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Assertiveness Profile Questionnaire
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Download or read book Customer Care written by Pat Gannon-Leary and published by Elsevier. This book was released on 2010-03-15 with total page 263 pages. Available in PDF, EPUB and Kindle. Book excerpt: Customer Care provides a detailed course suitable for delivery to library staff at all levels. It can be used as a stand-alone reference work for customer care processes and procedures or, alternatively, it can be used by library staff to tailor a customer care course to suit the requirements and training needs of their own staff. - Dual use – reference work and/or training manual - Potential as a text book - Applicable to a wider context than LIS – could be used for a whole HEI institutional approach to customer care or in local authorities/public services
Book Synopsis Multimethod Assessment of Chronic Pain by : Paul Karoly
Download or read book Multimethod Assessment of Chronic Pain written by Paul Karoly and published by Elsevier. This book was released on 2013-09-24 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Multimethod Assessment of Chronic Pain is a guidebook diagnosing chronic pain. The title presents the framework and methods for pain assessment, which serves as the basis for the systematic treatment of chronic pain. The text first covers the multiple contexts of chronic pain, and then proceeds to tackling the biomedical context. Next, the selection talks about the subjective pain experience, along with the measures of psychological status. Chapter 5 discusses the biophysical measurement, while Chapter 6 covers the behavioral observation methods. The text also details clinical pain interview and the selection and integration of pain measures. The book will be of great use to students of therapeutics related degrees. The text will also serve health professionals as a reference.
Book Synopsis Assertiveness in Educational and Pedagogical Strategies for Institutional Competitiveness by : Connie Atristain-Suárez
Download or read book Assertiveness in Educational and Pedagogical Strategies for Institutional Competitiveness written by Connie Atristain-Suárez and published by Springer Nature. This book was released on with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Art of Everyday Assertiveness by : Patrick King
Download or read book The Art of Everyday Assertiveness written by Patrick King and published by Pkcs Media, Incorporated. This book was released on 2019-10-22 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Stand your ground without guilt, fear, or awkward tension. Finally get what you deserve and stop "letting it slide". Who is making your daily choices for you? Is it you? Make sure you possess the everyday assertiveness to get what you want and resist the pressure to reject what you don't want. You've put yourself last your entire life. It's time for that to change. Stop enabling, sacrificing your needs, people pleasing, and being so "agreeable." The Art of Everyday Assertiveness is a guide for the chronically "nice," "overwhelmed," and "accommodating". It is a deep psychological dive into the beliefs that makes us lack assertiveness, and how to systematically combat and replace compulsions with healthy mindsets. This is a book that stands apart from others because of the plethora of real life examples and solutions. If your problem is assertiveness, you'll find the step by step answer in this book - included is an Assertiveness Action Plan unlike any other. Gain respect, set boundaries, and ask for what you really want. Patrick King is an internationally bestselling author and social skills coach. His writing draws of a variety of sources, from research, academic experience, coaching, and real life experience. He's also a recovering people pleaser who knows exactly how it feels to feel unable to speak his mind. How to decisively say NO and reclaim your time and energy Stop putting others first and being taken advantage of. -A wide variety of ways to say no - without tension or awkwardness. -Beating the subconscious beliefs that make you a compliant doormat. -How to set healthy boundaries and protect yourself from others. -How to ask for exactly what you want, when you want it. -The instinct to over-apologize and how to fix it. Stop being a "helpaholic" and start treating yourself better. Assertiveness is the first step to creating the life you want - not the life someone else wants for you, or taking care of someone else's to-do list. You're not responsible for other people's happiness. But you are responsible for yours. What makes you happy? Do that. What makes you unhappy? Avoid that. If other people interfere with this simple credo, assertiveness is what will save the day.
Book Synopsis Meditation by : Deane H. Shapiro (Jr.)
Download or read book Meditation written by Deane H. Shapiro (Jr.) and published by AldineTransaction. This book was released on with total page 756 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many claim that meditation is effective in the treatment of many ailments associated with stress and high blood pressure, and in the management of pain. While there are many popular books on meditation, few embrace the science as well as the art of meditation. In this volume, Shapiro and Walsh fill this need by assembling a complete collection of scholarly articles--Meditation: Classic and Contemporary Perspectives. From an academic rather than a popular vantage, the volume takes the claims and counterclaims about meditation to a deeper analytical level by including studies from clinical psychology and psychiatry, neuroscience, psychophysiology, and biochemistry. Each selection is a contribution to the field, either as a classic of research, or by being methodologically elegant, heuristically interesting, or creative. Original articles cover such topics as the effects of meditation in the treatment of stress, hypertension, and addictions; the comparison of meditation with other self-regulation strategies; the adverse effects of meditation; and meditation-induced altered states of consciousness. Concluding with a major bibliography of related works, Meditation offers the reader a valuable overview of the state and possible future directions of meditation research. Today, in the popular media and elsewhere, debate continues: Is meditation an effective technique for spiritual and physical healing, or is it quackery? Meditation: Classic and Contemporary Perspectives weighs in on this debate by presenting what continues to be the most complete collection of scholarly articles ever amassed on the subject of meditation.
Book Synopsis The ETS Test Collection Catalog by :
Download or read book The ETS Test Collection Catalog written by and published by Greenwood. This book was released on 1986 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: This series catalogues the Educational Test Service (ETS) database of standardized tests. Each volume describes tests used in a specific academic or diagnostic discipline. Every entry includes a full description of the test, its title, author, source and age or grade level.
Book Synopsis Assertiveness by : Robert E. Alberti
Download or read book Assertiveness written by Robert E. Alberti and published by . This book was released on 1977 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book DHEW Publication written by and published by . This book was released on 1978 with total page 332 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Practice of Child Therapy by : Richard J. Morris
Download or read book The Practice of Child Therapy written by Richard J. Morris and published by Routledge. This book was released on 2008 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt: Consistent with previous editions, this book assembles in a single volume summaries of the treatment literature and treatment procedures of the most common childhood behavior disorders facing persons who practice in applied settings--clinics, schools, counseling centers, psychiatric hospitals, and residential treatment centers. Its 16 chapters cover the historical context of child and adolescent therapy; obsessive compulsive disorders; childhood depression; childhood fears, phobias and related anxieties; attention-deficit hyperactivity disorder; academic problems; conduct disorder; somatic disorders; autism spectrum disorder; intellectual disabilities; children medically at risk; sexual and other abuse of children; child and adolescent psychopharmacotherapy; prevention; and child therapy and the law. Key features include: Treatment Orientation--Although some chapters include a discussion of theoretical issues, the primary emphasis is on intervention techniques and strategies for changing various behavior and learning problems. Case examples are often used to illustrate treatment procedures. Empirical Orientation--While most authors have adopted a broad-based behavioral or cognitive-behavioral orientation, they were encouraged to review the entire treatment literature and to construct their presentations on the basis of empirically supported treatment techniques and procedures. Psychopharmacotherapy Chapter--The chapter on child and adolescent psychopharmacotherapy focuses on psychopharmacological interventions rather than on which drugs should be prescribed for specific behavior or learning problems. Author Expertise--Each chapter is written by experts who are well qualified to discuss treatment practices for the specific topic under discussion. This book is intended for individuals who have entered or plan to enter the mental health profession or such related professions as counseling, special education, nursing and rehabilitation. It is especially useful for individuals taking child and adolescent therapy and intervention courses and practicum courses. Finally, it is suitable for persons who work in applied settings including clinics, schools, counseling centers, psychiatric hospitals, and residential treatment centers.
Book Synopsis Psychological Assessment in the Workplace by : Mark Cook
Download or read book Psychological Assessment in the Workplace written by Mark Cook and published by John Wiley & Sons. This book was released on 2005-06-24 with total page 368 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers the assessment of people within the workplace. Written in jargon free language, it offers a guide to psychological assessment that can be used by managers in their everyday work. Each chapter will specifically cover an assessment practice and then explore the issues surrounding it, following this discussion with a case study. Ideas for test selection, guidance on assessment centre practice and illustrations of successfully worked exercises are also included.
