An Attitude Of Excellence

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An Attitude of Excellence

Author : Dr. Willie Jolley
Publisher : BenBella Books
ISBN 13 : 1946885592
Total Pages : 156 pages
Book Rating : 4.9/5 (468 download)

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Book Synopsis An Attitude of Excellence by : Dr. Willie Jolley

Download or read book An Attitude of Excellence written by Dr. Willie Jolley and published by BenBella Books. This book was released on 2018-10-16 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: You imagine a "new and improved" version of yourself—one who has achieved your goals and reached your definition of success. But you stop at wanting to be better because you don't feel you have the tools to achieve it. You do have the power to make yourself into a winner. Success isn't a matter of chance—it's a matter of choice. It all comes down to your attitude and a mindset to pursue excellence. When you make the conscious choice to develop an attitude of excellence, you will achieve more, enjoy more, have better relationships, take better care of yourself physically and mentally, and vastly improve the quality of your day-to-day life. Armed with a positive attitude and the determination to pursue excellence, plus a coach to help you stay focused, you will become the best version of yourself. Dr. Willie Jolley is a world-renowned speaker and motivational coach. He is the expert Ford Motor Company turned to while on the brink of bankruptcy, and he helped the company go on to reject a government bailout and to reach billion-dollar profits. In this powerful new book, An Attitude of Excellence: Get the Best from Yourself, Your Team, and Your Organization, he teaches readers how to achieve more in their lives—both professionally and personally. Dr. Jolley's work has inspired millions with a simple message: The best way to grow your future is to grow yourself, and the best way to grow an organization is to grow the people in that organization. Why? Because great people will give great service, while negative people will kill your future. This eye-opening book features T.I.P.S. (Tips, Ideas, Principles & Strategies) everyone can use to enhance the quality of our relationships and our lives, both at work and at home, using the power of an attitude of excellence.

Working Toward Excellence

Author : Paul Buyer
Publisher : Morgan James Publishing
ISBN 13 : 1614481776
Total Pages : 93 pages
Book Rating : 4.6/5 (144 download)

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Book Synopsis Working Toward Excellence by : Paul Buyer

Download or read book Working Toward Excellence written by Paul Buyer and published by Morgan James Publishing. This book was released on 2012-03-01 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Weaves together thoughts, stories, and quotes from top performers in music, business, and sports to help you achieve excellence” (Jeff Janssen, founder and president of the Janssen Sports Leadership Center). Does excellence relentlessly drive you? Does mediocrity constantly bother you? In Working Toward Excellence, Clemson University professor Paul Buyer identifies eight values for achieving excellence in work and life including hunger, effort, process, quality, consistency, leadership, time, and perseverance. Each chapter features inspiring stories, questions, and quotes from respected professionals who have achieved uncommon success in business, sports, education, and the arts such as John Maxwell, Jim Collins, Stephen Covey, John Wooden, Mike Krzyzewski, Wynton Marsalis, Isaac Stern, and many others. Also included is a Working Toward Excellence Evaluation to help you and your organization reach your true potential and further develop, improve, and measure these essential attributes of success. “Working Toward Excellence has captures my attention in a big way. It is filled with valuable and practical information. It will make a major difference in your life.” —Pat Williams, Orlando Magic, senior vice president, author of Leadership Excellence

Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System

Author : Joseph A. Michelli
Publisher : McGraw Hill Professional
ISBN 13 : 0071773908
Total Pages : 347 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System by : Joseph A. Michelli

