Check-in Check-Out: Managing Hotel Operations

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Author :
Publisher : Pearson Higher Ed
ISBN 13 : 1292034351
Total Pages : 441 pages
Book Rating : 4.2/5 (92 download)

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Book Synopsis Check-in Check-Out: Managing Hotel Operations by : Gary K. Vallen

Download or read book Check-in Check-Out: Managing Hotel Operations written by Gary K. Vallen and published by Pearson Higher Ed. This book was released on 2013-08-27 with total page 441 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in hotel administration that focus on front desk operations or hotel management, and as an adjunct to other hotel courses such as housekeeping, hotel accounting, hotel marketing or hotel personnel/human resources. Now in its 9th Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry’s rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest’s experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Extensive new coverage includes: increased internationalisation; green operations; new financing sources; boutique and urban collections; new reservations strategies; and much more. This edition has been streamlined to help students learn more in less time, and contains 150+ exhibits to promote visual learning. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

Check-in Check-out

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Publisher :
ISBN 13 : 9781292021102
Total Pages : 435 pages
Book Rating : 4.0/5 (211 download)

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Book Synopsis Check-in Check-out by : Gary K. Vallen

Download or read book Check-in Check-out written by Gary K. Vallen and published by . This book was released on 2013-08-01 with total page 435 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in hotel administration that focus on front desk operations or hotel management, and as an adjunct to other hotel courses such as housekeeping, hotel accounting, hotel marketing or hotel personnel/human resources. Now in its Ninth Edition, Check-In Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry's rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest's experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy.

Check-in Check-out

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Publisher :
ISBN 13 :
Total Pages : 568 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Check-in Check-out by : Gary K. Vallen

Download or read book Check-in Check-out written by Gary K. Vallen and published by . This book was released on 2000 with total page 568 pages. Available in PDF, EPUB and Kindle. Book excerpt: For courses in Hotel Front Office Management. The leader in rooms management education and job-training for over two decades. This text provides exceptionally complete coverage of the hotel's front office and all of the support positions that make it work from the global reservation network, to legal concerns, sales and marketing techniques, management issues, room rate formulas, and control and oversight. In a sequence that follows the flow of most guests reservation, arrival, billing, departure, auditing and accounting the book treats both the how (e.g., completing a reg. card) and the why (e.g., yield management) while keeping students abreast of the trends currently affecting the industry.

Check-in check-out

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Publisher :
ISBN 13 :
Total Pages : 0 pages
Book Rating : 4.:/5 (14 download)

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Book Synopsis Check-in check-out by : Gary K. (9th ed. Vallen (PNIE))

Download or read book Check-in check-out written by Gary K. (9th ed. Vallen (PNIE)) and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Check-in Check-Out

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Author :
Publisher : Pearson
ISBN 13 : 0134437101
Total Pages : 514 pages
Book Rating : 4.1/5 (344 download)

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Book Synopsis Check-in Check-Out by : Gary K. Vallen

Download or read book Check-in Check-Out written by Gary K. Vallen and published by Pearson. This book was released on 2017-04-24 with total page 514 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. The leading guide to managing profitable hotel operations. Extensively revised to reflect the industry’s rapid changes, this widely popular guide presents rich detail about best practices and future directions in the hotel industry, while offering the widest coverage of any book in the field. Readers gain an intuitive understanding based on the flow of the guest’s experience, from reservation, arrival, and registration, to service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Coverage includes internationalization; green operations; financing sources; boutique and urban collections; and reservations strategies. Check-in Check-Out: Managing Hotel Operations, 10/e has been updated throughout to cover such current topics such as detail cancellation policies for major OTA channels, leading-edge technology and reservations, mobile apps and devices, global distribution, third-party housing poachers or pirates, conflicts over master billing, EMV technology and the rising popularity of smart cards, night audit reports, cyber security in the hospitality industry, and much more. Included are over 150 exhibits to promote visual learning.

