Rosenfeld Media. This book was released on 2013-05-01 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt: The world of healthcare is constantly evolving, ever increasing in complexity, costs, and stakeholders, and presenting huge challenges to policy making, decision making and system design. In Design for Care, we'll show how service and information designers can work with practice professionals and patients/advocates to make a positive difference in healthcare.

Organizational and Process Reengineering

Author : Jean Ann Larson FACHE FHIMSS DSHS
Publisher : CRC Press
ISBN 13 : 1040082068
Total Pages : 123 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Organizational and Process Reengineering by : Jean Ann Larson FACHE FHIMSS DSHS

Download or read book Organizational and Process Reengineering written by Jean Ann Larson FACHE FHIMSS DSHS and published by CRC Press. This book was released on 2017-07-27 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the Healthcare Information and Management Systems Society‘s (HIMSS) 2015 Book of the Year AwardGiven the on-going changes and challenges faced by today‘s health care organizations, Organizational and Process Reengineering Approaches for Health Care Transformation provides a practical, leader-led and team-based approach for reengineering o

Utilizing the 3Ms of Process Improvement in Healthcare

Author : Richard Morrow
Publisher : CRC Press
ISBN 13 : 1439895376
Total Pages : 320 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Utilizing the 3Ms of Process Improvement in Healthcare by : Richard Morrow

Download or read book Utilizing the 3Ms of Process Improvement in Healthcare written by Richard Morrow and published by CRC Press. This book was released on 2017-07-27 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: Utilizing the 3Ms of Process Improvement in Healthcare supplies step-by-step guidance on how to use the 3Ms of change leadership to improve healthcare processes. Complete with forms, templates, and healthcare case studies, it illustrates the proper application of the 3Ms. It weaves stories throughout the book of role models who have succeeded, as w

Process Improvement with Electronic Health Records

Author : Margret Amatayakul
Publisher : CRC Press
ISBN 13 : 1439872341
Total Pages : 279 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Process Improvement with Electronic Health Records by : Margret Amatayakul

Crossing the Quality Chasm

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309072808
Total Pages : 360 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Crossing the Quality Chasm by : Institute of Medicine

Download or read book Crossing the Quality Chasm written by Institute of Medicine and published by National Academies Press. This book was released on 2001-08-19 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

The Healthcare Imperative

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309144337
Total Pages : 852 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Healthcare Imperative by : Institute of Medicine

Download or read book The Healthcare Imperative written by Institute of Medicine and published by National Academies Press. This book was released on 2011-01-17 with total page 852 pages. Available in PDF, EPUB and Kindle. Book excerpt: The United States has the highest per capita spending on health care of any industrialized nation but continually lags behind other nations in health care outcomes including life expectancy and infant mortality. National health expenditures are projected to exceed $2.5 trillion in 2009. Given healthcare's direct impact on the economy, there is a critical need to control health care spending. According to The Health Imperative: Lowering Costs and Improving Outcomes, the costs of health care have strained the federal budget, and negatively affected state governments, the private sector and individuals. Healthcare expenditures have restricted the ability of state and local governments to fund other priorities and have contributed to slowing growth in wages and jobs in the private sector. Moreover, the number of uninsured has risen from 45.7 million in 2007 to 46.3 million in 2008. The Health Imperative: Lowering Costs and Improving Outcomes identifies a number of factors driving expenditure growth including scientific uncertainty, perverse economic and practice incentives, system fragmentation, lack of patient involvement, and under-investment in population health. Experts discussed key levers for catalyzing transformation of the delivery system. A few included streamlined health insurance regulation, administrative simplification and clarification and quality and consistency in treatment. The book is an excellent guide for policymakers at all levels of government, as well as private sector healthcare workers.

Process Improvement with Electronic Health Records

Author : Margret Amatayakul
Publisher : CRC Press
ISBN 13 : 1466567945
Total Pages : 283 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Process Improvement with Electronic Health Records by : Margret Amatayakul

Download or read book Process Improvement with Electronic Health Records written by Margret Amatayakul and published by CRC Press. This book was released on 2017-07-27 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although physicians and hospitals are receiving incentives to use electronic health records (EHRs), there is little emphasis on workflow and process improvement by providers or vendors. As a result, many healthcare organizations end up with incomplete product specifications and poor adoption rates. Process Improvement with Electronic Health Records: A Stepwise Approach to Workflow and Process Management walks you through a ten-step approach for applying workflow and process management principles regardless of what stage your organization is in its EHR journey. Introducing workflow and process mapping as essential elements in healthcare improvement, it includes detailed guidance, helpful tools, and case studies in each chapter. It also: Compares EHR workflow and process management to other continuous quality improvement methodologies Highlights the processes that need to be addressed in EHR workflow and process redesign Describes the level of detail necessary for workflow and process mapping to be effective Explains how to create change agents and offers time-tested change management tools The book describes the process for getting stakeholders to create, document, and validate new workflows and processes. Using case studies to illustrate the unique requirements of health information technology (HIT) and EHR acquisition, this reference provides you with simple yet powerful tools along with step-by-step guidance for the effective use of workflow and process mapping within healthcare.

