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Bpo Im Hrm
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Book Synopsis Human Resources Business Process Outsourcing by : Edward E. Lawler, III
Download or read book Human Resources Business Process Outsourcing written by Edward E. Lawler, III and published by John Wiley & Sons. This book was released on 2004-07-29 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Human Resources Business Process Outsourcing, Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz (the foremost experts in the human resource field) and James C. Madden V (the CEO of the top HR outsourcing firm), clearly show how outsourcing offers an effective, low-cost alternative to traditional administration and provides HR managers with new opportunities to contribute directly to their companies' overall strategy and business performance. Step by step, the authors explore how the HR function in corporations is structured and include a template for analyzing a HR department’s value, value added, and cost-to-serve. In this important resource, the authors explain new approaches organizations can take to improve HR administration and demonstrate how HR functions can be best organized.
Book Synopsis Business Process Outsourcing by : VINOD V. SOPLE
Download or read book Business Process Outsourcing written by VINOD V. SOPLE and published by PHI Learning Pvt. Ltd.. This book was released on 2009-05-25 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a comprehensive presentation of the fundamental concepts of business process outsourcing (BPO) and its applications in the Indian industrial context. It offers a strategic framework for BPO management, which is crucial for creating competitive advantage for a business enterprise. The book is designed for MBA and PGDM students as well as students in BPO training schools and executives in BPO sector. The text, organized into sixteen chapters, contains a wealth of useful and practical information on the following facets of the BPO industry : Strategic, tactical, control and operational aspects of BPO administration BPO business models Regulatory and legal framework of the BPO industry Terms, conditions, responsibilities and obligations involved in the BPO contract and service level agreement Service issues regarding supplier selection and process quality Criteria for performance evaluation of service providers Challenges involving upward shift in service value chain as well as human resource management Chapter-end review questions help in easy comprehension of the underlying principles. The appendices contain important additional information about the BPO industry.
Download or read book BPO im HRM written by Bernhard Renner and published by . This book was released on 2010 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Out of Site written by Karen V. Beaman and published by Rector-Duncan. This book was released on 2004 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Next Available Operator by : Mohan Thite
Download or read book The Next Available Operator written by Mohan Thite and published by SAGE Publications Pvt. Limited. This book was released on 2009-02-09 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discusses managing people in the Indian call centre/BPO sector. It features empirical research and conceptual advances, presented by well-known academics and researchers from around the world and captures the voices of key stakeholders. Mohan Thite and Bob Russell, both Griffith University, Brisbane, Australia.
Book Synopsis Human Capital in the Indian IT / BPO Industry by : V. Pereira
Download or read book Human Capital in the Indian IT / BPO Industry written by V. Pereira and published by Springer. This book was released on 2015-05-21 with total page 294 pages. Available in PDF, EPUB and Kindle. Book excerpt: Human Capital in the Indian IT / BPO Industry analyses human capital management in the Indian information technology (IT) and business process outsourcing (BPO) industry, which has created a new paradigm for organising global talent engaged in designing and delivering IT and BPO services.
Book Synopsis Human Resource Management and the Global Financial Crisis by : Ashish Malik
Download or read book Human Resource Management and the Global Financial Crisis written by Ashish Malik and published by Routledge. This book was released on 2017-07-06 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book analyses managerial responses and people management strategies and processes adopted to deal with the challenges imposed by the Global Financial Crisis (GFC). It examines how key actors in the system exercised strategic choices in a given strategic environment, as well as how they responded and developed strategies in this globally integrated industry, in an emerging market context. The book focuses on the nature of strategic choices available to firms in the Indian information technology (IT) and knowledge and business process outsourcing (K and BPO) industry. It looks at how these Indian firms in the IT industry exercise their strategic choices to deal with their routine business and how these routines were changed through learning and investment in certain HR and management practices in times of crisis. Additional insights from other national and industry contexts are also provided for wider coverage of how the GFC-affected organisations frame their responses to deal with it. The book examines the changes in the human resource processes and how organisations adjust their operant business models to deal with the pressures brought about by the crisis.
Book Synopsis Technology, Outsourcing & Transforming HR by : Graeme Martin
Download or read book Technology, Outsourcing & Transforming HR written by Graeme Martin and published by Routledge. This book was released on 2008-02-22 with total page 477 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the progress made in e-enabling the HR function and the relationship with outsourcing. The editors will review and analyse recent developments in the application of outsourcing and ICT to the HR function and its overall contribution to organizational aims. This text aims to fill the gap in current literature, by providing accessible guidance on how to tackle the e-enablement of the function and on the factors associated with successful outsourcing. There is no single text that adequately deals with this increasingly important problem and which has been recognised by the CIPD as a key area of research for their forward programme. The contributors all have leading-edge knowledge and practical experience and aim to provide practical guidance for organizations and HR professionals.
Book Synopsis Global Business and Management Research: An International Journal Vol.1 No. 2 by : Mehran Nejati
Download or read book Global Business and Management Research: An International Journal Vol.1 No. 2 written by Mehran Nejati and published by Universal-Publishers. This book was released on 2009-07-10 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Journal of Global Business and Management Research (GBMR) strives to comply with highest research standards and scientific/research/practice journals' qualities. Being international and inter-disciplinary in scope, GBMR seeks to provide a platform for debate among diverse academic and practitioner communities who address a broad area of business and management issues across the globe. This issue also contains a 27-page supplementary issue on energy management.
Book Synopsis Business Process Management by : Thomas Hildebrandt
Download or read book Business Process Management written by Thomas Hildebrandt and published by Springer Nature. This book was released on 2019-08-23 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 17th International Conference on Business Process Management, BPM 2019, held in Vienna, Austria, in September 2019. The 23 full and 4 tutorial short papers included in this volume were carefully reviewed and selected from 115 submissions. The papers were organized in topical sections named: foundations; engineering; and management.
Author :Dr. Ajay Tyagi Publisher :Horizon Books ( A Division of Ignited Minds Edutech P Ltd) ISBN 13 :9386369346 Total Pages :201 pages Book Rating :4.3/5 (863 download)
Book Synopsis STRATEGIC MEASUREMENT OF HUMAN RESOURCE MANAGEMENT by : Dr. Ajay Tyagi
Download or read book STRATEGIC MEASUREMENT OF HUMAN RESOURCE MANAGEMENT written by Dr. Ajay Tyagi and published by Horizon Books ( A Division of Ignited Minds Edutech P Ltd). This book was released on 2017-07-01 with total page 201 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is not just one of the many introductions to Human Resource Management that are published, year after year, for use in HRM classes. Authors of those introductions face many challenges, such as the need to produce something that is both theoretically sound and practically valuable, or to find a way to integrate discussions on a variety of topics into one comprehensible teaching tool. The author of this book took up those challenges by, on the one hand, closely following the conventions that HRM scholars all over the world adhere to with regards to the demarcation of subfields within the HRM discipline.
Book Synopsis Human Resource Management by : David G. Collings
Download or read book Human Resource Management written by David G. Collings and published by Routledge. This book was released on 2018-08-15 with total page 455 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite over three decades of debate around the nature of human resource management (HRM), its intellectual boundaries and its application in practice, the field continues to be dogged by a number of theoretical and practical limitations. Written by an international team of respected scholars, this updated textbook adopts a critical perspective to examine the core management function of HRM in all its complexity – including its darker sides. Human Resource Management: A Critical Approach opens with a critique of the very concept of HRM, tracing its development over time, and then systematically analyses the context of HRM, practice of HRM and international perspectives on HRM. New chapters commissioned for this second edition look at HRM and the issues of diversity, migration, global supply chains and economic crisis. This textbook is essential reading for advanced and inquisitive students of HRM, and for HRM professionals looking to deepen their understanding of the complexities of their field.
Book Synopsis The Future of Human Resource Management by : Mike Losey
Download or read book The Future of Human Resource Management written by Mike Losey and published by John Wiley & Sons. This book was released on 2005-05-13 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sixty-three stellar academics, consultants, and practitioners look at the future of human resources The follow-up to the bestselling Tomorrow's HR Management (978-0-471-19714-0), this book presents an international panel of expert contributors who offer their views on the state of HR and what to expect in the future. Topics covered include HR as a decision science, understanding and managing people, creating and adapting organizational culture, the effects of globalization, collaborative ventures, and investing in the next generation. Like its bestselling predecessor before it, The Future of Human Resource Management offers the very best thinking on the future of HR from the most respected leaders in the field.
Download or read book Comprehensive Hrm written by and published by Excel Books India. This book was released on with total page 575 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :Dr. Jnaneshwar Pai Maroor Publisher :Archers & Elevators Publishing House ISBN 13 :9386501341 Total Pages :200 pages Book Rating :4.3/5 (865 download)
Book Synopsis Managing Employee Attrition and Building effective Retention strategies in ITES-BPO Companies by : Dr. Jnaneshwar Pai Maroor
Download or read book Managing Employee Attrition and Building effective Retention strategies in ITES-BPO Companies written by Dr. Jnaneshwar Pai Maroor and published by Archers & Elevators Publishing House. This book was released on with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Human Resource Management: The Key Concepts by : Chris Rowley
Download or read book Human Resource Management: The Key Concepts written by Chris Rowley and published by Routledge. This book was released on 2010-10-04 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: @text:A concise, jargon-free guide that covers the main practices and theories that constitute human resource management (HRM). The entries, defined and discussed by a range of international contributors, are drawn from following areas: Employee resourcing The management of employee rewards Developing employees Maintaining good employee relations Tackling emerging issues in the workplace @text:Fully cross-referenced, with suggestions for further reading throughout, this book is a valuable reference for students and professionals seeking to understanding more about the what, why and how of HRM.
Book Synopsis Smiling Down the Line by : Bob Russell
Download or read book Smiling Down the Line written by Bob Russell and published by University of Toronto Press. This book was released on 2009-01-01 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: Smiling Down the Line theorizes call centre work as info-service employment and looks at the effects of ever-changing technologies on service work, its associated skills, and the ways in which it is managed.
