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An Emotional Business
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Download or read book Emotional Business written by Ravi Rao and published by iUniverse. This book was released on 2012-06-27 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: If youve ever felt ignored as a customer, humiliated by a teammate, drained by workplace politics, or painfully isolated in a big company, then youve experienced the business effects of emotional disconnection. In todays knowledge-driven and service centered economy, emotional excellence isnt idealism. It is a practical necessity for growth and retaining superior talent. The Industrial Revolution is over, and the Emotional Revolution has now begun. Recognizing that emotion is part of the fabric of human biology, the hundred billion neurons in every brain can be emotionally engaged to: Evoke intense customer passion to boost sales Eliminate the financial self-destruction of infighting Excite employees to care for each other to ensure effectiveness Written for anyone from the small business employee to the corporate CEO, this step-by step guidebook contains dozens of practical checklists and examples to immediately create connection with customers and colleagues. If you get the emotions right, you get the business right.
Book Synopsis The Cost of Emotions in the Workplace by : Vali Hawkins Mitchell
Download or read book The Cost of Emotions in the Workplace written by Vali Hawkins Mitchell and published by Rothstein Publishing. This book was released on 2014-06-29 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotional Tornados in Your Workplace Can Be Just as Destructive as the Natural Kind! ¿You will find Dr. Vali¿s book to be both an excellent read and a great catalyst for generating new ideas about how these concepts could be incorporated in your mission statement. If you are open-minded about BCM, I suggest you read this book now and start applying its principles well before the next major incident impacts your organization.¿ ¿ Lyndon Bird FBCI, Technical Director, Business Continuity Institute
Book Synopsis Emotional Intelligence for the Modern Leader by : Christopher D. Connors
Download or read book Emotional Intelligence for the Modern Leader written by Christopher D. Connors and published by Rockridge Press. This book was released on 2021-09-28 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover the secret to business success--leading with emotional intelligence Success requires more than hard work and good ideas: you need to be able to understand, inspire, and motivate those around you. Emotional Intelligence for the Modern Leader helps you hone your emotional intelligence (EQ)--the ability to be aware of, control, and express your emotions, as well as handle interpersonal relationships empathetically--and enhance your ability to lead. Building off proven research, this user-friendly guide teaches you the pillars of high-EQ leadership. Whether it's developing self-awareness or bolstering empathy, discover simple and easy-to-use exercises that you can make use of on your own. You'll even learn about emotionally intelligent leaders and how they've utilized this skill as part of their successes. Emotional Intelligence for the Modern Leader includes: Emotionally intelligent leadership--Find out what it means to lead with high EQ and how you can make it part of your organization's culture. Your leadership style--Determine what your professional leadership style is and how that affects the people around you. Growing your emotional intelligence--Take advantage of exercises and self-assessment tools that allow you to effectively and efficiently improve your abilities. Become the leader you've always wanted to be with this emotional intelligence enhancing guide.
Book Synopsis The Emotionally Intelligent Office by : The School of Life
Download or read book The Emotionally Intelligent Office written by The School of Life and published by School of Life Press. This book was released on 2018-11-18 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: An in-depth exploration of what really lies behind our problematic behavioural patterns in the workplace, and a blueprint for the emotional skills we need to overcome them. Modern businesses place huge emphasis on technical training. And yet a lot of what determines the success or failure of organisations has nothing to do with the sort of hard skills taught at business school; instead, it comes down to the degree of emotional intelligence circulating in the workplace. This is a book that introduces us to twenty core emotional skills that can help businesses to flourish. They range from giving honest feedback, to accepting that it's OK to fail, to addressing jealousies and insecurities within teams. We learn about how our childhoods continue to have an often unhelpful impact on how we deal with colleagues, and the best ways we might speak so that others will listen. The book is informed by the practical work that the Learning and Development division of The School of Life carries out, endeavouring to change the culture within organisations around the world through teaching teams the art of emotional intelligence. It shows us not only how to be a more effective worker, but a more well-balanced human too.
Book Synopsis Emotional Intelligence At Work by : Hendrie Weisinger
Download or read book Emotional Intelligence At Work written by Hendrie Weisinger and published by John Wiley & Sons. This book was released on 2006-05-03 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches to mastering a variety of EI techniques.· Increasing Your Emotional Intelligence· Developing High Self-Awareness· Managing Your Emotions· Motivating Yourself· Using Your Emotional Intelligence in your Relations with Others· Developing Effective Communication Skills· Developing Interpersonal Expertise· Helping Others Help Themselves
Book Synopsis The Emotional Entrepreneur by : Scout Sobel
Download or read book The Emotional Entrepreneur written by Scout Sobel and published by Scout Publishing. This book was released on 2021-06-25 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Emotional Entrepreneur is the emotional guidebook for entrepreneurs. Comprised of 25 lessons, The Emotional Entrepreneur will guide Millennial and Gen Z women through the emotional challenges of launching, running, and scaling a business such as fear, risk, uncertainty, and anxiety. Each of the lessons outlined are inspired by Scout Sobel's healing journey from living with bipolar disorder. As Scout found entrepreneurship running Scout's Agency and co-hosting Okay Sis Podcast, she quickly realized that her entrepreneurial success was attributed to her ability to handle the emotional waves of starting her own business. With her intense passion for the intersection of mental health and entrepreneurship and wanting every woman to step into their personal power to architect their dream life, The Emotional Entrepreneur provides a place of strength for those who are ready to create. Lessons include the importance of cultivating emotional independence, reframing your relationship with anxiety, uncertainty, and risk, understanding your ROI on pain, and how to believe in yourself when the world doubts you. Jessica Zweig, Founder & CEO of The SimplyBe. Agency & Bestselling Author of Be., wrote the foreword. The Emotional Entrepreneur is additionally endorsed by Rebecca Minkoff, Catt Sadler, and Lauryn Evarts Bosstick. Scout Sobel also called on twenty-five female entrepreneurs that she admires and has interviewed on Okay Sis to impart their wisdom around the emotional journey of running their own business - whether that is a YouTube channel, social media agency, or apparel business. The Emotional Entrepreneur is for the woman who wants to feel safe in her emotions so that she can get back to building the business of her dreams. "As emotional entrepreneurs, we know that our ability to navigate our feelings is what is going to bring our ideas into this world successfully. It is my biggest wish for you and, I hope, my biggest gift with this book-that you wake up each and every day and know in your bones that no matter what life throws at you today, you are ready, willing, and open because you fundamentally believe that you are safe in your emotions and you know that this lifetime is the one where your dreams are destined to become a reality." - Scout Sobel
Book Synopsis HBR Emotional Intelligence Ultimate Boxed Set (14 Books) (HBR Emotional Intelligence Series) by : Harvard Business Review
Download or read book HBR Emotional Intelligence Ultimate Boxed Set (14 Books) (HBR Emotional Intelligence Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2019-12-17 with total page 1210 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. This specially priced 14-volume set includes every book in the series: Mindfulness Resilience Influence and Persuasion Authentic Leadership Dealing with Difficult People Focus Self-Awareness Happiness Empathy Leadership Presence Purpose, Meaning, and Passion Confidence Mindful Listening Power and Impact
Book Synopsis The Soul of Business: A Journey Through the Emotional and Energetic Layers of Your Business and Life by : Eos Koch
Download or read book The Soul of Business: A Journey Through the Emotional and Energetic Layers of Your Business and Life written by Eos Koch and published by Soulful Business. This book was released on 2019-11-19 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: The soul of business is a journey through the emotional and energetic layers of your business and life. The intention of this book is to guide you towards taking self-responsibility for your growth, inspire you to lean fully into your strengths so you can allow yourself to bloom authentically while doing the work your soul is calling you to do. If you allow it you will find new perspectives, change your perception and get the possibility to all in love with yourself on a whole new level while creating, building and growing the strong roots and solid foundation of your own and unique soulful business.
Book Synopsis Emotional Business by : Ravi Rao Med
Download or read book Emotional Business written by Ravi Rao Med and published by iUniverse. This book was released on 2012-06 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you've ever felt ignored as a customer, humiliated by a teammate, drained by workplace politics, or painfully isolated in a big company, then you've experienced the business effects of emotional disconnection. In today's knowledge-driven and service centered economy, emotional excellence isn't idealism. It is a practical necessity for growth and retaining superior talent. The Industrial Revolution is over, and the Emotional Revolution has now begun. Recognizing that emotion is part of the fabric of human biology, the hundred billion neurons in every brain can be emotionally engaged to: - Evoke intense customer passion to boost sales - Eliminate the financial self-destruction of infighting - Excite employees to care for each other to ensure effectiveness Written for anyone from the small business employee to the corporate CEO, this step-by step guidebook contains dozens of practical checklists and examples to immediately create connection with customers and colleagues. If you get the emotions right, you get the business right.