Redesigning Healthcare Delivery

Author : Peter Boland
Publisher : Jones & Bartlett Learning
ISBN 13 : 9780965271714
Total Pages : 954 pages
Book Rating : 4.2/5 (717 download)

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Book Synopsis Redesigning Healthcare Delivery by : Peter Boland

Download or read book Redesigning Healthcare Delivery written by Peter Boland and published by Jones & Bartlett Learning. This book was released on 1996 with total page 954 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the greatest challenges in health care is reaorganizing its core processes. These reorganization initiatives are most often pursued under pressure from empoyers, consumers, advances in medical technologies, and changes in payer policy. Redesigning Healthcare Delivery teaches practitioners, managers, and executives proven new ways to predict and manage the needs of patient populations, improve customer service, and refocus their organizations on administrative and clinical tasks to ensure future success.

Economic Evaluation Methodology

Author : Frank A. Peters
Publisher :
ISBN 13 :
Total Pages : 30 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Economic Evaluation Methodology by : Frank A. Peters

Download or read book Economic Evaluation Methodology written by Frank A. Peters and published by . This book was released on 1987 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Lean Healthcare Systems Engineering for Clinical Environments

Author : Bohdan Oppenheim
Publisher : CRC Press
ISBN 13 : 1000385701
Total Pages : 129 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Lean Healthcare Systems Engineering for Clinical Environments by : Bohdan Oppenheim

Download or read book Lean Healthcare Systems Engineering for Clinical Environments written by Bohdan Oppenheim and published by CRC Press. This book was released on 2021-05-24 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: It has been almost 20 years since the Institute of Medicine released the seminal report titled, Crossing the Quality Chasm. In it, the IoM identified six domains of care quality (safe, timely, effective, efficient, equitable, and patient-centric) and noted a huge gap between the current state and the desired state. Although this report received a great deal of attention, sadly there has been little progress in these areas. In the U.S., healthcare still has huge disparities, is inefficient, and is fragmented with delays in care that are often unsafe. Most U.S. citizens are expected to suffer from a diagnostic error sometime during their lifetime, not receive a large fraction of recommended care, and pay for one of the most expensive systems in the world. Much has been written about quality improvement over the years but many prominent quality and safety experts. Yet progress has been slow. Some have called on the healthcare professions to look outside of healthcare to other industries using examples in nuclear power and airlines for safety, the hotel and entertainment industry for a ‘customer’ focus, and the automotive industry, particularly Toyota for efficiency (Lean). This book by Dr. Oppenheim on lean healthcare systems engineering (LHSE) is a fresh approach that brings forth concepts that systems engineers have used in huge national defense projects. What’s unique in this book is that these powerful system engineering tools are modified to be able to address smaller sized healthcare problems that still involve similar problems in fragmentation and poor communication and coordination. This book is an invaluable reference for a new powerful process named Lean Healthcare Systems Engineering (LHSE) for managing workflow and care improvement projects in all clinical environments. The book applies to ambulatory clinics and hospitals of all types including operating rooms, emergency departments, and ancillary departments, clinical and imaging laboratories, pharmacies, and population health. The book presents a generic rigorous but not mathematical step-by-step process of integrated healthcare, systems engineering and Lean. The book also contains the first major product created with the LHSE process, namely tabularized summaries of representative projects in healthcare delivery applications, called Lean Enablers for Healthcare Projects. Each full-page enabler table lists the challenges and wastes, powerful improvement goals, risks, and expected benefits, and some useful descriptions of the healthcare system of interest. The book provides user-friendly solutions to major problems in healthcare delivery operations in all clinical environments, addressing fragmentation, wastes, wrong incentives, ad-hoc and stove-piped management, lack of optimized processes, hierarchy gradient, lack of systems thinking, “blaming and shaming culture”, burnout of providers and many others.

Process Mining in Healthcare

Author : Ronny S. Mans
Publisher : Springer
ISBN 13 : 3319160710
Total Pages : 99 pages
Book Rating : 4.3/5 (191 download)

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Book Synopsis Process Mining in Healthcare by : Ronny S. Mans

Download or read book Process Mining in Healthcare written by Ronny S. Mans and published by Springer. This book was released on 2015-03-12 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: What are the possibilities for process mining in hospitals? In this book the authors provide an answer to this question by presenting a healthcare reference model that outlines all the different classes of data that are potentially available for process mining in healthcare and the relationships between them. Subsequently, based on this reference model, they explain the application opportunities for process mining in this domain and discuss the various kinds of analyses that can be performed. They focus on organizational healthcare processes rather than medical treatment processes. The combination of event data and process mining techniques allows them to analyze the operational processes within a hospital based on facts, thus providing a solid basis for managing and improving processes within hospitals. To this end, they also explicitly elaborate on data quality issues that are relevant for the data aspects of the healthcare reference model. This book mainly targets advanced professionals involved in areas related to business process management, business intelligence, data mining, and business process redesign for healthcare systems as well as graduate students specializing in healthcare information systems and process analysis.

Performance Measurement

Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309100070
Total Pages : 383 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Performance Measurement by : Institute of Medicine

Download or read book Performance Measurement written by Institute of Medicine and published by National Academies Press. This book was released on 2006-07-09 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance Measurement is the first in a new series of an ongoing effort by the Institute of Medicine (IOM) to improve health care quality. Performance Measurement offers a comprehensive review of available measures and introduces a new framework to examine these measures against the six aims of the health care system: health care should be safe, effective, patient-centered, timely, efficient, and equitable. This new book also addresses the gaps in performance measurement and introduces the need for measures that are longitudinal, comprehensive, population-based, and patient-centered. This book is directed toward all concerned with improving the quality and performance of the nation's health care system in its multiple dimensions and in both the public and private sectors.