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Cisco Unity Fundamentals
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Book Synopsis Cisco Unity Fundamentals by : Brian Edward Morgan
Download or read book Cisco Unity Fundamentals written by Brian Edward Morgan and published by Cisco Press. This book was released on 2005 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: bull; Understand how Cisco Unity supports both IP telephony and traditional telephony systems bull; Master the support of Cisco Unity features for CallManager, Contact Centre, and Personal Assistant bull; Review Case Studies for design recommendations and troubleshooting suggestions bull; Learn about the common pitfalls of existing systems integration and how to avoid downtime
Book Synopsis Cisco Unity Fundamentals by : Brian Morgan
Download or read book Cisco Unity Fundamentals written by Brian Morgan and published by Cisco Press. This book was released on 2004-07-06 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive introduction to deploying, configuring, and maintaining Cisco Unity Discover the various Cisco Unity integration and deployment solutions, as well as the environmental differences between PBX and IP telephony-based telephone systems Learn the pitfalls of existing systems integration and how to avoid downtime Maintain a Cisco unified messaging solution by using the book's examples, including setups, additions, message sourcing applications, and error reporting Perform the proper installation, upgrade, and back up of Cisco Unity systems Monitor performance and troubleshoot a Cisco Unity system using the proper tools and utilities that help you ensure high availability Choose the proper Cisco Unity networking features to deliver messages to other voice-messaging systems Cisco Unity is the official unified messaging solution for the Cisco Architecture for Voice, Video, and Integrated Data (AVVID) and complements the full range of Cisco IP-based voice solutions, including Cisco CallManager and Cisco Personal Assistant. Cisco Unity Fundamentals provides design and administration goals for migrating from PBX to Cisco IP Telephony, as well as working in a mixed PBX/Cisco IP Telephony environment. You will learn about the transition from the traditional model, with separate architectures for voice-mail and e-mail systems, to supporting unified messaging: e-mail, voice, and fax messages delivered to a single inbox. You will also discover common troubleshooting solutions, such as performance monitoring and the importance of data collection for predicting future system requirements. Cisco Unity Fundamentals begins by introducing the engineering aspects of Cisco Unity and then moves quickly into the hardware and software platforms. Part I focuses on the administration of Cisco Unity, describing the features, general setup, and global settings. Part II describes installation and discusses various types of integration with Cisco CallManager and other telephone systems, including Session Initiation Protocol (SIP) proxy. Part II also delves into networking with other voice-messaging systems. After reading Cisco Unity Fundamentals, you will understand the system, configuration, and on-going maintenance issues associated with a successful Cisco Unity deployment. This book is part of the Cisco Press Fundamentals Series. Books in this series introduce networking professionals to new networking technologies, covering network topologies, example deployment concepts, protocols, and management techniques.
Book Synopsis Cisco Unity Deployment and Solutions Guide by : Todd Stone
Download or read book Cisco Unity Deployment and Solutions Guide written by Todd Stone and published by Cisco Press. This book was released on 2004 with total page 1022 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation A comprehensive guide to understanding how to design, install and manage a unified communications solution Gain a thorough understanding of the Cisco? Unity systems with guidance from three of its chief architects Master the application of Unity features to solve legacy and convergence problems Select from comprehensive solutions for Unity to effectively manage your Cisco Unity installations As an integral part of the Cisco AVVID (Architecture for Voice, Video, and Integrated Data) environment, Cisco Unity complements the full range of Cisco IP-based voice solutions including Cisco CallManager, Cisco IP Contact Center, and Cisco Personal Assistant. Cisco Unity is designed for large or small enterprises and offers enhanced security, reliability, and serviceability along with support for Microsoft Windows 2000, Advanced Server SP2, and Microsoft Exchange 2000 Enterprise Server. Cisco Unity Deployment and Solutions Guide presents real world deployment examples and shows how to plan, install, and manage a Cisco unified communications solution. Part I focuses on understanding Unity architecture and the different technologies it uses. It also provides a comprehensive list of features and explains how they are used. Part II focuses on deployment issues and explains the steps necessary to deploy a Unity messaging system in a small or large organization. It includes a considerable number of real world examples and case studies for each installation type. Part III answers a large number of solutions oriented questions asked by customers on a regular basis, but where no documented information is presently available. Finally, part IV explains everything a Unity Administrator needs to know in order to manage the system and it's users. Todd Stone is a Unity Customer Solutions Architect for Cisco Systems. Jeff Lindborg is the architect and technical lead for the Applications Team for Cisco Unity. Steve Olivier is the Unity expert on switch integration. Author residences: Seattle, WA.