Check-in Check-out

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Author :
Publisher : Prentice Hall
ISBN 13 : 9780132059671
Total Pages : 0 pages
Book Rating : 4.0/5 (596 download)

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Book Synopsis Check-in Check-out by : Gary K. Vallen

Download or read book Check-in Check-out written by Gary K. Vallen and published by Prentice Hall. This book was released on 2009 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Check-In, Check-Outprovides complete coverageof the hotel's front office and all of the support positions that make it work. Organized to reflect how a guest moves through the hotel (reservations, arrival, billing, departure, etc.) this edition provides a broad view of lodging management and covers unique topics such as corporate housing, destination elevators, and trade advertising contracts. Key industry changes are addressed throughout such as hotel technology, the greening of the industry, security issues and automation. Over 200 exhibits illustrate chapter content and help to create a work that both students and professional hoteliers seek out.

Modern Hotel Operations Management

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Author :
Publisher : Routledge
ISBN 13 : 1000036049
Total Pages : 944 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Modern Hotel Operations Management by : Michael Chibili

Download or read book Modern Hotel Operations Management written by Michael Chibili and published by Routledge. This book was released on 2019-11-22 with total page 944 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive and wide-ranging introduction to operational hotel management, this textbook brings together business administration, management and entrepreneurship into a complete overview of the discipline. Essential reading for students of hospitality management, the book also benefits from online support materials.

Hotel Management and Operations

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 0470177144
Total Pages : 513 pages
Book Rating : 4.4/5 (71 download)

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Book Synopsis Hotel Management and Operations by : Michael J. O'Fallon

Download or read book Hotel Management and Operations written by Michael J. O'Fallon and published by John Wiley & Sons. This book was released on 2010-01-12 with total page 513 pages. Available in PDF, EPUB and Kindle. Book excerpt: This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.

Hotel Accommodation Management

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Publisher : Routledge
ISBN 13 : 1351690493
Total Pages : 210 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis Hotel Accommodation Management by : Roy C. Wood

Download or read book Hotel Accommodation Management written by Roy C. Wood and published by Routledge. This book was released on 2017-10-10 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management that covers the range of managerial subjects and disciplines in the sector. The book focuses on enduring aspects of the accommodation management function (front office management, housekeeping, revenue management); the changing context of hotel accommodation provision (the move to ‘asset light’, the supply of accommodation, trends in hotel investment and asset management, the challenges engendered by social media and the collaborative economy to the hotel market); and the role of accommodation in additional and integrated facilities and markets (spas, resorts, MICE markets). International case studies illustrating examples of practice in the industry are integrated throughout, along with study questions and other features to aid understanding and problem solving. This is essential reading for all hospitality and hotel management students.

Key Concepts in Hospitality Management

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Author :
Publisher : SAGE
ISBN 13 : 144627540X
Total Pages : 203 pages
Book Rating : 4.4/5 (462 download)

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Book Synopsis Key Concepts in Hospitality Management by : Roy C Wood

Download or read book Key Concepts in Hospitality Management written by Roy C Wood and published by SAGE. This book was released on 2013-02-01 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry." - Peter Lugosi, Oxford School of Hospitality Management "This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book." - Erwin Losekoot, Auckland University of Technology "All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!" - Claudia Rothwangl, ITM College This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world. A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book. Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.

Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press)

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Author :
Publisher : UUM Press
ISBN 13 : 9672210361
Total Pages : 142 pages
Book Rating : 4.6/5 (722 download)

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Book Synopsis Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press) by : Rozila Ahmad

Download or read book Introduction to Human Resource Management in Tourism and Hospitality Industry (UUM Press) written by Rozila Ahmad and published by UUM Press. This book was released on 2019-01-01 with total page 142 pages. Available in PDF, EPUB and Kindle. Book excerpt: Introduction to Human Resource Management in Tourism and Hospitality Industry is written for the reference of students taking courses related to human resource management in tourism and hospitality industry. This book contains some information of tourism and hospitality industry in Malaysia. Included in this book is information regarding industrial relations in Malaysia which applies Malaysian laws as some of the international laws are not applicable in Malaysia. This book applies new theories and information from a new source of reference to help students gain a new perspective on human resource management in the tourism and hospitality industry. The scope of the content is comprised of the overview of human resource management in tourism and hospitality industry, recruitment and selection, motivation, training and development, performance appraisal, reward, organization communication, employee relations and labour relations, leadership, international HRM, and the future of HRM in the tourism and hospitality industry.

Career Opportunities in Casinos and Casino Hotels

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Author :
Publisher : Infobase Publishing
ISBN 13 : 1438120656
Total Pages : 345 pages
Book Rating : 4.4/5 (381 download)

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Book Synopsis Career Opportunities in Casinos and Casino Hotels by : Shelly Field

Download or read book Career Opportunities in Casinos and Casino Hotels written by Shelly Field and published by Infobase Publishing. This book was released on 2009 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Features numerous job profiles in the casino and gaming industry and includes appendixes covering professional organizations, schools, associations, unions, and casinos. Career profiles include blackjack dealer, casino host, concierge, and hotel publicist.

The Vo-Tech Track to Success in Hospitality and Tourism

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Author :
Publisher : The Rosen Publishing Group, Inc
ISBN 13 : 1477777296
Total Pages : 80 pages
Book Rating : 4.4/5 (777 download)

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Book Synopsis The Vo-Tech Track to Success in Hospitality and Tourism by : Mindy Moser Hauser

Download or read book The Vo-Tech Track to Success in Hospitality and Tourism written by Mindy Moser Hauser and published by The Rosen Publishing Group, Inc. This book was released on 2014-07-15 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: Think a welcoming smile and an outgoing personality are all one needs to succeed in hospitality and tourism? Guess again. Hard work, preparation, and training are necessary as well. What isn't required is a four-year college degree. Learning and hands-on training for hospitality and tourism careers can start in high school, and continue after graduation through vocational education and certification. This book prepares readers for work as chefs, hotel desk clerks, adventure tour guides, and so much more.

Industrial and Managerial Solutions for Tourism Enterprises

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Publisher : IGI Global
ISBN 13 : 1799830322
Total Pages : 336 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Industrial and Managerial Solutions for Tourism Enterprises by : Akbaba, Atilla

Download or read book Industrial and Managerial Solutions for Tourism Enterprises written by Akbaba, Atilla and published by IGI Global. This book was released on 2020-02-07 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: The tourism and hospitality industries are seeing continued success, which is why so many new businesses are trying to find a foothold in the field. However, the functions and responsibilities of management differ heavily between organizations within the tourism industry, such as the differences faced by big chain hotels, family owned hotels, and individually owned hotels. Understanding the methods of managing such companies is vital to ensuring their success. Industrial and Managerial Solutions for Tourism Enterprises is a pivotal reference source that focuses on the latest developments on management in the tourism and hospitality industries. Highlighting a range of topics including core competency, customer relationship management, and departmental relationships, this book is ideally designed for managers, restaurateurs, tour developers, destination management professionals, travel agencies, tourism media journalists, hotel managers, management consulting companies, human resources professionals, performance evaluators, researchers, academicians, and students.

Career Opportunities in Travel and Hospitality

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Publisher : Infobase Publishing
ISBN 13 : 0816077312
Total Pages : 315 pages
Book Rating : 4.8/5 (16 download)

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Book Synopsis Career Opportunities in Travel and Hospitality by : Jennifer Bobrow Burns

Download or read book Career Opportunities in Travel and Hospitality written by Jennifer Bobrow Burns and published by Infobase Publishing. This book was released on 2010 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether you want to spend your days outside leading tours or in the kitchen preparing delicious meals for customers, the travel and hospitality industries offer a diverse array of career opportunities.

Hotel Management and Operations

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Author :
Publisher : John Wiley & Sons Incorporated
ISBN 13 : 9780442205348
Total Pages : 381 pages
Book Rating : 4.2/5 (53 download)

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Book Synopsis Hotel Management and Operations by : Denney G. Rutherford

Download or read book Hotel Management and Operations written by Denney G. Rutherford and published by John Wiley & Sons Incorporated. This book was released on 1990 with total page 381 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides a broad range of research and commentary on issues in the management of modern hotel departments for students. Covers changes in the industry reflecting the economy, organizational design, interdepartmental conflict in hotels, food and beverages, entertainment, front office management, marketing, financial control, and managing human resources. Includes numerous examples and case histories. Annotation copyright by Book News, Inc., Portland, OR

Check in Check Out

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Publisher :
ISBN 13 : 9780131126848
Total Pages : pages
Book Rating : 4.1/5 (268 download)

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Book Synopsis Check in Check Out by : Vallen

Download or read book Check in Check Out written by Vallen and published by . This book was released on 2005-06-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: