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Characteristics Of A Telephone Triage System In An Eye Clinic Based In A University Medical Center
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Book Synopsis Characteristics of a Telephone Triage System in an Eye Clinic Based in a University Medical Center by : Renee Marie Sidley
Download or read book Characteristics of a Telephone Triage System in an Eye Clinic Based in a University Medical Center written by Renee Marie Sidley and published by . This book was released on 1999 with total page 54 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Telephone Triage in an Ophthalmic A & E by : Janet Marsden
Download or read book Telephone Triage in an Ophthalmic A & E written by Janet Marsden and published by . This book was released on 2000-02-08 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research in Nursing Series Formalised telephone triage is a fairly new concept in Accident and Emergency services although it has been an informal method of advising patients and health care professionals for many years. In the A&E service of Manchester Royal Eye Hospital, formalisation of this method of patient prioritisation led to a need for an evaluation of this strategy. Both clinicians and patients need to know that the decision making which is undertaken in using telephone triage is undertaken by expert nurses and that the decisions made are accurate and safe. This study explores the various conditions that present to the A&E department and examines the accuracy of the diagnosis made by the triage nurse. It also examines the decision making process adopted by the nurse when giving advice in a telephone triage situation. The book is essential reading for both A&E and ophthalmic nurses, particularly those involved in setting up a telephone triage service.
Book Synopsis Emergency Triage by : Advanced Life Support Group (ALSG)
Download or read book Emergency Triage written by Advanced Life Support Group (ALSG) and published by John Wiley & Sons. This book was released on 2015-07-15 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emergency Triage: Telephone Triage and Advice complements the highly successful Emergency Triage. The algorithms are rooted in the Manchester Triage System (MTS), which is used in hospitals around the world and which is acknowledged as an effective means of clinical prioritisation. This telephone iteration of a triage system which prioritises millions of patients each year provides a robust, safe, evidence-based system for managing the clinical risk in patients who are at a distance from health care providers. The basic principles that drive the MTS remain, but this book addresses the specific difficulties of assessment by telephone. The possible triage outcomes are "face-to-face now", "face-to-face soon" and "face-to-face later" together with a self-care option. Information and advice is suggested at every level. The advice ranges from life-saving interventions, which can be carried out until health care arrives, to self-care instructions. Emergency Triage: Telephone Triage and Advice provides all the necessary information that telephone triage staff must have to hand as well as including examples of questions to be asked. It will be a valuable resource for staff working in emergency departments, health centres and telephone triage organisations. Furthermore hospitals that are already using Emergency Triage will benefit from being linked with a telephone triage system that follows the same protocols.
Author :National Academies of Sciences, Engineering, and Medicine Publisher :National Academies Press ISBN 13 :0309439981 Total Pages :587 pages Book Rating :4.3/5 (94 download)
Book Synopsis Making Eye Health a Population Health Imperative by : National Academies of Sciences, Engineering, and Medicine
Download or read book Making Eye Health a Population Health Imperative written by National Academies of Sciences, Engineering, and Medicine and published by National Academies Press. This book was released on 2017-01-15 with total page 587 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ability to see deeply affects how human beings perceive and interpret the world around them. For most people, eyesight is part of everyday communication, social activities, educational and professional pursuits, the care of others, and the maintenance of personal health, independence, and mobility. Functioning eyes and vision system can reduce an adult's risk of chronic health conditions, death, falls and injuries, social isolation, depression, and other psychological problems. In children, properly maintained eye and vision health contributes to a child's social development, academic achievement, and better health across the lifespan. The public generally recognizes its reliance on sight and fears its loss, but emphasis on eye and vision health, in general, has not been integrated into daily life to the same extent as other health promotion activities, such as teeth brushing; hand washing; physical and mental exercise; and various injury prevention behaviors. A larger population health approach is needed to engage a wide range of stakeholders in coordinated efforts that can sustain the scope of behavior change. The shaping of socioeconomic environments can eventually lead to new social norms that promote eye and vision health. Making Eye Health a Population Health Imperative: Vision for Tomorrow proposes a new population-centered framework to guide action and coordination among various, and sometimes competing, stakeholders in pursuit of improved eye and vision health and health equity in the United States. Building on the momentum of previous public health efforts, this report also introduces a model for action that highlights different levels of prevention activities across a range of stakeholders and provides specific examples of how population health strategies can be translated into cohesive areas for action at federal, state, and local levels.
Book Synopsis Telephone Triage Protocols for Nurses by : Julie K. Briggs
Download or read book Telephone Triage Protocols for Nurses written by Julie K. Briggs and published by Lippincott Williams & Wilkins. This book was released on 2007 with total page 670 pages. Available in PDF, EPUB and Kindle. Book excerpt: This quick-reference manual presents over 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care now, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. This edition features fourteen new protocols: avian influenza ("bird flu"); congestive heart failure; electrical burns; hand/wrist problems; hip pain/injury; influenza; neurological symptoms; newborn problems; pertussis; severe acute respiratory syndrome (SARS); sickle cell disease problems; substance abuse, use, or exposure; West Nile virus; and wound care: sutures or staples. New appendices include guidelines for scenario practice; difficult caller practice scenarios; mystery caller practice session; temperature conversion guide; weight conversion chart; acetaminophen dosage chart; ibuprofen dosage chart; infant feeding guide; abdominal pain causes and characteristics; chest pain causes and characteristics; and headache causes and characteristics.
Book Synopsis Telephone Triage Protocols for Nursing by : Julie Briggs
Download or read book Telephone Triage Protocols for Nursing written by Julie Briggs and published by Lippincott Williams & Wilkins. This book was released on 2015-05-22 with total page 904 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performing telephone triage requires the ability to make quick and effective decisions based on limited information. This rapid-access resource delivers more than 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available.
Book Synopsis The Impact of a Telephone Triage System on Use of the Emergency Department by : Rosemary M. King
Download or read book The Impact of a Telephone Triage System on Use of the Emergency Department written by Rosemary M. King and published by . This book was released on 2002 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Telephone Triage Care by : Claire Hunter
Download or read book Telephone Triage Care written by Claire Hunter and published by Class Professional. This book was released on 2018-08-31 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain a complete, practical understanding of the essential benefits and unique challenges of Telephone Triage for non-clinical call handlers. Telephone Triage Care builds on establishing an understanding of the entire healthcare system as well as Telephone Triage's crucial role within it. It provides a distinctive scenario-based approach to the call handler's role, highlighting important aspects such as the need for effective communication as well as the considerations of legal and ethical issues. Telephone Triage Care combines practical information on the healthcare system with specific, real-life examples on how to handle the various situations the call responder may encounter in their complex and challenging role. Telephone Triage Care includes: The importance of communication Anatomy and physiology How to deal with legal, ethical and professional issues Health and wellbeing at work Advice on how to handle callers with mental health issues Working with callers of special considerations Critical thinking and decision making Scenario examples and models
Book Synopsis A Need Analysis for Computer-based Telephone Triage in a Community AIDS Clinic by : Stanford University. Computer Science Department. Knowledge Systems Laboratory
Download or read book A Need Analysis for Computer-based Telephone Triage in a Community AIDS Clinic written by Stanford University. Computer Science Department. Knowledge Systems Laboratory and published by . This book was released on 1992 with total page 6 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Telephone Triage Protocols for School Age Popilations Age Six to 18 Years by : Sheila Wheeler
Download or read book Telephone Triage Protocols for School Age Popilations Age Six to 18 Years written by Sheila Wheeler and published by . This book was released on 2013-09-08 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Telephone Triage Protocols for School Age Populations (Age Six to 18 Years) is the first and only age-based, patient-centered, completely customized guidelines specific to school age, adolescent and young adult populations. Comprehensive The guidelines address over 1,500 medical conditions -- the most common presenting symptoms -- as well as rare, but predictable emergent symptoms. Each protocol includes screening questions, home treatment or first aid directives, and supplemental information. User Friendly Descriptions of conditions are detailed enough to assure confident decision-making, yet concise enough to eliminate excessive, time-consuming and confusing cross-referencing. This reduces decision fatigue - a known contributor to error. Symptom descriptions, home treatment and first aid instructions are written in 5th-8th grade lay language to facilitate patient-centered communications. Standards-Based This system, when used correctly, reduces common errors: inadequate data collection, jumping to conclusions, and selection of the wrong guideline. Authoritative, Expert Task Force The guideline set was collaboratively developed over a two-year period, with the collective expertise of twenty nurses, nurse practitioners and physicians. Promotes Risk Management Since 1995, these guidelines have been used in 300-500 sites nationally without a single report of errors, omissions or malpractice. Transparent A semi-algorithmic and pattern recognition hybrid design, so users can understand and appreciate the why, how and where of the system elements. A Generic Guideline supports nurses in cases where existing protocols may not apply, with general descriptions of emergent, urgent, acute and non-acute conditions. User's Guide An 80-page user's guide thoroughly describes the overall design, as well as different elements, search engine strategy and terminology. Decision-making strategy A synthesis of both algorithm and heuristics or pattern recognition, the design mimics the brain's natural problem solving strategy. Medical decision expert, Vimla Patel, PhD., in research, validated this real world approach to decision-making. User Friendly Dispositions Five clearly defined, consistent dispositions promote clear follow up instructions. Users are spared frustrating searches through long lists of disposition options. Easy on your budget - electronic software can cost your facility hundreds of thousands of dollars. Even growing your own paper protocols, is time consuming, expensive and may not produce high quality results.
Book Synopsis Adult Telephone Protocols by : David A. Thompson
Download or read book Adult Telephone Protocols written by David A. Thompson and published by . This book was released on 2021-10-30 with total page 575 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in it's 5th edition, this powerful decision-support tool will guide triagers thorough each call with the same step-by-step checklist organization and ease-of-use features as its companion resource, Pediatric Telephone Protocols. This comprehensive resource includes protocols that cover 95% of the most common adult complaints. Look here for triage guidelines ranging from everyday problems such as back pain, insect bites, and sunburn to more serious conditions such as breathing difficulty, seizures, and wound care. KEY FEATURES Completely updated and revised 6 new protocols--Anxiety and Panic Attack, Breast Symptoms, Coronavirus (COVID-19), Flank Pain, Hip Pain, and Shoulder Pain Triage guidance updated to include video visit options
Book Synopsis Implementing a Telephone Triage System by : Joanyett Mays-Scott
Download or read book Implementing a Telephone Triage System written by Joanyett Mays-Scott and published by . This book was released on 2018 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Implementing a Telephone Triage System Abstract Introducing a telephone triage system requires conscientious regard to the organizational configuration and culture, staff abilities and experience, observed need and expected outcomes, staffing issues, and the physical location in which the system will be introduced (Murdoch et al., 2015). For this microsystem A SWOT analysis and microsystem assessment were performed. This community health center0́9s goal was to have standardized, evidence-based triage protocols followed by the nursing staff and the contracted nursing staff. The workflow was introduced in a series of lunch and learns provided by clinical nurse managers. Once workflows were established a 10 question knowledge assessment was provided by clinical nurse managers. The microsystem measured the impact of the implementation of a telephone triage system giving standardized advice to up to 50% of its patients. Also, the patient0́9s understanding of the evidenced-based advice provided and appropriate level of care was assessed by the nurse and documented within the patient Electronic Medical Record (EMR). Documentation of evidence-based advice that was given to the patient was audited by the clinical nurse manager as well as the disposition of the patient. Changes to test ranged from measuring the number of patients receiving evidenced-based advice, the patient0́9s understanding of the advice given, as well as monitoring of hospital discharges. Results included three plan, do, study, act (PDSA) cycles that were implemented on May 8, 2018. From May 17, 2018 to June 26, 2018 there were 9486 total calls to the call center in which 6.82% or 647 calls were service calls to nurses. From June 18, 2018 to June 24, 2018 approximately 200 calls or 100% of patients who called nurses received evidence-based protocoled advice. Implementation and proper use of Triage Logic should reduce emergency room visits over time.
