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Author : Wendy Van der Valk
Publisher :
ISBN 13 : 9789058921468
Total Pages : 323 pages
Book Rating : 4.9/5 (214 download)
Download or read book Buyer Seller Interaction Patterns During Ongoing Service Exchange written by Wendy Van der Valk and published by . This book was released on 2007 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Nigel Caldwell
Publisher : Routledge
ISBN 13 : 1136903038
Total Pages : 342 pages
Book Rating : 4.1/5 (369 download)
Download or read book Procuring Complex Performance written by Nigel Caldwell and published by Routledge. This book was released on 2010-09-13 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the management of Procuring Complex Performance (PCP) in large-scale programmes that includes the downstream support phase in sectors such as construction, healthcare, transport, aerospace, marine and defence. It brings together a series of edited chapters to explain why the traditional combination of linear project management and highly detailed contracts are now unsuited to the dynamics of emerging customer requirements based on performance and outcome. Working with leading business professors across the UK and Europe, Caldwell and Howard present the case for why large-scale programmes of world class organizations often represent a shifting frontier between the boundaries of public-private provision and silos of operations expertise. Adopting a procurement perspective, the authors explain how complex performance means not just coping with the dynamics of buyer-supplier relationships, but incorporates the shift from production orientation towards availability of bundled services such as maintenance and upgrade delivered over extended, often multi-decade timeframes. The strength of ‘PCP’ is its empirical case-based support for new business models based on through-life management, availability contracting and service support which challenge simplistic notions of dyadic, hierarchical relationships and transfer of risk to the supply base. This unique publication is essential reading for scholars and practitioners seeking to understand the context of innovation and supply as a coordinated and integrated approach to managing and procuring complex performance.
Author : Jan Dul
Publisher : Routledge
ISBN 13 : 0750681969
Total Pages : 322 pages
Book Rating : 4.7/5 (56 download)
Download or read book Case Study Methodology in Business Research written by Jan Dul and published by Routledge. This book was released on 2008 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete guide for how to design and conduct theory-testing and other case studies, this text sets out structures and guidelines that assist students and researchers from a wide range of disciplines to develop their case study research in a consistent and rigorous manner.
Author : Johan Hendrik van Mossel
Publisher : IOS Press
ISBN 13 : 158603877X
Total Pages : 300 pages
Book Rating : 4.5/5 (86 download)
Download or read book The Purchasing of Maintenance Service Delivery in the Dutch Social Housing Sector written by Johan Hendrik van Mossel and published by IOS Press. This book was released on 2008 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reveals the essential determinants of maintenance service quality in order to promote tenant satisfaction. This title develops commodity strategies for the purchasing of maintenance services which make its optimization possible from the perspective of tenant satisfaction.
Author : Per Andersson
Publisher : Emerald Group Publishing
ISBN 13 : 1787549704
Total Pages : 363 pages
Book Rating : 4.7/5 (875 download)
Download or read book Organizing Marketing and Sales written by Per Andersson and published by Emerald Group Publishing. This book was released on 2018-05-29 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizing Marketing and Sales offers case studies to demonstrate in detail the kinds of challenges faced by multinational, multiproduct firms. It also draws upon theoretical perspectives in order to examine contemporary challenges in marketing and sales organization.
Author : Jeroen L.G. Binken
Publisher : Jeroen L.G. Binken
ISBN 13 : 905892260X
Total Pages : 195 pages
Book Rating : 4.0/5 (589 download)
Download or read book System Markets, Indirect Network Effects in Action or Inaction? written by Jeroen L.G. Binken and published by Jeroen L.G. Binken. This book was released on 2010-10-01 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Eyob, Ephrem
Publisher : IGI Global
ISBN 13 : 1466602473
Total Pages : 336 pages
Book Rating : 4.4/5 (666 download)
Download or read book Customer-Oriented Global Supply Chains: Concepts for Effective Management written by Eyob, Ephrem and published by IGI Global. This book was released on 2012-03-31 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides insights and supports executives, middle managers and practitioners concerned with the management of supply chain with expertise, knowledge, information and organizational management development in different types of industries"--Provided by publisher.
Author : Ting Li
Publisher :
ISBN 13 :
Total Pages : 202 pages
Book Rating : 4.3/5 (555 download)
Download or read book Informedness and Customer-centric Revenue Management written by Ting Li and published by . This book was released on 2009 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: The recent pervasive adoption of modern IT in the marketplace has profoundly changed information availability to customers and firms. This improved information endowment results in changes in consumer behavior and corporate strategy. This dissertation proposes new theoretical perspectives - firm informedness, customer informedness, and informedness through learning - to re-conceptualize the decision making process of customer-centric revenue management. It consists of three studies. First, using multiple cases in which firms adopt smart cards and mobile technologies in America, Europe, and Asia, we examine the value creation process of the firm using the explanation of firm informedness and investigate how it advances revenue management. Second, we test the theory of consumer informedness and examine heterogeneity in consumer preferences using stated choice experiments. We find the evidence for trading down and trading out behavior and show that the use of mobile ticketing technologies can help firms to build a hyper-differentiated transport market. Finally, using a computational simulation, we explore the opportunity for devising service offerings to capture profitable consumer responses, considering demand-driven revenue and capacity-management. Overall, this research introduces methods, models, and guidelines for organizations to strategize the informational challenge, make informed decisions, and create transformational values to win in today's competitive network environment.
Author : Peter H. Reingen
Publisher :
ISBN 13 :
Total Pages : 204 pages
Book Rating : 4.3/5 (512 download)
Download or read book Buyer-seller Interactions written by Peter H. Reingen and published by . This book was released on 1981 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Fabrizio Zerbini
Publisher :
ISBN 13 :
Total Pages : 27 pages
Book Rating : 4.:/5 (934 download)
Download or read book The Dualities of Buyer-seller Interaction written by Fabrizio Zerbini and published by . This book was released on 2007 with total page 27 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : D. R. Carmichael
Publisher : John Wiley & Sons
ISBN 13 : 1118171829
Total Pages : 946 pages
Book Rating : 4.1/5 (181 download)
Download or read book Accountants' Handbook, Financial Accounting and General Topics written by D. R. Carmichael and published by John Wiley & Sons. This book was released on 2012-06-05 with total page 946 pages. Available in PDF, EPUB and Kindle. Book excerpt: This highly regarded reference is relied on by a considerable part of the accounting profession in their day-to-day work. This comprehensive resource is widely recognized and relied on as a single reference source that provides answers to all reasonable questions on accounting and financial reporting asked by accountants, auditors, bankers, lawyers, financial analysts, and other preparers and users of accounting information. The new edition reflects the new FASB Codification, and includes expanded coverage of fair value and guidance on developing fair value estimates, fraud risk and exposure, healthcare, and IFRS.
Author : Mary C. Lacity
Publisher : Springer
ISBN 13 : 0230240844
Total Pages : 508 pages
Book Rating : 4.2/5 (32 download)
Download or read book The Practice of Outsourcing written by Mary C. Lacity and published by Springer. This book was released on 2009-06-25 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.
Author : Ira Haavisto
Publisher : Kogan Page Publishers
ISBN 13 : 0749474696
Total Pages : 416 pages
Book Rating : 4.7/5 (494 download)
Download or read book Supply Chain Management for Humanitarians written by Ira Haavisto and published by Kogan Page Publishers. This book was released on 2016-08-03 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Supply Chain Management for Humanitarians provides an in-depth insight into the management of supply chains in the context of humanitarian logistics. This accessible and practical book considers humanitarian logistics from a strategic and operational perspective. The overarching theme is collaboration and coordination, one of the biggest challenges in the humanitarian community. Supply Chain Management for Humanitarians takes a problem-based learning approach, featuring real cases and examples from leading organizations including Oxfam, Unicef, and The Red Cross. Each chapter is self-standing, relating the content in each chapter to the supply chain as a whole. This enables the reader to easily dip into different sections. At the end of each chapter, there is a case study written by a leading practitioner currently working in the humanitarian field. Supply Chain Management for Humanitarians fills a much needed gap in the market and is essential reading for humanitarians worldwide.
Author : Nas?r, Süphan
Publisher : IGI Global
ISBN 13 : 1466682329
Total Pages : 340 pages
Book Rating : 4.4/5 (666 download)
Download or read book Customer Relationship Management Strategies in the Digital Era written by Nas?r, Süphan and published by IGI Global. This book was released on 2015-03-31 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today’s global economy, social media and technological advances have changed the way businesses interact with their clientele. With new forms of communication and IT practices, companies seek innovative practices for maintaining their consumer loyalty. Customer Relationship Management Strategies in the Digital Era blends the literature from the fields of marketing and information technology in an effort to examine the effect that technological advances have on the interaction between companies and their customers Through chapters and case studies, this publication discusses the importance of achieving competitive advantage through implementing relationship marketing practices and becoming consumer-centric. This publication is an essential reference source for researchers, professionals, managers, and upper level students interested in understanding customer loyalty in a technology-focused society.
Author : Soren Hougaard
Publisher : Springer Science & Business Media
ISBN 13 : 3540248137
Total Pages : 366 pages
Book Rating : 4.5/5 (42 download)
Download or read book Strategic Relationship Marketing written by Soren Hougaard and published by Springer Science & Business Media. This book was released on 2013-11-01 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: There is more and more evidence that shows economic effectiveness and quality in customer relations must be viewed as a separate strategic issue in marketing. This book encompasses strategical as well as operational points of view and gives a complete overview of strategic relationship marketing and the theoretical rationals and paradigms. The authors introduce the concept of relationship networks and discuss how to deal with the influence of relationship. Relationship marketing is dealt with as a real marketing discipline integrating economics, institutional factors, behavioral aspects and strategy.
Author : Mary Conway Dato-on
Publisher : Springer
ISBN 13 : 3319108735
Total Pages : 564 pages
Book Rating : 4.3/5 (191 download)
Download or read book The Sustainable Global Marketplace written by Mary Conway Dato-on and published by Springer. This book was released on 2014-10-27 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: Founded in 1971, the Academy of Marketing Science is an international organization dedicated to promoting timely explorations of phenomena related to the science of marketing in theory, research, and practice. Among its services to members and the community at large, the Academy offers conferences, congresses and symposia that attract delegates from around the world. Presentations from these events are published in this Proceedings series, which offers a comprehensive archive of volumes reflecting the evolution of the field. Volumes deliver cutting-edge research and insights, complimenting the Academy’s flagship journals, the Journal of the Academy of Marketing Science (JAMS) and AMS Review. Volumes are edited by leading scholars and practitioners across a wide range of subject areas in marketing science. This volume includes the full proceedings from the 2011 Academy of Marketing Science (AMS) Annual Conference held in Coral Gables, Florida, entitled The Sustainable Global Marketplace.
Author : Ester Barinaga Martín
Publisher : Policy Press
ISBN 13 : 152922537X
Total Pages : 292 pages
Book Rating : 4.5/5 (292 download)
Download or read book Remaking Money for a Sustainable Future written by Ester Barinaga Martín and published by Policy Press. This book was released on 2024-04-30 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engaging imaginatively with the future of money, this book examines the real-life efforts of grassroots movements and activists from across the world who are reclaiming power by designing, organising and implementing complementary currencies. It will be of interest to all who are interested in constructing a more sustainable and just world.