Download or read book Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System written by Joseph A. Michelli and published by McGraw Hill Professional. This book was released on 2011-05-20 with total page 347 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER! “Like any business, a hospital must be true to its core values in order to succeed. ‘Trickle-down values’ start at the top with the best leadership, so that all the stakeholders understand and carry out the institution’s mission. That is the gift that David F einberg has brought to U CLA. I am in awe of his management skills.” —Lynda Resnick, owner of Pom Wonderful, Fiji Water, Teleflora, and Wonderful Pistachios “With clear purpose, unwavering principles, and steadfast leadership, the people at UCLA have established a new bar, a compelling promise, for what healthcare can and should be.” —David M. Lawrence, M.D., former CEO, Kaiser Permanente “An absorbing and educational account of a large institution’s astonishing transformation. The strong, courageous, and focused leadership of David Feinberg and his outstanding team is evident on every page. A tremendous lesson for all large enterprises.” —William E. Simon, Jr., cochairman, William E. Simon & Sons “Most leadership authors describe how to apply common-sense principles. Michelli is a notable exception. He artfully describes the compelling, uncommon leadership practices that transformed UCLA Health System. The resulting lessons are plentiful and powerful for today’s business leader.” —Lee J. Colan, Ph.D., author of Sticking to It: The Art of Adherence About the Book: Joseph Michelli, author of The Starbucks Experience and The New Gold Standard, is among the world’s top authorities on the principles of creating an organizational culture dedicated to service excellence. In these bestselling books, he examines how leading service companies dominate their respective industries with innovative customerexperience strategies. Now, Michelli turns his attention to one of the most complex, controversial, and critical industries—healthcare. In Prescription for Excellence, Michelli provides an inside look at an organization that has become the envy of its industry—and explains how you can dominate your own industry by using the same approach. UCLA Health System is revered worldwide for its top-tier patient/customer care. Great physicians, nurses, researchers, and staff are only part of the equation; UCLA’s overall success is a result of organization-wide collaboration that is driven by leaders with a shared vision of unyielding excellence. Michelli breaks down UCLA’s approach into five simple principles: Commit to Care Leave No Room for Error Make the Best Better Create the Future Service Serves Us From administrative offices to operating rooms to research centers, continued adherence to these five principles has guided UCLA to financial strength, social significance, and sustainability. The best part is that these principles translate to any industry, so you, too, can achieve similar goals. Michelli gives you the tools to adapt UCLA’s ideas, systems, and leadership principles into your own best practices. Whether it is a healthcare organization, a financial institution, or a neighborhood hair salon, good business begins and ends with customer connection. When all workers in an organization focus on providing quality care for those they serve, success inevitably follows. Business is always personal; UCLA’s leadership ensures that this simple truth drives every UCLA employee, every day. Apply the lessons Michelli spells out in Prescription for Excellence to create a system that ensures that your people take business personally, day in and day out.

The Professional

Author : Subroto Bagchi
Publisher : Penguin
ISBN 13 : 1101516275
Total Pages : 178 pages
Book Rating : 4.1/5 (15 download)

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Book Synopsis The Professional by : Subroto Bagchi

Download or read book The Professional written by Subroto Bagchi and published by Penguin. This book was released on 2011-06-30 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: A manifesto on what it takes to be a true professional in the modern world. By common definition, a professional is anyone who possesses the skills and knowledge necessary for a career-whether as a surgeon, a software engineer, or a plumber. But according to Subroto Bagchi, our increasingly global marketplace demands more. In a world where the foolish, selfish, and unethical decisions of a few have affected the lives of millions, The Professional urges readers to act responsibly and reexamine "business as usual". By exploring a variety of professional dilemmas across many industries, Bagchi defines the qualities of true professionals and the attributes that separate them from the merely competent. These include: *Suffer no false attractions: It's always tempting to take the path of least resistance, but true professionals can separate the genuine from the phony. *Know when to say no: True professionals are not afraid to say no to things that are not worth their time, their energy, or their creativity. *Take the long view: True professionals understand that every action, decision, and relationship, no matter how small, can have a lasting impact.

Power of Attitude

Author : Mac Anderson
Publisher : Sourcebooks, Inc.
ISBN 13 : 1608100057
Total Pages : 120 pages
Book Rating : 4.6/5 (81 download)

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Book Synopsis Power of Attitude by : Mac Anderson

Download or read book Power of Attitude written by Mac Anderson and published by Sourcebooks, Inc.. This book was released on 2005-06-01 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt: Henry Ford once said, "Whether you think you can, or think you can't ...you're right." This one-of a kind ebook addresses what matters most as it relates to your success in life. It will guide you to develop a positive attitude, reduce stress, attack your fears and keep your passion alive! In The Power of AttitudeMac Anderson, takes you on a journey of personal discovery in this powerful, beautifully designed gift book. It will help you manage your energy levels, keep your soul alive, take new paths, reduce stress, attack your fears, and hang on when the storms blow through.

The Pursuit of Excellence: The Uncommon Behaviors of the World's Most Productive Achievers

Author : Ryan Hawk
Publisher : McGraw Hill Professional
ISBN 13 : 1264269102
Total Pages : 256 pages
Book Rating : 4.2/5 (642 download)

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Book Synopsis The Pursuit of Excellence: The Uncommon Behaviors of the World's Most Productive Achievers by : Ryan Hawk

Download or read book The Pursuit of Excellence: The Uncommon Behaviors of the World's Most Productive Achievers written by Ryan Hawk and published by McGraw Hill Professional. This book was released on 2022-01-25 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: A master class in achieving and sustaining excellence, even in the most challenging of times—from the host of The Learning Leader Show and author of Welcome to Management Millions of business professionals aspire to become effective leaders. But for hardworking, growth-oriented top performers who are always looking to improve and for rigorous thinkers who are never quite satisfied with the status quo, the true goal is the lifelong pursuit of excellence. Leadership advisor Ryan Hawk has interviewed hundreds of the most productive achievers in the world on his acclaimed podcast, The Learning Leader Show, to discover the best practices for pursuing and sustaining excellence. He found a pattern of uncommon behaviors that set these stellar individuals apart. By following their examples, you will learn how to: Commit to yourself and the process―and build purpose, focus, and discipline Develop resilience to face new challenges―and find inspiration for the long haul Seek guidance―and lead others to new heights Meet the moment―and make the most of every opportunity to excel Create a trusted group of advisors―and become a lifelong learner Packed with specific actions to take, experiments to run, and tools to analyze what works best for you, this uncompromisingly practical guide will inspire, challenge, support, and empower you to become your very best. Put mindsets into action and turn behaviors into habits with The Pursuit of Excellence.

The Myth of Excellence

Author : Fred Crawford
Publisher : Crown Currency
ISBN 13 : 0307422194
Total Pages : 274 pages
Book Rating : 4.3/5 (74 download)

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Book Synopsis The Myth of Excellence by : Fred Crawford

Download or read book The Myth of Excellence written by Fred Crawford and published by Crown Currency. This book was released on 2007-12-18 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Undiscovered Consumer . . .and the Mistake of Universal Excellence What do customers really want? And how can companies best serve them? Fred Crawford and Ryan Mathews set off on what they describe as an "expedition into the commercial wilderness" to find the answers. What they discovered was a new consumer -- one whom very few companies understand, much less manufacture products for or sell products or services to. These consumers are desperately searching for values, a scarce resource in our rapidly changing and challenging world. And increasingly they are turning to business to reaffirm these values. As one consumer put it: "I can find value everywhere but can't find values anywhere." Crawford and Mathews's initial inquiries eventually grew into a major research study involving more than 10,000 consumers, interviews with executives from scores of leading companies around the world, and dozens of international client engagements. Their conclusion: Most companies priding themselves on how well they "know" their customers aren't really listening to them at all. Consumers are fed up with all the fuss about "world-class performance" and "excellence." What they are aggressively demanding is recognition, respect, trust, fairness, and honesty. Believing that they are still in a position to dictate the terms of commercial engagement, businesses have bought into the myth of excellence -- the clearly false and destructive theory that a company ought to be great at everything it does, that is, all the components of every commercial transaction: price, product, access, experience, and service. This is always a mistake because "the predictable outcome [is] that the company ends up world-class at nothing; not well-differentiated and therefore not thought of by consumers at the moment of need." Instead, Crawford and Mathews suggest that companies engage in Consumer Relevancy, a strategy of dominating in one element of a transaction, differentiating on a second, and being at industry par (i.e., average) on the remaining three. It's not necessary for businesses to equally invest time and money on all five attributes, and their customers don't want them to. Imagine the confusion if Tiffany & Co. started offering deep discounts on diamonds and McDonald's began selling free-range chicken and tofu. The Myth of Excellence provides a blueprint for companies seeking to offer values-based products and services and shows how to realize the commercial opportunities that exist just beyond their current grasp -- opportunities to reduce operating costs, boost bottom-line profitability, and, most important, begin to engage in a meaningful dialogue with customers.