Book Synopsis Telephone Triage by : Sheila Q. Wheeler
Download or read book Telephone Triage written by Sheila Q. Wheeler and published by Delmar Thomson Learning. This book was released on 1993 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first and only combined text/workbook training program to provide comprehensive telephone triage as well as protocol development. Written in direct, "how-to" style, it sets forth guidelines for interview and documentation skills, as well as medico-legal aspects. All of the essentail guidlines and instructions are here for telephone triage that is confident, refined, and precise. ALSO AVAILABLE - INSTRUCTOR SUPPLEMENTS CALL CUSTOMER SUPPORT TO ORDER Audiotape ISBN: 0-8273-5636-6
Book Synopsis Telephone Triage Protocols for School-age Children, 6 to 18 Years by : Sheila Q. Wheeler
Download or read book Telephone Triage Protocols for School-age Children, 6 to 18 Years written by Sheila Q. Wheeler and published by Aspen Pub. This book was released on 1997-01-01 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: As health care delivery systems evolve and managed care affects every venue of care delivery, telephone triage and advice programs are rapidly emerging as a necessary service to help control costs and health resource utilization.Telephone Triage Protocols for Pediatric and Adult Populations gives health care providers a three-volume set of age-adjusted, collaboratively developed, user-friendly protocols that address approximately 1,000 possible diagnoses by focusing on 50 key symptoms and problems. the protocols classify symptoms as emergent, urgent, acute, and non-acute; provide disposition and advice based on those classifications; and supply cross references and teaching and referral, where appropriate. Designed with low-income, high-risk, low-literacy clients in mind, these protocols will enable health care providers to avoid liability and to reap the benefits of appropriate health care utilization.This manual is available for a free 30-day trial. Simply select 'Bill Me' when asked for a form of payment.
Book Synopsis Telephone Triage: Protocols for Adult Populations by : Sheila . Wheeler
Download or read book Telephone Triage: Protocols for Adult Populations written by Sheila . Wheeler and published by McGraw Hill Professional. This book was released on 2009-04-24 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Most Comprehensive and User-Friendly Adult Telephone Triage Protocols Available - From a Pioneer in the Field "This is a well thought out and organized tool for those involved in telephone advice and triage. It has many unique features not normally found in triage protocols, including research related to medical error, decision support, and critical thinking. The references are extensive. It is a necessary addition to the library of anyone involved in telephone triage and this update is an essential replacement for the previous protocols book. 3 Stars."--Doody's Review Service Written by Sheila Wheeler, one of the world's leading experts in telephone triage, this functional reference provides the guidelines nurses need for the safe, effective, and fast disposition of 1,000+ health related problems by telephone. Organized by anatomical site and written in lay language, Telephone Triage eliminates the extra step of translating home treatment, first aid, or self-assessment instructions when performing telephone triage with the layperson. The format incorporates a critical-thinking process that mimics how nurses naturally solve problems in real-world situations. This “4 in 1” package contains everything you need to implement a telephone triage program: Comprehensive training, protocols, standards and a CD with case studies for analysis and critique, plus an optional telehealth continuing education website. Features: Users Guide - complete with insightful FAQs Protocols - wide-range of common diseases including Women's Health Documentation Form - ensures proper procedure, documentation, and risk management Standards - Comprehensive practice standards for practitioners and programs CD-ROM - contains 10 case studies for discussion and analysis Continuing Education -An accompanying website to earn CE credit online, at www.teletriage.com Representing the latest research and standards in the field, Telephone Triage is the ultimate resource for the triage nurse.
Book Synopsis The Art and Science of Telephone Triage by : Carol Rutenberg
Download or read book The Art and Science of Telephone Triage written by Carol Rutenberg and published by . This book was released on 2012-09-01 with total page 659 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book offers a comprehensive look at the growing practice of telephone triage nursing. Despite the prevalence of the practice, little education and few resources are available for nurses interested in this form of practice. The authors address the history of telephone triage, the role of telephone triage nursing in health care, theories supporting the practice, quality and risk management principles, program design, and a comprehensive look at clinical practice. Practical tips and real-life examples will illustrate and support the content.
Download or read book Telephone Triage written by Loyola and published by . This book was released on 1995-12-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