Download or read book MPLS Fundamentals written by Luc De Ghein and published by Cisco Press. This book was released on 2016-08-02 with total page 1265 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive introduction to all facets of MPLS theory and practice Helps networking professionals choose the suitable MPLS application and design for their network Provides MPLS theory and relates to basic IOS configuration examples The Fundamentals Series from Cisco Press launches the basis to readers for understanding the purpose, application, and management of technologies MPLS has emerged as the new networking layer for service providers throughout the world. For many service providers and enterprises MPLS is a way of delivering new applications on their IP networks, while consolidating data and voice networks. MPLS has grown to be the new default network layer for service providers and is finding its way into enterprise networks as well. This book focuses on the building blocks of MPLS (architecture, forwarding packets, LDP, MPLS and QoS, CEF, etc.). This book also reviews the different MPLS applications (MPLS VPN, MPLS Traffic Engineering, Carrying IPv6 over MPLS, AToM, VPLS, MPLS OAM etc.). You will get a comprehensive overview of all the aspects of MPLS, including the building blocks, its applications, troubleshooting and a perspective on the future of MPLS.
Book Synopsis Configuring Cisco Unified Communications Manager and Unity Connection by : David J. Bateman
Download or read book Configuring Cisco Unified Communications Manager and Unity Connection written by David J. Bateman and published by Cisco Press. This book was released on 2011-05-09 with total page 696 pages. Available in PDF, EPUB and Kindle. Book excerpt: The definitive, up-to-date guide to planning, configuring, and administering Cisco call processing and voice messaging. This book brings together all the hands-on knowledge you need to successfully configure and administer Cisco’s flagship IP voice systems, including Cisco Unified Communications Manager (CUCM), Unity, and Unity Connection. Fully updated for the new CUCM, Unity, and Unity Connection, version 8, it presents step-by-step procedures for every common and complex task that installers, integrators, and administrators will encounter. Long-time Cisco voice implementer and instructor David Bateman begins with clear, well-organized explanations of Cisco Voice over IP technology, including its key functions and devices. Next, he guides you through preparation and deployment, including configuring CUCM for maximum performance, removing DNS dependencies, defining enterprise parameters, configuring regions, and enforcing security. The author presents quick access, step-by-step solutions for dozens of post-deployment tasks, each with thorough instructions and cross-references to prerequisite tasks wherever needed. He demonstrates how to integrate features to create more powerful IP voice systems, thoroughly introduces Cisco’s new management interface, and provides extensive coverage of the latest feature enhancements. David Bateman is a certified Cisco instructor, CCNA, and director of curriculum development for Skyline-ATS. He has 20+ years of internetworking experience, including more than a decade as a senior LAN/WAN engineer in networks serving up to 5,000 users. He then ran the business operations of a technical services company while maintaining his existing networking client base. David has taught and implemented Cisco voice technologies since 2000. He authored this book’s first edition, and co-authored CCNA Voice Exam Cram. Establish a foundation for CUCM: configure services, set enterprise parameters, register devices, and more Add gateways and client devices Create dial plans, including route patterns, route lists, route groups, CTI route points, translation patterns, and route filters Configure Class of Service (CoS) and Call Admission Control Implement IP phone service, media resources, and Extension Mobility Prepare to deploy Unity/Connection: verify integration; define system parameters; and create templates, distribution lists, and CoS Add, import, and manage users Make the most of Unity/Connection call management, from basic auto-attendant to advanced routing rules and audio-text Integrate legacy voicemail systems Master Unity/Connection’s key administrative tools and utilities Use time-of-day routing, call queuing, and other advanced features This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
Book Synopsis Cisco Unified Presence Fundamentals by : Brian Morgan
Download or read book Cisco Unified Presence Fundamentals written by Brian Morgan and published by Pearson Education. This book was released on 2010-06-15 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cisco® Unified Presence offers companies powerful opportunities to improve productivity. Building on the migration to IP telephony and the deployment of Cisco Unified Communications environments, it helps people find each other faster, solve problems more quickly, pursue opportunities with more agility, and increase customer satisfaction. Written by three leading Cisco experts, Cisco Unified Presence Fundamentals explains the concepts behind Unified Presence, the technologies involved, their interdependencies, and how to troubleshoot them. The authors support their discussions of concepts and techniques with many sample applications, guiding network professionals to real-world mastery even if they have never used presence technologies. This book will be an indispensable resource for all Cisco partners and system integrators who need to understand Unified Presence and build solutions, and for all IT and networking professionals who must work with or support those solutions. This is the only book that Walks readers step by step through configuring Cisco Unified Presence Presents practical sample applications that encourage readers to explore and innovate in their own organizations Thoroughly covers the technical aspects of deploying Presence and explains how it can be used within key vertical markets Presents troubleshooting techniques from both server- and client-side perspectives Plan, install, configure, support, and profit from Cisco Unified Presence Understand the components of a Cisco Unified Presence solution and how they fit together Gain valuable insight into how Cisco Unified Presence can increase productivity, scheduling capabilities, and interactivity for evolving industries Understand crucial interdependencies that impact Cisco Unified Presence design, functionality, and behavior Configure Cisco Unified Presence for Federation Understand how to resolve Unified Presence issues with built-in tools and diagnostic utilities This book is part of the Cisco Press® Fundamentals Series. Books in this series introduce networking professionals to new networking technologies, covering network topologies, sample deployment concepts, passwords, and management techniques.
Book Synopsis Voice Over IP Fundamentals by : Jonathan Davidson
Download or read book Voice Over IP Fundamentals written by Jonathan Davidson and published by Cisco Press. This book was released on 2006 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: Previous ed. by Jonathan Davidson, James Peters, 2000.
Book Synopsis Cisco CallManager Best Practices by : Salvatore Collora
Download or read book Cisco CallManager Best Practices written by Salvatore Collora and published by Pearson Education. This book was released on 2013-03-27 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: Delivers the proven solutions that make a difference in your Cisco IP Telephony deployment Learn dial plan best practices that help you configure features such as intercom, group speed dials, music on hold, extension mobility, and more Understand how to manage and monitor your system proactively for maximum uptime Use dial plan components to reduce your exposure to toll fraud Take advantage of call detail records for call tracing and accounting, as well as troubleshooting Utilize the many Cisco IP Telephony features to enable branch site deployments Discover the best ways to install, upgrade, patch, and back up CallManager Learn how backing up to remote media provides both configuration recovery and failure survivability IP telephony represents the future of telecommunications: a converged data and voice infrastructure boasting greater flexibility and more cost-effective scalability than traditional telephony. Having access to proven best practices, developed in the field by Cisco� IP Telephony experts, helps you ensure a solid, successful deployment. Cisco CallManager Best Practices offers best practice solutions for CallManager and related IP telephony components such as IP phones, gateways, and applications. Written in short, to-the-point sections, this book lets you explore the tips, tricks, and lessons learned that will help you plan, install, configure, back up, restore, upgrade, patch, and secure Cisco CallManager, the core call processing component in a Cisco IP Telephony deployment. You'll also discover the best ways to use services and parameters, directory integration, call detail records, management and monitoring applications, and more. Customers inspired this book by asking the same questions time after time: How do I configure intercom? What's the best way to use partitions and calling search spaces? How do I deploy CallManager regionally on my WAN? What do all those services really do? How do I know how many calls are active? How do I integrate CallManager with Active Directory? Years of expert experiences condensed for you in this book enable you to run a top-notch system while enhancing the performance and functionality of your IP telephony deployment.
Book Synopsis Cisco CallManager Fundamentals by : John Alexander
Download or read book Cisco CallManager Fundamentals written by John Alexander and published by Cisco Press. This book was released on 2001 with total page 730 pages. Available in PDF, EPUB and Kindle. Book excerpt: Annotation Strategies for configuring, monitoring, and troubleshooting new Cisco telephony software! First book with specific coverage of Cisco CallManager written by its key developers. Includes specific configuration examples, configuration guidelines, troubleshooting tips, and case studies. Provides detailed information about such complex issues as Cisco CallManager routing and diagnostics. Cisco CallManager Fundamentals provides reference information about Cisco CallManager. This book fully details the innerworkings of Cisco CallManager, which will empower those responsible for designing and maintaining the system with the availability to make intelligent decisions about what, when, and how features within Cisco CallManager can be used. John Alexander is a software development manager for Cisco Systems. John managed the development of the call processing softwares as well as software development tasks. Chris Pearce has been a software engineer in telecommunications for the past nine years. In 1994 he was one of the first four engineers that designed and implemented what would eventually become the Cisco CallManager. Anne Smith is a senior technical writer at Cisco Systems, author of over two-dozen user guides, online help files, and Web-based documentation for various software and telephony companies. Delon Whetten is the technical lead of the Cisco CallManager software group at Cisco Systems. He has been involved in the design and development of message switching, voice messaging, video teleconferencing, and Voice over IP call management systems for the last 24 years.
Book Synopsis QoS for IP/MPLS Networks by : Santiago Alvarez
Download or read book QoS for IP/MPLS Networks written by Santiago Alvarez and published by Cisco Press. This book was released on 2006 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: The comprehensive guide to implementing QoS in multiservice networks using IP/MPLS.
Book Synopsis Selecting MPLS VPN Services by : Christopher S. Lewis
Download or read book Selecting MPLS VPN Services written by Christopher S. Lewis and published by Cisco Press. This book was released on 2006 with total page 458 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to using and defining MPLS VPN services Analyze strengths and weaknesses of TDM and Layer 2 WAN services Understand the primary business and technical issues when evaluating IP/MPLS VPN offerings Describe the IP addressing, routing, load balancing, convergence, and services capabilities of the IP VPN Develop enterprise quality of service (QoS) policies and implementation guidelines Achieve scalable support for multicast services Learn the benefits and drawbacks of various security and encryption mechanisms Ensure proper use of services and plan for future growth with monitoring and reporting services Provide remote access, Internet access, and extranet connectivity to the VPN supported intranet Provide a clear and concise set of steps to plan and execute a network migration from existing ATM/Frame Relay/leased line networks to an IP VPN IP/MPLS VPNs are compelling for many reasons. For enterprises, they enable right-sourcing of WAN services and yield generous operational cost savings. For service providers, they offer a higher level of service to customers and lower costs for service deployment. Migration comes with challenges, however. Enterprises must understand key migration issues, what the realistic benefits are, and how to optimize new services. Providers must know what aspects of their services give value to enterprises and how they can provide the best value to customers. Selecting MPLS VPN Services helps you analyze migration options, anticipate migration issues, and properly deploy IP/MPLS VPNs. Detailed configurations illustrate effective deployment while case studies present available migration options and walk you through the process of selecting the best option for your network. Part I addresses the business case for moving to an IP/MPLS VPN network, with a chapter devoted to the business and technical issues you should review when evaluating IP/MPLS VPN offerings from major providers. Part II includes detailed deployment guidelines for the technologies used in the IP/MPLS VPN. This book is part of the Networking Technology Series from Cisco Press®, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.
Book Synopsis TCP/IP First-Step by : Mark A. Sportack
Download or read book TCP/IP First-Step written by Mark A. Sportack and published by Pearson Education. This book was released on 2005 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed as a first step into the world of TCP/IP networking, this reader-friendly guide employs real-world practices to help readers understand the practical benefits of the TCP/IP suite. Includes information on the concept of packetized data transfer, open networking, reference models, and standards bodies.
Book Synopsis PacketCable Implementation by : Jeff Riddel
Download or read book PacketCable Implementation written by Jeff Riddel and published by Cisco Press. This book was released on 2012-01-10 with total page 1102 pages. Available in PDF, EPUB and Kindle. Book excerpt: PacketCable Implementation is the first complete primer on PacketCable network design, provisioning, configuration, management, and security. Drawing on consulting experience with every leading cable operator, Jeff Riddel presents real-world case studies, sample network designs, configurations, and practical tips for all facets of PacketCable planning and deployment. This book's end-to-end coverage has been designed for cable engineers and networking professionals with widely diverse backgrounds and experience. Topics covered include PacketCable specifications and functional components, multimedia terminal adapters (MTA) provisioning, call signaling, media streaming, quality of service (QoS), event messaging, security, and much more. Every chapter contains tables and charts that serve as quick, easy references to key points. Each chapter closes with a summary and chapter review questions designed to help you assess and deepen your understanding. PacketCable Implementation brings together everything you need to know about cable networking to service delivery. Discover the PacketCable "big picture," including key application opportunities Learn about the latest generation of PacketCable standards and specifications, including PacketCable 2.0 and DOCSIS 3.0 Understand the functional components of a PacketCable network and how they fit together Walk step-by-step through provisioning, including protocols, flows, and MTA configuration Gain an in-depth understanding of call signaling: message formats, Network-based Call Signaling (NCS), PSTN interconnects, Call Management Server Signaling (CMSS), and more Implement efficient, high-performance media streaming Deploy, analyze, manage, and troubleshoot a state-of-the-art QoS framework Manage crucial network considerations, including lawful intercept This book is part of the Networking Technology Series from Cisco Press®, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers. Category: Cisco Press–Networking Covers: Broadband Multimedia
Book Synopsis Cisco Unity Connection by : David Schulz
Download or read book Cisco Unity Connection written by David Schulz and published by Cisco Press. This book was released on 2011-06-17 with total page 625 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cisco Unity Connection The comprehensive guide to Cisco Unity Connection voice messaging system design, implementation, and troubleshooting David Schulz Cisco Unity Connection presents all the concepts and techniques you need to successfully plan, design, implement, and maintain Cisco Unity Connection voice messaging systems. For every stage of the system lifecycle, enterprise voice expert David Schulz offers clear explanations, practical examples, realistic case studies, and best-practice solutions. The author begins by introducing Cisco Unity Connection’s core features, capabilities, and components. Next, he provides thorough, step-by-step coverage of configuration, including users, contacts, call routing, dial plans, class of service, and templates. You will find extensive discussions of user features and access, administration and maintenance, redundancy and backup, and much more. Throughout, the author addresses many enhancements introduced in the new Cisco Unity Connection v8.5 software. This book concludes with a complete guide to troubleshooting, including case studies that identify common deployment challenges and help you build real-world problem-solving skills.
Book Synopsis Securing Cisco IP Telephony Networks by : Akhil Behl
Download or read book Securing Cisco IP Telephony Networks written by Akhil Behl and published by Cisco Press. This book was released on 2012-08-31 with total page 1154 pages. Available in PDF, EPUB and Kindle. Book excerpt: The real-world guide to securing Cisco-based IP telephony applications, devices, and networks Cisco IP telephony leverages converged networks to dramatically reduce TCO and improve ROI. However, its critical importance to business communications and deep integration with enterprise IP networks make it susceptible to attacks that legacy telecom systems did not face. Now, there’s a comprehensive guide to securing the IP telephony components that ride atop data network infrastructures–and thereby providing IP telephony services that are safer, more resilient, more stable, and more scalable. Securing Cisco IP Telephony Networks provides comprehensive, up-to-date details for securing Cisco IP telephony equipment, underlying infrastructure, and telephony applications. Drawing on ten years of experience, senior network consultant Akhil Behl offers a complete security framework for use in any Cisco IP telephony environment. You’ll find best practices and detailed configuration examples for securing Cisco Unified Communications Manager (CUCM), Cisco Unity/Unity Connection, Cisco Unified Presence, Cisco Voice Gateways, Cisco IP Telephony Endpoints, and many other Cisco IP Telephony applications. The book showcases easy-to-follow Cisco IP Telephony applications and network security-centric examples in every chapter. This guide is invaluable to every technical professional and IT decision-maker concerned with securing Cisco IP telephony networks, including network engineers, administrators, architects, managers, security analysts, IT directors, and consultants. Recognize vulnerabilities caused by IP network integration, as well as VoIP’s unique security requirements Discover how hackers target IP telephony networks and proactively protect against each facet of their attacks Implement a flexible, proven methodology for end-to-end Cisco IP Telephony security Use a layered (defense-in-depth) approach that builds on underlying network security design Secure CUCM, Cisco Unity/Unity Connection, CUPS, CUCM Express, and Cisco Unity Express platforms against internal and external threats Establish physical security, Layer 2 and Layer 3 security, and Cisco ASA-based perimeter security Complete coverage of Cisco IP Telephony encryption and authentication fundamentals Configure Cisco IOS Voice Gateways to help prevent toll fraud and deter attacks Secure Cisco Voice Gatekeepers and Cisco Unified Border Element (CUBE) against rogue endpoints and other attack vectors Secure Cisco IP telephony endpoints–Cisco Unified IP Phones (wired, wireless, and soft phone) from malicious insiders and external threats This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
Book Synopsis IP Telephony Using CallManager Express Lab Portfolio by : Cheryl A. Schmidt
Download or read book IP Telephony Using CallManager Express Lab Portfolio written by Cheryl A. Schmidt and published by Pearson Education. This book was released on 2006-12-22 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: IP Telephony Using CallManager Express Lab Portfolio provides a hands-on approach to learning the basic principles of voice over IP (VoIP) to build a voice-enabled network for the small to medium-sized business. As you work through the 51 labs in the book, you learn how to deploy a basic phone system using a CallManager Express-capable router. You install, configure, and customize Cisco® IP Phones to work in an IP Telephony environment as well as with traditional analog telephony devices. Each chapter begins with an explanation of the converging technology used within that chapter’s labs and, where necessary, includes a refresher on routing and switching topics so that you can properly set up the labs. The collection of labs features clear objectives, equipment needs, alternative methods, and probing questions. Additionally, the book includes a command reference as one of the six supplemental appendixes. All the material has been written and tested with students in a live classroom environment: Labs enable you to deploy a progressively more layered VoIP environment as you complete the labs in each chapter. Paper exercises help you work through and reinforce your understanding of fundamental topics such as dial plans, IP addressing, and dial peers. Case Study labs present the material in scenarios that combine the methods learned in the previous chapters so that you apply your knowledge to a specific scenario or task. Pulling together various concepts simulates the real-world environment where things are rarely assigned one step at a time. The Lab Portfolio can be used as a supplement to any textbook used to teach CVoice or CallManager Express. It can also be used as a standalone resource for anyone wanting to learn the basics of IP Telephony. After completing all the exercises and hands-on labs in this book, you will know how VoIP works and be well prepared to configure the technology in a small to medium-sized business. Use this Lab Portfolio with: Cisco IP Communications Express: CallManager Express with Cisco Unity Express ISBN: 1-58705-180-X Voice over IP Fundamentals, Second Edition ISBN: 1-58705-257-1 This book is part of the Networking Technology Series from Cisco Press®, the only authorized publisher for Cisco Systems®.
Book Synopsis CCNA Voice Portable Command Guide by : Robert M. Cannistra
Download or read book CCNA Voice Portable Command Guide written by Robert M. Cannistra and published by Cisco Press. This book was released on 2013-02-07 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Preparing for the latest CCNA® Voice exam? Here are all the CCNA Voice commands you’ll need to prepare for the Cisco 640-461 ICOMM v8.0 Exam, in one handy, condensed resource. Filled with valuable, easy-to-access information, the CCNA Voice Portable Command Guide is portable enough for you to use whether you’re in the server room or the equipment closet. This quick reference summarizes all commands, keywords, command arguments, and associated prompts relevant for Exam 640-461, and offers tips and examples for applying these commands in live Cisco Unified Communications environments. Topics covered include • Fundamentals: Unified Communications components, functions, call signaling, media flows, and VoIP quality • Preparation: Configure Cisco switches, routers, and other devices to support Unified Voice • Provisioning: Create/modify users, accounts, endpoints, directory numbers, user and mobility features, and calling privileges • Messaging and Presence: Configure voice messaging, Cisco Unity Connection, and Cisco Unified Presence • Management/Monitoring: Generate reports, monitor voicemail usage, perform backups, and more • Support: Verify PSTN connectivity and define fault domains; troubleshoot endpoints, call quality, and voicemail Access all CCNA Voice commands–use as a quick, offline resource for research and solutions Logical how-to topic groupings provide one-stop research Great for review before CCNA Voice 640-461 certification exams Includes configuration examples for Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Presence Compact size makes it easy to carry with you, wherever you go “Create Your Own Journal” section with blank, lined pages allows you to personalize the book for your needs “What Do You Want to Do?” chart inside cover helps you quickly reference specific tasks This book is part of the Cisco Press® Certification Self-Study Product Family, which offers readers a self-paced study routine for Cisco® certification exams. Titles in the Cisco Press Certification Self-Study Product Family are part of a recommended learning program from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press.