Excellence: How to Pursue an Excellent Spirit

Author : Andrew Wommack
Publisher : Harrison House
ISBN 13 : 9781680313802
Total Pages : 146 pages
Book Rating : 4.3/5 (138 download)

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Book Synopsis Excellence: How to Pursue an Excellent Spirit by : Andrew Wommack

Download or read book Excellence: How to Pursue an Excellent Spirit written by Andrew Wommack and published by Harrison House. This book was released on 2019-03-12 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you're honest, you'll admit you want to be promoted in life. You want the benefits of success, influence, and prosperity, and there's nothing wrong with that. It's what God wants for you too! Promotion even comes from God, and though relative to what God has called each person to do, it is available to every born-again believer! But even though promotion comes from God, it isn't God who determines whether you are promoted or not. It's you. You choose to be promoted by choosing to develop an excellent spirit, and in this book, Andrew Wommack will show you how. Using examples from the lives of Daniel and his friends, and from his own life, Andrew outlines the key characteristics of excellence including identity in Christ, true humility, full obedience, endurance, and an uncompromising stand on God's word. In contrast, Andrew also explains the dangers of moral relativity and man-pleasing and how those characteristics often mire believers in a life of mediocrity and impotence. Personal talent, beauty, education, and intelligence are also not what produce promotion; it is a devoted relationship with God. No matter how much money you make or where you live; no matter who your connections are or the color of your skin; it's an excellent spirit that will be the true determiner of your promotion. Let Andrew's book encourage you to pursue Excellence.

The Baptist Health Care Journey to Excellence

Author : Al Stubblefield
Publisher : John Wiley & Sons
ISBN 13 : 1118046099
Total Pages : 240 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis The Baptist Health Care Journey to Excellence by : Al Stubblefield

Download or read book The Baptist Health Care Journey to Excellence written by Al Stubblefield and published by John Wiley & Sons. This book was released on 2011-01-31 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: An insider's look at corporate culture at one of Fortune’s Top 100 Best Companies to Work for in America A business can purchase, imitate, or replicate most of its elements, but when a business places its competitive advantage with its people, it can become the market leader. The Baptist Health Care Journey to Excellence illustrates how Baptist Health Care went from a customer satisfaction rating of less than 20 percent to being consistently ranked in the 99 percent range. Written by the man who made it happen, this book sets benchmarks and best practices for organizations to measure themselves against by creating a service-centered culture that cares first and foremost about customer satisfaction. "This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking." —Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!

A Setback Is a Setup for a Comeback

Author : Willie Jolley
Publisher : Macmillan
ISBN 13 : 9780312203498
Total Pages : 236 pages
Book Rating : 4.2/5 (34 download)

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Book Synopsis A Setback Is a Setup for a Comeback by : Willie Jolley

Download or read book A Setback Is a Setup for a Comeback written by Willie Jolley and published by Macmillan. This book was released on 1999-10-12 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to turn moments of doubt into triumphs, this book offers strategies for seizing the moment, taking control of one's destiny, and focusing on dreams.

Attitude is Everything for Success

Author : Keith D. Harrell
Publisher : Hay House, Inc
ISBN 13 : 1401929699
Total Pages : 185 pages
Book Rating : 4.4/5 (19 download)

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Book Synopsis Attitude is Everything for Success by : Keith D. Harrell

Download or read book Attitude is Everything for Success written by Keith D. Harrell and published by Hay House, Inc. This book was released on 2004-01-01 with total page 185 pages. Available in PDF, EPUB and Kindle. Book excerpt: Everyone desires success and is capable of achieving it. Having what you truly desire begins with adopting a winning attitude. By positively channeling your attitude and thoughts, using empowering language, and taking action, you’ll be sufficiently equipped to successfully accomplish any goal. Attitude Is Everything for Success contains morsels of wisdom and easy-to- learn tools to help you along your journey. The key to your success is your attitude for it determines the quality of your life. For 40 consecutive days, start and end each day with one of the 40 key words for successful living and be amazed at the results. Or when you find yourself feeling rushed and needing to focus your thoughts, flip to a word and gain inspiration and encouragement as you repeat the affirmations, meditate on the quotes, reflect on the anecdotes, and act on the directives that accompany each word. Attitude Is Everything for Success is designed to reprogram your attitude, lift your spirits, and keep you on course.

CEO Excellence

Author : Carolyn Dewar
Publisher : Simon and Schuster
ISBN 13 : 1982179678
Total Pages : 384 pages
Book Rating : 4.9/5 (821 download)

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Book Synopsis CEO Excellence by : Carolyn Dewar

Download or read book CEO Excellence written by Carolyn Dewar and published by Simon and Schuster. This book was released on 2022-03-15 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Based on extensive interviews with today's . . . corporate leaders, this look at how the best CEOs do their jobs focuses on the mindsets and actions that foster an environment of excellence"--

Closing the Attitude Gap

Author : Baruti K. Kafele
Publisher :
ISBN 13 : 1416616284
Total Pages : 155 pages
Book Rating : 4.4/5 (166 download)

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Book Synopsis Closing the Attitude Gap by : Baruti K. Kafele

Download or read book Closing the Attitude Gap written by Baruti K. Kafele and published by . This book was released on 2013 with total page 155 pages. Available in PDF, EPUB and Kindle. Book excerpt: Veteran educator and best-selling author Baruti Kafele offers strategies for motivating students from diverse backgrounds to become passionate about learning.

Racing Towards Excellence

Author : Muzaffar Khan
Publisher :
ISBN 13 : 9780956256607
Total Pages : 274 pages
Book Rating : 4.2/5 (566 download)

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Book Synopsis Racing Towards Excellence by : Muzaffar Khan

Download or read book Racing Towards Excellence written by Muzaffar Khan and published by . This book was released on 2009-01-01 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt:

It Only Takes A Minute To Change Your Life

Author : Willie Jolley
Publisher : Macmillan
ISBN 13 : 9780312961107
Total Pages : 208 pages
Book Rating : 4.9/5 (611 download)

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Book Synopsis It Only Takes A Minute To Change Your Life by : Willie Jolley

Download or read book It Only Takes A Minute To Change Your Life written by Willie Jolley and published by Macmillan. This book was released on 1997-03-15 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Your Life A motivational and inspirational revolution that will show you how to release the power within you.

Excellence in Execution

Author : Robin Speculand
Publisher : Morgan James Publishing
ISBN 13 : 1683501446
Total Pages : 218 pages
Book Rating : 4.6/5 (835 download)

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Book Synopsis Excellence in Execution by : Robin Speculand

Download or read book Excellence in Execution written by Robin Speculand and published by Morgan James Publishing. This book was released on 2017-04-18 with total page 218 pages. Available in PDF, EPUB and Kindle. Book excerpt: Excellence in Execution is about how to execute strategy. Leaders today recognize that they need to have the ability to craft strategy and that they require the skills to execute it. But almost all books, blogs, talks, articles and other material discuss “why” execution is important, not how to achieve excellence in execution. Excellence in Execution aims to start where almost all leave off. It takes the reader on the implementation journey and is in two parts. Part One addresses "Transforming the Approach." It focuses on changing the current thinking and attitude of leaders. Two thirds of strategy execution still fail and a different approach is required. A new language and terms are introduced such as, Strategy Cadence, Execution Juxtaposition, Decoding the Execution Challenge, Mavericks Network, Review Rhythm and the Three Themes Broad of Execution. Part Two is about "Making It Your Own" and explains how to do this by providing the required mindset, skillset and toolset. It explains in detail what is required to:

The Art of Social Excellence

Author : Henrik Fexeus
Publisher : Macmillan + ORM
ISBN 13 : 1250237580
Total Pages : 244 pages
Book Rating : 4.2/5 (52 download)

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Book Synopsis The Art of Social Excellence by : Henrik Fexeus

Download or read book The Art of Social Excellence written by Henrik Fexeus and published by Macmillan + ORM. This book was released on 2020-11-03 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this follow-up to The Art of Reading Minds, Henrik Fexeus uses his expert psychology knowledge to teach the reader how to hone their social skills, perfect for fans of Dale Carnegie. Research has increasingly shown that nonverbal communication prowess is absolutely essential in seemingly unrelated areas of our lives (investment decisions, salary levels, etc.) However, as our society becomes more modernized and we incorporate new forms of technology into our daily interactions, we are becoming less and less capable of understanding one another as we should. In The Art of Social Excellence, Henrik Fexeus combines his own expert knowledge as a mentalist with psychology studies to create a complete guide to social interaction. He covers it all: from overcoming your conversational fears in a large group of people, to excelling in the workplace, to winning an argument with your partner. He breaks down various rhetorical strategies in detail, and provides helpful steps and checklists for the reader to check their progress in a social encounter. Anyone who has ever felt awkward or misunderstood in social situations will benefit from reading this book, and with proper implementation of Fexeus's principles, can achieve superior social skills.