Book Synopsis Feedback to Managers: A Guide to Reviewing and Selecting Multirater Instruments for Leadership Development 4th Edition by : Jean Brittain Leslie
Download or read book Feedback to Managers: A Guide to Reviewing and Selecting Multirater Instruments for Leadership Development 4th Edition written by Jean Brittain Leslie and published by Center for Creative Leadership. This book was released on 2013-08-19 with total page 632 pages. Available in PDF, EPUB and Kindle. Book excerpt: Feedback is a rare commodity in day-to-day organizational life, but it is a key to ongoing effectiveness.One popular vehicle for getting feedback from one's boss, peers, subordinates, and customers is the multiple-perspective or 360-degree-feedback instrument. Whether part of a management-development course or used alone, this kind of instrument can enhance self-awareness by highlighting a leader's strengths and areas in need of further development.Selecting the right instrument from among the dozens that are available can be difficult, however.This new edition of Feedback to Managers, the fourth, updates and expands the popular 1998 edition.It guides the selection process with an in-depth analysis of 32 publicly available instruments that relate self-view to the views of others on multiple management or leadership domains. Each of the instrument reports includes descriptive information, a look at the research behind the instrument, and descriptions of support materials.
Book Synopsis The Skills That Matter by : Patricia M. Noonan
Download or read book The Skills That Matter written by Patricia M. Noonan and published by Corwin Press. This book was released on 2017-07-20 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Skills That Matter aims to prepare middle and high school teachers to increase students’ intrapersonal and interpersonal competencies school-wide. This eight-chapter book presents competency-specific information and tools teachers can use to support middle and high school students’ development of six key intrapersonal and interpersonal competencies. Competencies covered in this book include self-regulation, goal-setting, self-efficacy, assertiveness, conflict management and networking.
Book Synopsis The Probation and Parole Treatment Planner, with DSM 5 Updates by : David J. Berghuis
Download or read book The Probation and Parole Treatment Planner, with DSM 5 Updates written by David J. Berghuis and published by John Wiley & Sons. This book was released on 2015-09-10 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timesaving resource features: Treatment plan components for 30 behaviorally based presenting problems Over 1,000 prewritten treatment goals, objectives, and interventions—plus space to record your own treatment plan options A step-by-step guide to writing treatment plans that meet the requirements of most insurance companies and third-party payors The Probation and Parole Treatment Planner provides all the elements necessary to quickly and easily develop formal treatment plans that satisfy the demands of HMOs, managed care companies, third-party payors, and state and federal review agencies. Saves you hours of time-consuming paperwork, yet offers the freedom to develop customized treatment plans for clients on parole or probation Organized around 30 main presenting problems, from probation/parole noncompliance and vocational deficits to violent aggressive behavior and childhood trauma, abuse, and neglect Over 1,000 well-crafted, clear statements describe the behavioral manifestations of each relational problem, long-term goals, short-term objectives, and clinically tested treatment options Easy-to-use reference format helps locate treatment plan components by behavioral problem or DSM-5TM diagnosis Includes a sample treatment plan that conforms to the requirements of most third-party payors and accrediting agencies (including HCFA, TJC, and NCQA)
Book Synopsis The Assertiveness Guide for Women by : Julie de Azevedo Hanks
Download or read book The Assertiveness Guide for Women written by Julie de Azevedo Hanks and published by New Harbinger Publications. This book was released on 2016-08-01 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: Isn’t it time you took a stand? Many women struggle with assertiveness, but if you’re prone to anxiety and avoidance, it is especially difficult. Grounded in attachment theory, this essential guide will help you identify your thoughts and feelings, balance your emotions, communicate your needs, and set healthy boundaries to improve your life. When you’re assertive, you’re able to communicate your needs and wishes clearly while respecting yourself and anyone else involved in the interaction. But when you aren’t assertive, you may stop yourself from saying anything when your needs aren’t being met, or end up lashing out in hostile or hurtful ways. People with different attachment styles struggle with being assertive for different reasons, and even women with a secure attachment style may have difficulty expressing emotion when faced with challenging circumstances. Using strategies based in mindfulness, cognitive behavioral therapy (CBT), and dialectical behavior therapy (DBT), The Assertiveness Guide for Women can help you understand the attachment styles that keep you from asserting yourself. You’ll learn about the three communication stances—from the passive Doormat to the aggressive (or passive-aggressive) Sword to the assertive Lantern—and find practical examples that show you how to apply your new communication and emotional awareness skills in your own life. Rather than being caught in a cycle of rumination and regret when you’re unable to express yourself or even acknowledge your own needs, you’ll be ready to assert yourself and get what you want. Whether you’re anxious and overwhelmed by the intensity of your emotions, avoidant and struggle to identify your emotions, or otherwise have difficulty expressing yourself, this book will help you become more aware of your own thoughts and feelings, and empower you to ask for what you need, set boundaries, and speak your truth for a more fulfilling life.
Download or read book Work That Works written by Geil Browning and published by John Wiley & Sons. This book was released on 2017-11-13 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use cognitive diversity to your advantage and transform your organization Work That Works is a guide to building better teams and an exceedingly positive workplace culture. Based on the tools and principles of Emergenetics, this book helps you improve communication, connection, and performance through an enlightening process of self-discovery and sharing. You'll discover the unique combination of strengths you bring to the table, and understand the power of your Thinking and Behavioral Preferences to gain greater clarity and a better understanding of your skills, habits and behavior. As people understand and share their Profiles, the real magic happens—teams can be built synergistically, and team members can collaborate more effectively by "borrowing another person's brain." Cognitive diversity is a given whenever a group of people work together toward a common goal; the critical factor is whether those differences become an obstacle or a catalyst. By bringing each person's "true self" to light, you provide a window through visible elements of diversity and shine a light on their gifts—and it's only then that those gifts can be leveraged to their utmost capacity. Dr. Geil Browning's second book outlines this process of discovery, effective communication, using thoughtful language, addressing challenges and instituting long-term behavioral change. By honoring the Preferences and Attributes of all employees, you lay the groundwork for enhanced performance and engagement. Learn how changing your language changes your thought patterns, and eventually leads to changes in behavior Dig into the real differences between you and your co-workers at the cognitive and behavioral levels Discover the strengths each person brings to the table, and synergize those strengths to collaborate more effectively Learn how to apply these same principles to social activities and family life to improve all communications and connections Work That Works provides a blueprint for the transformation, and the practical guidance you need to build a better organization.
Book Synopsis Progress in Assertiveness, 1973-1983 by : Douglas H. Ruben
Download or read book Progress in Assertiveness, 1973-1983 written by Douglas H. Ruben and published by Metuchen, N.J. : Scarecrow Press. This book was released on 1985 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: Entries to 1672 books, journal articles, Ph. D. dissertations, and films. Includes some foreign-language references. Introduction gives discussion of assertiveness as part of social and professional mainstream. Entries give bibliographical information, annotation, and descriptors. Index to journal literature cited.
Book Synopsis Handbook of Personality Development by : Dan P. McAdams
Download or read book Handbook of Personality Development written by Dan P. McAdams and published by Guilford Publications. This book was released on 2021-04-02 with total page 640 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together prominent scholars, this authoritative volume considers the development of personality at multiple levels--from the neuroscience of dispositional traits to the cultural shaping of life stories. Illustrated with case studies and concrete examples, the Handbook integrates areas of research that have often remained disparate. It offers a lifespan perspective on the many factors that influence each individual's psychological makeup and examines the interface of personality development with health, psychopathology, relationships, and the family. Contributors provide broad-based, up-to-date reviews of theories, empirical findings, methodological innovations, and emerging trends. See also the authored volume The Art and Science of Personality Development, by Dan P. McAdams.
