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Calidad Percibida Por Los Usuarios En Las Organizaciones Sanitarias
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Author :Fuente Blanco, Maria del Carmen Publisher :Ediciones Díaz de Santos ISBN 13 :8499698581 Total Pages :19 pages Book Rating :4.4/5 (996 download)
Book Synopsis Calidad percibida por los usuarios en las organizaciones sanitarias by : Fuente Blanco, Maria del Carmen
Download or read book Calidad percibida por los usuarios en las organizaciones sanitarias written by Fuente Blanco, Maria del Carmen and published by Ediciones Díaz de Santos. This book was released on 2014-01-01 with total page 19 pages. Available in PDF, EPUB and Kindle. Book excerpt: Asegurar que los profesionales de la Fundación Jiménez Díaz mantengan el compromiso de bienestar, respeto y confidencialidad del paciente, señas de identidad que han perdurado durante 78 años en nuestra Institución. Son precisamente estas señas de identidad las que implican y motivan a los profesionales, integrándoles en una institución de la que se sienten orgullosos, valores que inculcó el Fundador Doctor D. Carlos Jiménez Díaz. Este capítulo pertenece al Ebook: Gestión de la calidad en las organizaciones sanitarias (9788499698168)
Book Synopsis Gestión de la calidad en las organizaciones sanitarias by : Cabo Salvador, Javier
Download or read book Gestión de la calidad en las organizaciones sanitarias written by Cabo Salvador, Javier and published by Ediciones Díaz de Santos. This book was released on 2014-01-01 with total page 1421 pages. Available in PDF, EPUB and Kindle. Book excerpt: El libro hace especial hincapié en los dos aspectos fundamentales de la gestión sanitaria de forma integral, el de eficiencia y control de costes bajo nuevas herramientas de gestión como son los sistemas de ajuste de riesgos refinados, ampliamente descritos en tres de los capítulos del libro (Capítulos 10, 29 y30); y el de gestión continua de la calidad, enfocada hacia la mejora de la calidad del sistema sanitario, también a lo largo de varios capítulos del libro. La mejora de la calidad del sistema sanitario en su conjunto debe presidir las actuaciones de las instituciones sanitarias públicas y privadas, por lo queéste es un libro de lectura recomen-dada para todos los agentes participantesen la asistencia sanitaria, y de manera especial para aquellos involucrados directamente con la gestión, bien a nivel de cuadros de mando directivos y asistenciales como de todos aquellos profesionales de la sanidad, que constituyenun elemento esencial en la modernización y calidad del sistema sanitario español en su con-junto, involucrados o con ansias de participar en el nuevo cambiode paradigma de la gestión clínica. Otro de los elementos esenciales para elfuncionamiento cohesionado y con garantías de calidad del Sistema Nacional deSalud, es la existencia de un verdadero sistema de información sanitaria que garantice la disponibilidad de la información y la comunicación recí-procas entre la Administración sanitaria del Estado y la de las comunidades autónomas, ysirva de punto de partida para la confección de protocolos clínicos y de Guías Integradas Asistenciales, y que posibilite la realización de un efectivo bench-marking. En este aspecto el libro aporta y describe también ampliamente envarios capítulos la importancia de los indicado-res tanto de actividad como decalidad asistencial con un enfoque final hacia la gestión clínica y el gobierno clínico, aspectos estos ampliamente descritos a lo largo de varios capítulos. En conclusión, creo que se trata de una obra de gran interés en el campo del mundo de la gestión sanitaria, esencial y de obligada lectura en aras de unfuncionamiento cohesionado y con garantías de calidad, y muy útil como guión yreferencia para poder introducir aquellas reformas necesarias que nos permitan reforzar la sostenibilidad, mejorar la eficiencia en la gestión, promover elahorro y las economías de escala, e introducir nuevas herramientas a través de las nuevas tecnologías con criterios de racionalización y eficiencia en la gestión, que permitan además una mayor homogeneización y estandarización del proceso, tanto en la gestión de estructuras sanitarias como en la clínica diaria.INDICE RESUMIDO: Sistemas sanitarios y reformas sanitarias. Carácterísticas delos modelos sanitarios. La Ley 17/2003 de Cohesión y Calidad del Sistema Nacional de Salud. La Ley 41/2002, de 14 de Noviembre, básica de Autonomía del Paciente, como herramienta normativa de mejora de la calidad asistencial. Indicadores de actividad de las organizaciones sanitarias. Calidad y bioética en lasorganizaciones sanitarias. Normativa ética y de calidad de la investigación biomédica. Desarrollo de un programa de calidad en Atención Primaria. Mejora dela calidad asistencial mediante la telemedicina y la teleasistencia, etc
Book Synopsis Gestión de la calidad de cuidados de enfermería by : Ayuso Murillo, Diego
Download or read book Gestión de la calidad de cuidados de enfermería written by Ayuso Murillo, Diego and published by Ediciones Díaz de Santos. This book was released on 2015-01-01 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: La calidad asistencial y la seguridad del paciente son cuestiones prioritariasen la gestión sanitaria. La mejora continua de la calidad es un compromiso integrado de la organización que nos ayuda a caminar hacia la excelencia en la atención, mejorando la eficiencia de los procesos y la satisfacción de los pacientes a los que atendemos. En este libro se explica cómo abordar la gestión dela calidad en las diferentes unidades asistenciales y servicios hospitalarios, tales como el bloque quirúrgico, unidades de Cuidados Intensivos, Pediatría,Obstetricia, Urgencias, etc., identificándolos indicadores de calidad de cuidados y las estrategias de seguridad del paciente en cada una de las áreas. Asimismo, se repasan aspectos más generales, como los conceptos y herramientas básicas de calidad, los modelos de gestión de calidad como el EFQM, la Norma ISOy los estándares de acreditación para hospitales de Joint Commission International, la calidad de la formación, la gestión por procesos, etc., intentando proporcionar al lector una herramienta para mejorar la calidad de los cuidadosen las organizaciones sanitarias.
Book Synopsis Calidad en salud by : Carlos Alfonso Kerguelen Botero
Download or read book Calidad en salud written by Carlos Alfonso Kerguelen Botero and published by . This book was released on 2003 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Sport Management in the Ibero-American World by : Gabriel Cepeda Carrión
Download or read book Sport Management in the Ibero-American World written by Gabriel Cepeda Carrión and published by Taylor & Francis. This book was released on 2023-07-10 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores innovation in technology, products, and services in sport management in the Ibero-American region, one of the most rapidly developing regions in world sport. This timely volume captures a sense of the potential impact and opportunities presented in the region for international sport businesses and sporting organisations. The book presents cutting-edge research into topics as diverse as digitization in the Chilean sport industry; responses to COVID-19 by sports clubs in the region; consumer behavior in the Portuguese fitness industry; multiplatform content distribution in Brazilian basketball, and the strategy behind the growth and development of the Valencia marathon in Spain. It is full of insight, data, and examples of best practice in innovation. This is fascinating reading for any student, researcher, or practitioner working in sport management, sport business, sport governance, international business and management, or Ibero-American studies.
Book Synopsis Health Systems Performance Assessment by : Christopher J. L. Murray
Download or read book Health Systems Performance Assessment written by Christopher J. L. Murray and published by World Health Organization. This book was released on 2003-11-06 with total page 919 pages. Available in PDF, EPUB and Kindle. Book excerpt: The World Health Report 2000 has generated considerable media attention, controversy in some countries, and debate in academic journals. This volume brings together in one place the substance of many of these key debates and reports, methodological advances, and new empiricism reflecting the evolution of the WHO approach since the year 2000. Specifically, the volume presents many differing regional and technical perspectives on key issues, major new methodological developments, and a quantum increase in the empirical basis for cross-country performance assessment. It also gives the full report of the Scientific Peer Review Group's exhaustive assessment of these new approaches.
Book Synopsis Delivering Quality Service by : Valarie A. Zeithaml
Download or read book Delivering Quality Service written by Valarie A. Zeithaml and published by Simon and Schuster. This book was released on 2010-05-11 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the authors, but first you must determine what you can promise. Building on seven years of research on service quality, they construct a model that, by balancing a customer's perceptions of the value of a particular service with the customer's need for that service, provides brilliant theoretical insight into customer expectations and service delivery. For example, Florida Power & Light has developed a sophisticated, computer-based lightening tracking system to anticipate where weather-related service interruptions might occur and strategically position crews at these locations to quicken recovery response time. Offering a service that customers expect to be available at all times and that they will miss only when the lights go out, FPL focuses its energies on matching customer perceptions with potential need. Deluxe Corporation, America's highly successful check printer, regularly exceeds its customers' expectations by shipping nearly 95% of all orders by the day after the orders were received. Deluxe even put U.S. Postal Service stations inside its plants to speed up delivery time. Customer expectations change over time. To anticipate these changes, Metropolitan Life Insurance Company regularly monitors the expectations and perceptions of their customers, using focus group interviews and the authors' 22-item generic SERVQUAL questionnaire, which is customized by adding questions covering specific aspects of service they wish to track. The authors' groundbreaking model, which tracks the five attributes of quality service -- reliability, empathy, assurance, responsiveness, and tangibles -- goes right to the heart of the tendency to overpromise. By comparing customer perceptions with expectations, the model provides marketing managers with a two-part measure of perceived quality that, for the first time, enables them to segment a market into groups with different service expectations.
Book Synopsis Gender, Women, and Health in the Americas by : Elsa Gómez Gómez
Download or read book Gender, Women, and Health in the Americas written by Elsa Gómez Gómez and published by . This book was released on 1993 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Improving Quality and Performance by : Patricia S. Schroeder
Download or read book Improving Quality and Performance written by Patricia S. Schroeder and published by . This book was released on 1994 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides nurses and health care managers and quality improvement co-ordinators with a practical, research-based guide to understanding and implementing quality improvement programs.
Book Synopsis Nursing Outcomes Classification (NOC) by : Marion Johnson
Download or read book Nursing Outcomes Classification (NOC) written by Marion Johnson and published by . This book was released on 2000 with total page 646 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the ongoing reform in health care delivery, outcomes have continued to be an important focus for both cost containment and effective care. NURSING OUTCOMES CLASSIFICATION standardizes the terminology and criteria for measurable or desirable outcomes as a result of interventions performed by nurses. The only comprehensive collection of nursing-sensitive patient outcomes on the market, this second edition of NOC features 260 outcomes, including 57 new outcomes for individual patients and family care givers, as well as 7 family-level and 6 community-level outcomes. In addition to label categories, the research covers community settings, and the newest developed taxonomy for NOC. Spanish version also available, ISBN: 84-8174-540-5
Book Synopsis OECD Health Policy Studies Geographic Variations in Health Care What Do We Know and What Can Be Done to Improve Health System Performance? by : OECD
Download or read book OECD Health Policy Studies Geographic Variations in Health Care What Do We Know and What Can Be Done to Improve Health System Performance? written by OECD and published by OECD Publishing. This book was released on 2014-09-16 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report helps policy makers better understand the issues and challenges around geographic variations in health care provision and considers the policy options.
Book Synopsis Democratizing Democracy by : Boaventura de Sousa Santos
Download or read book Democratizing Democracy written by Boaventura de Sousa Santos and published by Verso Books. This book was released on 2020-05-05 with total page 843 pages. Available in PDF, EPUB and Kindle. Book excerpt: The majorconflicts between the Global North and the South can be expected toresult from the confrontation of alternative conceptions of democracy,mainly between liberal or representative democracy and participatorydemocracy. The hegemonic model of democracy, while prevailing on aglobal scale, guarantees no more than low-intensity democracy. Inrecent times, participatory democracy has exhibited a new dynamic,engaging mainly subaltern communities and social groups that fightagainst social exclusion and the suppression of citizenship. In thiscollection of reports from the Global South-India, South Africa,Mozambique, Colombia, and Brazil-De Sousa Santos and his colleaguesshow how, in some cases, the deepening of democracy results from thedevelopment of dual forms of participatory and representativedemocracy, and points to the emergence of transnational networks ofparticipatory democracy initiatives. Such networks pave one of the waysto the reinvention of social emancipation. This is volume 1 of the Reinventing Social Emancipation project, edited by Boaventura de Sousa Santos.
Book Synopsis Investigación en sistemas de salud by : Instituto Nacional de Salud Pública (Mexico)
Download or read book Investigación en sistemas de salud written by Instituto Nacional de Salud Pública (Mexico) and published by . This book was released on 2011 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis University and School Collaborations During a Pandemic by : Fernando M. Reimers
Download or read book University and School Collaborations During a Pandemic written by Fernando M. Reimers and published by Springer Nature. This book was released on 2022 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on twenty case studies of universities worldwide, and on a survey administered to leaders in 101 universities, this open access book shows that, amidst the significant challenges caused by the COVID-19 pandemic, universities found ways to engage with schools to support them in sustaining educational opportunity. In doing so, they generated considerable innovation, which reinforced the integration of the research and outreach functions of the university. The evidence suggests that universities are indeed open systems, in interaction with their environment, able to discover changes that can influence them and to change in response to those changes. They are also able, in the success of their efforts to mitigate the educational impact of the pandemic, to create better futures, as the result of the innovations they can generate. This challenges the view of universities as "ivory towers" being isolated from the surrounding environment and detached from local problems. As they reached out to schools, universities not only generated clear and valuable innovations to sustain educational opportunity and to improve it, this process also contributed to transform internal university processes in ways that enhanced their own ability to deliver on the third mission of outreach
Book Synopsis Statistical Methods for Quality Improvement by : Hitoshi Kume
Download or read book Statistical Methods for Quality Improvement written by Hitoshi Kume and published by Productivity Press. This book was released on 1987-08-05 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text is highly recommended for managers and serious students of quality. Major US companies issue this reference and training manual to all managers during their quality training. This volume is also very valuable as a stand-alone reference on using statistics with a business and quality perspective.
Book Synopsis Fresh Tracks in the Forest: Assessing Incipient Payments for Environmental Services Initiatives in Bolivia by : Nina Robertson
Download or read book Fresh Tracks in the Forest: Assessing Incipient Payments for Environmental Services Initiatives in Bolivia written by Nina Robertson and published by CIFOR. This book was released on 2005-01-01 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Payments for Environmental Services (PES) are being considered worldwide with great interest and expectation. Proposals to create agreements in which beneficiaries of environmental services pay landowners directly for the provision or protection of these services are innovative and promising. But what real PES experiences are actually out there? This work assesses a range of PES or PES-type experiences in one country, Bolivia, in the fields of carbon sequestration, protection of watershed services, biodiversity and aesthetic landscape values. The report concludes that while none of the generally young initiatives adhere fully to the principle of PES as developed in the theoretical literature, many experiment with some of the relevant PES mechanisms. Protection of watersheds and landscape values are the most common types, though the implementing intermediaries often have underlying biodiversity-protection goals. Main obstacles to PES implementation include ideological resistance against the PES concept, the difficulty of building trust between buyers and sellers, and limited willingness to pay on behalf of service users. During their relatively short lifetime, basically all initiatives had been successful in making service sellers (PES recipients) better off in economic terms, while the effectiveness in achieving environmental objectives and securing positive social impacts so far remained more variable. In some cases, redesigning these initiatives to bring them closer to the full PES principles could also enable them to more effectively achieve positive environmental and livelihood outcomes.
Book Synopsis If You Tell Me to Come, I'll Drop Everything, Just Tell Me to Come by : Albert Espinosa
Download or read book If You Tell Me to Come, I'll Drop Everything, Just Tell Me to Come written by Albert Espinosa and published by Particular Books. This book was released on 2017-07-06 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: A funny and uplifting fable about the journey to learn who we are, from the bestselling author of The Yellow World Dani has devoted his life to finding missing children. One day, as his girlfriend starts packing her bags to leave him, he gets a phone call from a distraught father asking for help. It's a strange case, one that Dani wouldn't usually take on. But, when he hears his girlfriend slam the front door, and his apartment falls into silence, he realizes it's one he can't turn down. His journey to find the lost boy takes Dani over the seas to the sleepy Italian island of Capri - a place infused with a kind of hazy magic, which begins to conjure up in Dani's mind long-forgotten memories of his own childhood. And, as he starts to unravel the story of his own life, he realises that he is not just on a quest to save the missing child - he is also on a quest to save himself. Quirky, warm-hearted, and honest, this is an uplifting parable of memory and forgiveness, as a man makes a life-changing journey across an island and into his own heart. Told in simple, emotionally-honest prose, it reveals how, by revisiting the past , we can change the shape of the future.