Book Synopsis Harvard Business Review Emotional Intelligence Collection (4 Books) (HBR Emotional Intelligence Series) by : Harvard Business Review
Download or read book Harvard Business Review Emotional Intelligence Collection (4 Books) (HBR Emotional Intelligence Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2017-04-18 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. This specially priced four-volume set includes Happiness, Resilience, Mindfulness, and Empathy.
Book Synopsis Emotional Equations by : Chip Conley
Download or read book Emotional Equations written by Chip Conley and published by Simon and Schuster. This book was released on 2012-01-10 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: Explains the mathematical properties of universal emotional truths, describing how during a time of personal loss the author developed "emotional equations" as a mechanism for recognizing changeable and unchangeable factors in his healing.
Book Synopsis The Emotional Self at Work in Higher Education by : Ruffin, Ingrid
Download or read book The Emotional Self at Work in Higher Education written by Ruffin, Ingrid and published by IGI Global. This book was released on 2020-10-23 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: The many and varied challenges facing higher education include a culture of publish or perish, increased course loads without more pay or benefits, increased pressure on institutions to compete for students, budget cuts, a political atmosphere targeting higher education, and continued systemic inequities. Those who work in higher ed are under more stress today than ever before. It has never been more important to understand and address the emotional self at work in higher education. The Emotional Self at Work in Higher Education is an essential research publication that generates conversations around the practical implementation of healthy emotional workspace practices in the sphere of higher education and investigates tools, frameworks, and case studies that can create a sustainable and healthy work environment. It moves beyond addressing emotional intelligence to addressing the awakening of a greater sense of the emotional self. Featuring a wide range of topics such as distance education, mindfulness, and artificial intelligence, this book is ideal for educators, researchers, academicians, administrators, and students.
Book Synopsis Virtual EI (HBR Emotional Intelligence Series) by : Harvard Business Review
Download or read book Virtual EI (HBR Emotional Intelligence Series) written by Harvard Business Review and published by Harvard Business Press. This book was released on 2022-04-26 with total page 81 pages. Available in PDF, EPUB and Kindle. Book excerpt: Be mindful, empathetic, and authentic—even on-screen. Managing your team, building relationships and trust, and facilitating effective meetings in a hybrid or fully remote workforce is challenging. Virtual EI explores how to develop, practice, and demonstrate your emotional intelligence and social skills in a virtual or hybrid setting. You'll learn how to make your team feel heard, draw everyone's voice into the conversation, and make real connections. This volume includes the work of: Amy C. Edmondson Mark Mortensen Heidi K. Gardner Amanda Sinclair How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Download or read book Emotional Agility written by Susan David and published by Penguin. This book was released on 2016-09-06 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 Wall Street Journal Best Seller USA Today Best Seller Amazon Best Book of the Year TED Talk sensation - over 3 million views! The counterintuitive approach to achieving your true potential, heralded by the Harvard Business Review as a groundbreaking idea of the year. The path to personal and professional fulfillment is rarely straight. Ask anyone who has achieved his or her biggest goals or whose relationships thrive and you’ll hear stories of many unexpected detours along the way. What separates those who master these challenges and those who get derailed? The answer is agility—emotional agility. Emotional agility is a revolutionary, science-based approach that allows us to navigate life’s twists and turns with self-acceptance, clear-sightedness, and an open mind. Renowned psychologist Susan David developed this concept after studying emotions, happiness, and achievement for more than twenty years. She found that no matter how intelligent or creative people are, or what type of personality they have, it is how they navigate their inner world—their thoughts, feelings, and self-talk—that ultimately determines how successful they will become. The way we respond to these internal experiences drives our actions, careers, relationships, happiness, health—everything that matters in our lives. As humans, we are all prone to common hooks—things like self-doubt, shame, sadness, fear, or anger—that can too easily steer us in the wrong direction. Emotionally agile people are not immune to stresses and setbacks. The key difference is that they know how to adapt, aligning their actions with their values and making small but powerful changes that lead to a lifetime of growth. Emotional agility is not about ignoring difficult emotions and thoughts; it’s about holding them loosely, facing them courageously and compassionately, and then moving past them to bring the best of yourself forward. Drawing on her deep research, decades of international consulting, and her own experience overcoming adversity after losing her father at a young age, David shows how anyone can thrive in an uncertain world by becoming more emotionally agile. To guide us, she shares four key concepts that allow us to acknowledge uncomfortable experiences while simultaneously detaching from them, thereby allowing us to embrace our core values and adjust our actions so they can move us where we truly want to go. Written with authority, wit, and empathy, Emotional Agility serves as a road map for real behavioral change—a new way of acting that will help you reach your full potential, whoever you are and whatever you face.
Book Synopsis In Great Company: How to Spark Peak Performance By Creating an Emotionally Connected Workplace by : Louis Carter
Download or read book In Great Company: How to Spark Peak Performance By Creating an Emotionally Connected Workplace written by Louis Carter and published by McGraw Hill Professional. This book was released on 2019-02-15 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drive long-term profits and growth by making the company a place your employees love. In Great Company presents a practical approach to ensure that your employees perform at their highest possible levels. It’s not about increasing salaries, offering huge bonuses, or investing in the latest employee engagement tools. The real answer is simpler, deeper, and longer-lasting: getting your people to love where they work. Founder and CEO of one of today’s top leadership development firms, Best Practices Institute, Louis Carter takes you step by step through the process of building a lasting emotional connection between your staff and your company. Carter’s proven strategy is founded on five key principles: collaboration, optimism, values, respect, and performance. Fuse them together, and your company will be the envy of your industry. This groundbreaking guide provides everything you need to create an environment where people have a strong sense of belonging—a place where people finally feel like they’re part of something big, where employees want to work collaboratively and creatively, where your staff and your company grow together. Bridge the engagement gap by ensuring that every member of your team spends their entire work day in great company.
Book Synopsis Putting Emotional Intelligence To Work by : David Ryback
Download or read book Putting Emotional Intelligence To Work written by David Ryback and published by Routledge. This book was released on 2012-09-10 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Putting Emotional Intelligence to Work offers a new paradigm of communication for the 21st-century workplace. Beginning with the thoughts of communication pioneer Carl Rogers, this book covers the origins and history of emotional intelligence, why it is essential at this point in the changing marketplace, how to delegate and negotiate more effectively, and how to change yourself to become a more effective player. An EQ (Emotional Quotient) survey helps you determine where you are on the scale of executive intelligence. Putting Emotional Intelligence to Work leaves you with a greater understanding of the new work ethic for 21st-century leadership, its business and personal benefits, how to teach it in a corporate setting, and how to build self-managed teams with the right mix and match of personality types. Dr. Ryback's book brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively. David Ryback, Ph.D. is a management consultant and speaker on personal and organizational success. His experience encompasses business management and government consulting, as well as teaching at Emory University's School of Business. His diverse client base includes the US Department of Defense, government legal offices, financial institutions, manufacturers_both domestic and international, health care organizations, and national retail outlets. In Putting Emotional Intelligence to Work, Dr. Ryback brings many resources together to consolidate an approach to business that combines the practical with the thoughtful, emotional, and intuitive. A new paradigm for leadership in the 21st century is demonstrated clearly and incisively.
Download or read book Emotional Equity written by Elisa Levy and published by . This book was released on 2019-04-04 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: LOYAL STAFF AND CUSTOMERS ARE THE KEY TO PROFITABILITY AND LONG-TERM BUSINESS SUCCESS. Every business leader knows this, and for more than two decades, companies have tried to win staff and customer loyalty through lofty rhetoric, elaborate reward schemes, and complex systems. The result? Such loyalty remains hard to come by. According to a 2017 study from Lee Resources, 91 percent of customers will not come back to a business if they don't like the way they were treated. That sentiment applies equally to staff loyalty. A 2018 Gallup Study showed that 71 percent of employees across industries aren't engaged in their jobs and don't feel loyal to their employers--trends that cost American businesses billions each year. In Emotional Equity, Elisa Levy provides a surprisingly simple solution to this problem. Instead of focusing on slogans and systems, she offers a people-centered approach to winning loyalty based on building authentic relationships and making work meaningful. This philosophy, dubbed "Emotional Equity," makes employees and customers feel like they matter ... because they do. This book shows business owners and leaders how to create Emotional Equity through seven concrete principles that can be applied immediately to their organizations. These principles are rooted in a case study of the Southernmost Hotel Collection, a resort in the Florida Keys that began as a lackluster group of motel properties and ended as one of the most profitable hotel sales in the history of South Florida, turning an investment of $1 million into more than $100 million. By applying the seven principles of Emotional Equity, businesses of all kinds can create a better staff culture, improve customer service and satisfaction, and increase their bottom line.
