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Author : Hedy Gruenebaum Abromovitz
Publisher : SPC Press, Incorporated
ISBN 13 :
Total Pages : 258 pages
Book Rating : 4.3/5 ( download)
Download or read book Bringing TQM on the QT to Your Organization written by Hedy Gruenebaum Abromovitz and published by SPC Press, Incorporated. This book was released on 1993 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Les Abromovitz
Publisher : CRC Press
ISBN 13 : 9781574441505
Total Pages : 230 pages
Book Rating : 4.4/5 (415 download)
Download or read book Insuring QualityHow to Improve Quality, Compliance, Customer Service, and Ethics in the Insurance Industry written by Les Abromovitz and published by CRC Press. This book was released on 1997-10-27 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: How can insurance providers boost their image and increase business? Hedy and Les Abromovitz's Insuring Quality takes a hard look at the insurance industry and suggests innovative new ways of improving customer satisfaction, turbo-charging sales and polishing the tarnished image of the industry. The insurance industry has an image problem. From Woody Allen movies to greeting cards, insurance agents are ridiculed as boring, overbearing pests out to make a quick buck at someone's expense. Recent criminal investigations into some of the nation's largest insurance providers have only made the situation worse. And that's bad news for insurance professionals - for more than any other business, the insurance industry is built on trust. This book was written by insurance professionals for insurance professionals - so every example in the book is based on a real-life situation. There's no ivory tower philosophizing or impenetrable jargon; just practical advice from two veterans who have examined the true relationship between quality, ethics, and customer service. As the authors say, "Insuring Quality will help your organization solve real-life problems. It's for the people in the trenches..."
Author : Marc H. Muchnick
Publisher : CRC Press
ISBN 13 : 1000674487
Total Pages : 156 pages
Book Rating : 4.0/5 (6 download)
Download or read book Naked Management written by Marc H. Muchnick and published by CRC Press. This book was released on 2021-02-27 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: With highly negative stereotypes circulating about "X'ers," all managers have a clear and justifiable prerogative for reading Naked Management if they want to successfully navigate through what has been dubbed the "X-Crisis." Learn how to overcome worker apathy and management resentment. Naked Management is the first book to provide honest, practical guidelines for managers who need to deal with motivating the "X-Generation" and creating a positive impact on morale and productivity while putting a halt to turnover. Learn the critical tools both managers and younger employees need to put to use in order to create and maintain a successful workplace environment. Through a wide variety of exercises, management and employees alike have opportunities to explore feelings, evaluate performance and management techniques, define personal identity, and complete checklists on such topics as responsibility and management values. Let actual case examples demonstrate how the NAKED model impacts the work life of managers and X'ers in such organizations as PepsiCo, Ritz-Carlton hotels, NationsBank, Kinko's, Tulane University, Jiffy Lube, and United Airlines.
Author :
Publisher :
ISBN 13 :
Total Pages : 2266 pages
Book Rating : 4.F/5 ( download)
Download or read book The Cumulative Book Index written by and published by . This book was released on 1995 with total page 2266 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : David Dee
Publisher :
ISBN 13 :
Total Pages : 292 pages
Book Rating : 4.3/5 ( download)
Download or read book Quality Depends on You written by David Dee and published by . This book was released on 1996 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: For some employees, "quality" is little more than a management buzzword that has little or no relevance to the work they do. But this hands-on, "how-to" guide to building quality awareness, a positive attitude, and skills not only defines quality in terms everyone can understand. It also offers hundreds of specific tips and techniques to help your employees appreciate and act on their vital role in producing top-quality work. Topics include benchmarking ... ethics ... serving internal and external customers ... boosting productivity ... strengthening communication ... working in teams ... the ever-increasing role of technology, and much more. Special items, such as Quick Tips, case studies, insightful anecdotes, motivational quotes, and personal productivity quizzes, help to reinforce your commitment to quality on the job.
Author :
Publisher :
ISBN 13 :
Total Pages : 2264 pages
Book Rating : 4.3/5 (91 download)
Download or read book Cumulative Book Index written by and published by . This book was released on 1995 with total page 2264 pages. Available in PDF, EPUB and Kindle. Book excerpt: A world list of books in the English language.
Author : Les Abromovitz
Publisher : Great Quotations
ISBN 13 : 9781562451844
Total Pages : 172 pages
Book Rating : 4.4/5 (518 download)
Download or read book Don't Deliberate... Litigate! written by Les Abromovitz and published by Great Quotations. This book was released on 1995-03 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Canadian Dental Association
Publisher :
ISBN 13 :
Total Pages : 1116 pages
Book Rating : 4.:/5 ( download)
Download or read book Journal of the Canadian Dental Association written by Canadian Dental Association and published by . This book was released on 1994 with total page 1116 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Robert W. Lucas
Publisher : McGraw-Hill/Irwin
ISBN 13 : 9780078226335
Total Pages : 548 pages
Book Rating : 4.2/5 (263 download)
Download or read book Customer Service written by Robert W. Lucas and published by McGraw-Hill/Irwin. This book was released on 2002 with total page 548 pages. Available in PDF, EPUB and Kindle. Book excerpt: This revision of Customer Service: Skills & Concepts for Success features how-to topics for the customer service professional. It covers the concepts and skills needed for success in business careers, including listening techniques, verbal and nonverbal communication, and use of technology. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress.
Author : Engineering & Management Press
Publisher :
ISBN 13 : 9780898061390
Total Pages : 382 pages
Book Rating : 4.0/5 (613 download)
Download or read book IIE Integrated Systems Conference and Society for Integrated Manufacturing Conference - Atlanta, 1994 written by Engineering & Management Press and published by . This book was released on 1994-12 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : David Dee
Publisher :
ISBN 13 : 9780850132342
Total Pages : 196 pages
Book Rating : 4.1/5 (323 download)
Download or read book First Team written by David Dee and published by . This book was released on 1995 with total page 196 pages. Available in PDF, EPUB and Kindle. Book excerpt: You've got a team, an assignment, and a timetable. Now what? "First Team" shows you how to lay the groundwork that will let your new team tackle its assignments with verve and imagination. Includes Quick Tips, anecdotes, and quizzes.
Author : Mehran Nejati
Publisher : Universal-Publishers
ISBN 13 : 161233265X
Total Pages : 412 pages
Book Rating : 4.6/5 (123 download)
Download or read book Frontiers of Business, Management and Economics written by Mehran Nejati and published by Universal-Publishers. This book was released on 2013-06-05 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited book is a compilation of research studies conducted in the areas of business, management and economics. These cutting-edge articles will be of interest to researchers, academics, and business managers.
Author :
Publisher :
ISBN 13 :
Total Pages : 724 pages
Book Rating : 4.:/5 ( download)
Download or read book Training written by and published by . This book was released on 1994 with total page 724 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 3054 pages
Book Rating : 4.F/5 ( download)
Download or read book Subject Guide to Books in Print written by and published by . This book was released on 2001 with total page 3054 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :
Publisher :
ISBN 13 :
Total Pages : 696 pages
Book Rating : 4.3/5 (555 download)
Download or read book Quality Progress written by and published by . This book was released on 1993 with total page 696 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Shahryar Sorooshian
Publisher : Lulu.com
ISBN 13 : 1304920917
Total Pages : 259 pages
Book Rating : 4.3/5 (49 download)
Download or read book Technology & Management written by Shahryar Sorooshian and published by Lulu.com. This book was released on 2014-03-08 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited book is compilation of studies conducted in the areas of technology and management. Contributors of this edited book articles are scholars from University Putra Malaysia, Taylors' University, INTI International College Subang, and University Malaysia Pahang. These cutting-edge articles will be of interest to researchers, and academics.
Author :
Publisher :
ISBN 13 :
Total Pages : 974 pages
Book Rating : 4.3/5 (91 download)
Download or read book Recording for the Blind & Dyslexic, ... Catalog of Books written by and published by . This book was released on 1996 with total page 974 pages. Available in PDF, EPUB and Kindle. Book excerpt:
