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Based Contact Center A Complete Guide 2019 Edition
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Book Synopsis The Democratization of Artificial Intelligence by : Andreas Sudmann
Download or read book The Democratization of Artificial Intelligence written by Andreas Sudmann and published by transcript Verlag. This book was released on 2019-10-31 with total page 335 pages. Available in PDF, EPUB and Kindle. Book excerpt: After a long time of neglect, Artificial Intelligence is once again at the center of most of our political, economic, and socio-cultural debates. Recent advances in the field of Artifical Neural Networks have led to a renaissance of dystopian and utopian speculations on an AI-rendered future. Algorithmic technologies are deployed for identifying potential terrorists through vast surveillance networks, for producing sentencing guidelines and recidivism risk profiles in criminal justice systems, for demographic and psychographic targeting of bodies for advertising or propaganda, and more generally for automating the analysis of language, text, and images. Against this background, the aim of this book is to discuss the heterogenous conditions, implications, and effects of modern AI and Internet technologies in terms of their political dimension: What does it mean to critically investigate efforts of net politics in the age of machine learning algorithms?
Book Synopsis Contact Center Management on Fast Forward by : Brad Cleveland
Download or read book Contact Center Management on Fast Forward written by Brad Cleveland and published by . This book was released on 2019-09-15 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book Service Science written by John Maleyeff and published by Routledge. This book was released on 2020-08-03 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: To remain relevant in today’s world, practitioners should presume that they have two jobs: first, to do their work effectively so that they provide value to the organization; second, to improve how the work is done so that their organization remains competitive. This book offers clear guidance to excel at this ubiquitous second job. Informed by an appreciation that most personnel that work in any firm, even firms that are manufacturing-oriented, routinely provide services as a key element of their jobs, this book explains how to provide and improve internal customer service, regardless of industry or role. It illustrates the common features, or service process "DNA," while providing a diverse set of examples to enhance understanding. Written by a pioneer in the development of principles and methodologies that address services in a structured and distinctive manner, this book stresses that service processes are distinctly different from manufacturing processes. Rigorous and practical, this book will appeal to students and professionals alike, in business, hospitality, industrial management, public health, and other fields. Online resources include Excel files that act as templates to help with quantitative analysis routines.
Book Synopsis Comprehensive Guide to SBI Bank PO Preliminary & Main Exam with 5 Online Tests (9th Edition) by : Disha Experts
Download or read book Comprehensive Guide to SBI Bank PO Preliminary & Main Exam with 5 Online Tests (9th Edition) written by Disha Experts and published by Disha Publications. This book was released on 2020-02-04 with total page 893 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book School Nursing written by Janice Selekman and published by F.A. Davis. This book was released on 2019-07-01 with total page 1009 pages. Available in PDF, EPUB and Kindle. Book excerpt: Produced in cooperation with the National Association of School Nurses, this text includes comprehensive coverage of the multiple facets of school nursing—from the foundations of practice and the roles and functions of a school nurse through episodic and chronic illness and behavioral issues, to legal issues and leading and managing within school settings. Written and edited by school nurses and pediatric experts, it features real-world-tested, best practices based on evidence and experience. There’s content here that you won’t find in other books, such as health assessments, individualized health plan development, mental health conditions including adolescent depression, contemporary legal issues, and current policy statements essential to school nursing.
Book Synopsis Comprehensive Guide to the Insolvency Professional Examination by : Rajeev Babel
Download or read book Comprehensive Guide to the Insolvency Professional Examination written by Rajeev Babel and published by Bloomsbury Publishing. This book was released on 2021-05-30 with total page 2000 pages. Available in PDF, EPUB and Kindle. Book excerpt: Highlights ? More than 5300 MCQs with Answers and Reference. ? Contains upto date laws on Insolvency & Bankruptcy Code, 2016, its Rules and Regulations and Circulars. ? Completely revamped to include MCQs and legislation as per the latest syllabus of IBBI w.e.f. 1st January 2021. ? Covers cases decided by the Supreme Court, High Courts, NCLAT and NCLT covering facts of the case, issue involved and decision given by courts, as per the syllabus. ? Contains separate chapters with case analysis of CIRP/ Individual Insolvency Resolution. Complete coverage of syllabus as notified w.e.f. 1st January 2021 with more than 5300 MCQs (updated upto 31st December, 2020) ? The Insolvency and Bankruptcy Code, 2016, Its Rules, Regulations and Circulars issued under the Code till 31st December, 2020) ? Relevant Chapter of The Companies Act, 2013 ? The Indian Partnership Act, 1932 ? The Limited Liability Partnership Act, 2008 ? The Indian Contract Act, 1872 ? The Negotiable Instruments Act, 1881 ? The Sale of Goods Act, 1930 ? The Transfer of Property Act, 1882 ? The Code of Civil Procedure, 1908 ? The Limitation Act, 1963 ? The Prevention of Corruption Act, 1988 ? The Prevention of Money Laundering Act, 2002 ? The Recovery of Debts and Bankruptcy Act, 1993 ? The Arbitration and Conciliation Act, 1996 ? The Securitisation and Reconstruction of Financial Assets and Enforcement of Security Interests Act, 2002 ? The Micro, Small and Medium Enterprises Development Act, 2006 ? The Real Estate (Regulation and Development) Act, 2016 ? Securities and Contracts Regulation Act, 1956 ? Relevant SEBI Regulations: - SEBI (ICDR) Regulations, 2009 - SEBI (ICDR) Regulations, 2018 - SEBI (Delisting of Equity Shares) Regulations, 2009 - SEBI (SAST) Regulations, 2011 - SEBI (LODR) Regulations, 2015 ? Finance and Accounts (Corporate Finance; Financial Analysis; Liquidity Management; Tax Planning and GST) ? General Awareness - Constitution of India (Right to Constitutional Remedies; provisions of Union Judiciary; provisions of High Courts in the States) - Rights of Workmen under Labour Laws (The Code of Social Security, 2020, The Code of Wages, 2019, The Industrial Relations Code, 2020, The Occupational Safety, Health and Working Conditions Code, 2020 - Economy - Financial Markets - Basic concepts of Valuation - Forensic Audit ? Important decisions of Supreme Court and High Courts, Decisions of NCLAT and NCLT relating to Insolvency ? Case Analysis of CIRP & Liquidation / Individual Insolvency Resolution / Business and Professional Ethics ? MCQs based on Various decisions of Courts ? Model Question Papers
Book Synopsis The Complete Guide to SCION by : Laurent Chuat
Download or read book The Complete Guide to SCION written by Laurent Chuat and published by Springer Nature. This book was released on 2022-05-16 with total page 653 pages. Available in PDF, EPUB and Kindle. Book excerpt: When the SCION project started in 2009, the goal was to create an architecture offering high availability and security for basic point-to-point communication. In the five years since the publication of SCION: A Secure Internet Architecture, this next-generation Internet architecture has evolved in terms of both design and deployment. On the one hand, there has been development of exciting new concepts and systems, including a new global time-synchronization system, an inter-domain approach for bandwidth reservations called COLIBRI, and Green Networking, which allows combating global climate change on three fronts. On the other hand, SCION is now also in production use by the Swiss financial ecosystem, and enables participants such as the Swiss National Bank, the Swiss provider of clearing services (SIX), and all Swiss financial institutes to communicate securely and reliably with each other via the Secure Swiss Finance Network. This unique guidebook provides an updated description of SCION's main components, covering new research topics and the most recent deployments. In particular, it presents in-depth discussion of formal verification efforts. Importantly, it offers a comprehensive, thorough description of the current SCION system: Describes the principles that guided SCION's design as a secure and robust Internet architecture Provides a comprehensive description of the next evolution in the way data finds its way through the Internet Explains how SCION can contribute to reducing carbon emissions, by introducing SCION Green Networking Demonstrates how SCION not only functions in academic settings but also works in production deployments Discusses additional use cases for driving SCION's adoption Presents the approaches for formal verification of protocols and code Illustrated with many colorful figures, pictures, and diagrams, allowing easy access to the concepts and use cases Assembled by a team with extensive experience in the fields of computer networks and security, this text/reference is suitable for researchers, practitioners, and graduate students interested in network security. Also, readers with limited background in computer networking but with a desire to know more about SCION will benefit from an overview of relevant chapters in the beginning of the book.
Author :American College of Sports Medicine Publisher :Lippincott Williams & Wilkins ISBN 13 :1609136055 Total Pages :480 pages Book Rating :4.6/5 (91 download)
Book Synopsis ACSM's Guidelines for Exercise Testing and Prescription by : American College of Sports Medicine
Download or read book ACSM's Guidelines for Exercise Testing and Prescription written by American College of Sports Medicine and published by Lippincott Williams & Wilkins. This book was released on 2014 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: The flagship title of the certification suite from the American College of Sports Medicine, ACSM's Guidelines for Exercise Testing and Prescription is a handbook that delivers scientifically based standards on exercise testing and prescription to the certification candidate, the professional, and the student. The 9th edition focuses on evidence-based recommendations that reflect the latest research and clinical information. This manual is an essential resource for any health/fitness and clinical exercise professional, physician, nurse, physician assistant, physical and occupational therapist, dietician, and health care administrator. This manual give succinct summaries of recommended procedures for exercise testing and exercise prescription in healthy and diseased patients.
Download or read book The Directory of Directories written by and published by . This book was released on 1983 with total page 1032 pages. Available in PDF, EPUB and Kindle. Book excerpt: An annotated guide to business and industrial directories, professional and scientific rosters, and other lists and guides of all kinds.
Book Synopsis Prescription for Nutritional Healing, Sixth Edition by : Phyllis A. Balch CNC
Download or read book Prescription for Nutritional Healing, Sixth Edition written by Phyllis A. Balch CNC and published by Penguin. This book was released on 2023-03-28 with total page 993 pages. Available in PDF, EPUB and Kindle. Book excerpt: The nation’s #1 bestselling guide to natural remedies, totally revised and updated. This fully revised edition includes both time-honored, proven strategies and the latest science to arm you with the best natural therapies for your health. In this volume—a reference work of unparalleled authority—the updated material includes: natural ways to lessen the severity of Alzheimer’s symptoms cutting-edge information about COVID-19 and other viral infections as well as practical ways to help your body cope with acute and long-term symptoms nutritional information on menopause and breast and prostate cancers science about chronic fatigue syndrome (CFS) and fibromyalgia (FMS) and how you can gain more control over your symptoms Prescription for Nutritional Healing, Sixth Edition, is the source for accessible, evidence-based information that serves as a guide for using natural nutritional remedies to achieve and maintain wellness.
Book Synopsis A Comprehensive Guide to Hidradenitis Suppurativa - EBook by : Vivian Y. Shi
Download or read book A Comprehensive Guide to Hidradenitis Suppurativa - EBook written by Vivian Y. Shi and published by Elsevier Health Sciences. This book was released on 2021-10-20 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: Despite being a relatively straightforward clinical diagnosis, recognition of hidradenitis suppurativa (HS) is highly variable, and clinical management is challenging and complex. Written by the world's leading experts in HS, A Comprehensive Guide to Hidradenitis Suppurativa brings together up-to-date scientific evidence on the diagnosis, patho-mechanisms, comorbidities, and multi-faceted medical and surgical interventions for this debilitating condition—in one convenient reference. - Covers every aspect of this complex skin disorder: etiology, pathophysiology, epidemiology, medical, alternative therapies, a range of surgical options, laser treatments, and comorbidities. - Discusses specific patient populations such as children, women of childbearing potential, and pregnant and breastfeeding women. Because HS has higher prevalence in people of skin of color, this patient population is well-documented in the text. - Offers insights into multi-disciplinary care, patient support and education, patients at risk for rapid disease progression, and clinical and translational research. - Features procedural videos covering laser therapies, de-roofing procedures, excisions and closure techniques, cryoinsufflation techniques, and special wound care material selection and techniques. - Includes recent FDA-approved drugs as well as those drugs and therapies that show future promise. - Identifies evidence gaps that provide a springboard to the future innovations in HS care to come. - Edited and authored by global experts who have co-authored 2019 U.S. and Canadian guidelines on hidradenitis suppurativa.
Download or read book Books in Print written by and published by . This book was released on 1994 with total page 2132 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Comprehensive Healthcare Simulation: Implementing Best Practices in Standardized Patient Methodology by : Gayle Gliva-McConvey
Download or read book Comprehensive Healthcare Simulation: Implementing Best Practices in Standardized Patient Methodology written by Gayle Gliva-McConvey and published by Springer Nature. This book was released on 2020-10-15 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings to life best practices of Human Simulation; maximizing the Standardized Patient (SP) methodology that has played a major role in health professions learning and assessment since the 1960s. Each chapter reflects the Association of SP Educators Standards of Best Practices (SOBPs) and provides guidance for implementation. Multiple insights are offered through embedded interviews with international experts to provide examples illustrating successful strategies. The Human Simulation Continuum Model, a practical and theoretical framework, is introduced to guide educators in decision-making processes associated with the full range of human simulation. The Continuum Model spans improvisations, structured role-play, embedded participants, and simulated-standardized patients. This book also provides the full “how-to” for SP methodology covering topics including; case/scenario development, creating training material, training techniques for case portrayal, training communication and feedback skills, GTA/MUTA/PTA training, SP program administration and professional development for SP Educators. A pragmatic, user-friendly addition to the Comprehensive Healthcare Simulation series, Implementing Best Practices in Standardized Patient Methodology is the first book framed by the ASPE SOBPs, embracing best practices in human simulation and marshaling the vast expertise of a myriad of SP Educators.
Book Synopsis Housing Policy in the United States by : Alex F. Schwartz
Download or read book Housing Policy in the United States written by Alex F. Schwartz and published by Routledge. This book was released on 2021-04-28 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fourth edition of Housing Policy in the United States refreshes its classic, foundational coverage of the field with new data, analysis, and comparative focus. This landmark volume offers a broad overview that synthesizes a wide range of material to highlight the significant problems, concepts, programs and debates that all defi ne the aims, challenges, and milestones within and involving housing policy. Expanded discussion in this edition centers on state and local activity to produce and preserve affordable housing, the impact and the implications of reduced fi nancial incentives for homeowners. Other features of this new edition include: • Analysis of the impact of the Tax Cuts and Jobs Act of 2017 on housing- related tax expenditures; • Review of the state of fair housing programs in the wake of the Trump Administration’s rollback of several key programs and policies; • Cross- examination of U.S. housing policy and conditions in an international context. Featuring the latest available data on housing patterns and conditions, this is an excellent companion for graduate and advanced undergraduate courses in urban studies, urban planning, sociology and social policy, and housing policy.
Book Synopsis Bennett & Brachman's Hospital Infections by : William R Jarvis
Download or read book Bennett & Brachman's Hospital Infections written by William R Jarvis and published by Lippincott Williams & Wilkins. This book was released on 2022-10-21 with total page 2020 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by the world’s foremost leaders in the field of nosocomial infections, Bennett & Brachman’s Hospital Infections, 7th Edition, is a must-have text for preventing Hospital-Acquired Infections (HAIs) in all inpatient and outpatient healthcare settings. This comprehensive volume provides up-to-date, authoritative coverage on all aspects of this vital topic, with editor Dr. William R. Jarvis leading a team of notable contributors from the U.S. Centers for Disease Control and Prevention, as well as additional authors who provide an international perspective on HAIs. The newly revised and expanded seventh edition continues to be an invaluable resource for anyone working in infection prevention and control, quality assurance or risk management in healthcare settings.
Book Synopsis Venezuela by : Cynthia Kennedy Henzel
Download or read book Venezuela written by Cynthia Kennedy Henzel and published by ABDO. This book was released on 2022-12-15 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title highlights major destinations within Venezuela and the people who shape the nation's culture. Readers will learn about the geography, wildlife, history, people, and economy of Venezuela, gaining an understanding of what life looks like in the country today. Features include a glossary, a map, references, websites, source notes, and an index. Aligned to Common Core Standards and correlated to state standards. Essential Library is an imprint of Abdo Publishing, a division of ABDO.
Book Synopsis Centering Humanism in STEM Education by : Bryan Dewsbury
Download or read book Centering Humanism in STEM Education written by Bryan Dewsbury and published by Frontiers Media SA. This book was released on 2024-09-24 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research demonstrates that STEM disciplines perpetuate a history of exclusion, particularly for students with marginalized identities. This poses problems particularly when science permeates every aspect of contemporary American life. Institutions’ repeated failures to disrupt systemic oppression in STEM has led to a mostly white, cisgender, and male scientific workforce replete with implicit and/or explicit biases. Education holds one pathway to disrupt systemic linkages of STEM oppression from society to the classroom. Maintaining views on science as inherently objective isolates it from the world in which it is performed. STEM education must move beyond the transactional approaches to transformative environments manifesting respect for students’ social and educational capital. We must create a STEM environment in which students with marginalized identities feel respected, listened to, and valued. We must assist students in understanding how their positionality, privilege, and power both historically and currently impacts their meaning making and understanding of STEM.
