Achieving Excellence In Dealer Distributor Performance

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Achieving Excellence in Dealer/Distributor Performance

Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781511901321
Total Pages : 377 pages
Book Rating : 4.9/5 (13 download)

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Book Synopsis Achieving Excellence in Dealer/Distributor Performance by :

Download or read book Achieving Excellence in Dealer/Distributor Performance written by and published by Createspace Independent Publishing Platform. This book was released on 2015-06-09 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Achieving Excellence in Dealer/Distributor Performance offers in-depth management coaching in each of these areas -- machinery sales, rentals, service, parts and customer training and retention, and is filled with practical programs to strengthen and increase profitability, cash flow and customer retention.Improving an industrial equipment business has four requirements:1. Measure the dealership against proper benchmark metrics. These 48 Critical Profit Variables are covered in detail in this text.2. Determine where you stand, find the gaps in your performance, Comprehensive self-assessment tools are provided.3. Identify "best practices" of high-performance dealers. Recommendations are made for each business area.4. Energize your company into a continuous improvement program. Numerous team discussion projects are included in the text. McDonald Group Institute for Dealer Development founder and author Walter McDonald has based this text on 40 years' experience in dealer management consulting and over 2,650 dealer management workshops.In many ways, this book is a written reflection of Walt's live dealer management seminars. If you are familiar with his work, you know that he focuses on the real value generating activities of the business. He is in the trenches with the dealer managers and field sales and aftermarket reps who create real value and make it happen every hour of every day in the dealership.McDonald's dealer management guide is an absorbing refresher for informed senior executives and a highly useful handbook for those future dealer leaders and related OEM managers on the way up.This dealer guide actually contains two books, one book with benchmarks and advice on what the numbers mean and the second book on how to improve the numbers. This manuscript could have been subtitled: 'real metrics, real solutions.' The dealer/distributor can analyze its business operations through the performance yardsticks presented in this timely publication.By Nick W. McGaughey, CPA, "This dealer text is very well thought out, well written, easy to read and follow. I believe it will be very beneficial to dealer principals and operating managers.By Dr. Shankar Basu, CEO Toyota-Lift of Los AngelesI particularly like the section 'How This Book Can Help' included early on in the work to help the user focus in on their primary trouble spot. I also appreciate the inclusion of the page on 'Terminology.' I think it does a good job of setting up the frame of reference for the user. By Jim JohnsonFormer Dealer Development ManagerNavistarI think dealer principals, operations and general managers, and sales, parts, service and rentals could all use this book. I can see value in taking this as a group reading project in our dealership and having weekly discussions on certain chapters.By George M. KeenOperations ManagerNew Virginia TractorI very much believe this will be a very beneficial tool to any dealership wanting to set achievement points to their success in all areas of operation.By Mike O'DonnellPresident & CEOStuart Tank SalesThis type of manual for a Dealer Principal is new and I think it is needed.By Bill L. RyanPresidentLiftOneEverything in this book is on target and relevant to running a successful dealership in today's world.By John ShearerGeneral Manager Construction and Forestry4Rivers EquipmentThis book has given me the opportunity to reflect, review and compare our current processes to the industry specific benchmarks that are discussed in the book. This effort has challenged me to go back to the basics of good business and review those (points) with others in our organization. By Stuart Thompson PresidentGarrison Toyota Material HandlingThis is a new manager training tool. I think new line managers should be reading this book so they understand how a Dealer Principal thinks when he looks at his business metrics and challenges.By Joe Verzino PresidentLifTech

Reader's Guide to Achieving Excellence in Dealer/Distributor Performance

Author : Walter McDonald
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781986436328
Total Pages : 56 pages
Book Rating : 4.4/5 (363 download)

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Book Synopsis Reader's Guide to Achieving Excellence in Dealer/Distributor Performance by : Walter McDonald

Download or read book Reader's Guide to Achieving Excellence in Dealer/Distributor Performance written by Walter McDonald and published by Createspace Independent Publishing Platform. This book was released on 2018-05-16 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is a Reader's Guide? This Reader's Guide, by Walter McDonald, delivers a practical introduction to Achieving Dealer Excellence in Dealer Distributor Performance, guiding readers towards a thorough understanding of the text. You will see the back story and gain insights as to why each section is important. This Guide pinpoints highlights areas that could be especially valuable to you in your dealer business. I detail what actions you can take to gain and maintain significant competitive advantage. This Reader's Guide provides the background story and Walter's aspirations that this work will help you become more successful. Keep in mind, at 377 pages, Achieving Excellence in Dealer/Distributor Performance is a very comprehensive text. So, please take your time. Walter suggests you read one section and then reflect on the management tools and best practices presented. Use post-it notes to mark pages you would like to discuss with him. Walter would welcome your questions and comments: [email protected]

Strategies, Tactics, Operations for Achieving Dealer Excellence

Author : Walter J. Mcdonald
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781511833929
Total Pages : 564 pages
Book Rating : 4.8/5 (339 download)

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Book Synopsis Strategies, Tactics, Operations for Achieving Dealer Excellence by : Walter J. Mcdonald

Download or read book Strategies, Tactics, Operations for Achieving Dealer Excellence written by Walter J. Mcdonald and published by Createspace Independent Publishing Platform. This book was released on 2016-11-25 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: Available NOW! "Strategies, Tactics, Operations for Achieving Dealer Excellence" is the second volume in McDonald's Master's Program in Dealer Management. It is the companion to his highly regarded, "Achieving Excellence in Dealer/Distributor Performance." "Strategies, Tactics, Operations" is the Comprehensive Guide to building Revenue Center management strengths. McDonald provides a roadmap to deploy highly competitive operations in New and Used Machinery Sales, Rentals Service and Parts. The Master's Program in Dealer Management Executives who utilize these texts in their business are achieving Master's Level insight into dealer management problems. Until now, there was only "tribal knowledge" of best ways to approach and solve dealer operations problems. At last, this "tribal knowledge" has been written indexed in the form of 500 documented Best Practices. THE THREE-VOLUME MASTER'S PROGRAM IN DEALER MANAGEMENT: Book One: "Achieving Excellence in Dealer/Distributor Performance" The first volume in the Dealer Development series, "Achieving Excellence in Dealer/Distributor Performance" focuses on how to optimize quantitative results . This text focuses on the 48 Critical Profit Variables or Performance Benchmark Standards for the five Dealer Revenue Centers: New and Used Machinery Sales, Rentals, Parts and Service. Book Two: "Strategies, Tactics, Operations for Achieving Dealer Excellence" This second volume, begins with building a Strategic Vision and provides a practical "how to" process for creating a winning Strategy. What assets do you use and where? Walter defines the characteristics of Operations Excellence in each revenue center. You examine 500 Best Business Practices of World-Class Dealers. Which are appropriate for you? Which must you do well to gain competitive advantage? Book Three: "Dealer Problem-Solving Handbook"" McDonald's "Dealer Problem-Solving Handbook" is a comprehensive trouble-shooting tool. Sales and Operations Problems are listed by Revenue Center. Causes are discussed and possible solutions are referenced in detail by page in his two texts: "Achieving Excellence in Dealer/Distributor Performance" and "Strategies, Tactics, Operations for Achieving Dealer Excellence." What Dealers are saying: Doug Taylor, President, Owner, Earthborne Trucks and Equipment I initially became acquainted with Walter through reading his first book, "Achieving Excellence in Dealer/Distributor Performance." I read the book many times. The insight it gave me into my own dealership made me wish I had been given this book at the beginning of my career. We were able to apply many of the tools and concepts suggested by Walter in his book to our construction equipment and heavy-duty truck business. Now, after reading Walter's "Strategies, Tactics, Operations for Achieving Dealer Excellence" and understanding how we have applied many of these principals to building our growth and profitability plan, I am confident that my company will be positioned to grow in our market. Applying the right strategy will allow us to execute the changes we need, the first time, and within the reach of our companies resources. Dealers who utilize the Revenue Center Best Practice Audits will be able to identify strengths and weaknesses, will quickly start prioritizing the biggest opportunities for improving their dealerships. For us, a quick comparison of each manager's top 5 weaknesses started to set the framework for revenue center action plans. Dealers who Benchmark their operations against the recommended 48 Critical Profit Variables will be able to rank, by priority, which business areas offer the most incremental profit and growth. I personally encourage every equipment Dealer Principal to at least get Walter's two volume set of Dealer Development books on the principals and practices of Excellence in Dealer Management and get those books in the hands of every key person at the dealership.

Dealer Problem-Solving Handbook

Author : Walter J. Mcdonald
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781539125426
Total Pages : 88 pages
Book Rating : 4.1/5 (254 download)

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Book Synopsis Dealer Problem-Solving Handbook by : Walter J. Mcdonald

Download or read book Dealer Problem-Solving Handbook written by Walter J. Mcdonald and published by Createspace Independent Publishing Platform. This book was released on 2017-01-05 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Walter J. McDonald's Dealer Problem-Solving Handbook is the resource guide or concordance to his first two volumes in his "Dealer Development Portfolio." This text is a comprehensive problem-solving, trouble-shooting tool for dealer management. Dealer Operations and Sales Problems are listed by Revenue Center. Causes are discussed and possible solutions are referenced in detail by page in books one and two: "Achieving Excellence in Dealer/Distributor Performance" and "Strategies, Tactics, Operations for Achieving Dealer Excellence" Each dealer performance deficiency is shown in the Handbook with possible cause(s) and locations of potential Corrective Action(s) in the first two texts. "Achieving Excellence in Dealer/Distributor Performance" focuses on how to optimize quantitative results in Dealer Revenue Center Operations and Financial Performance. This text focuses on the 48 Critical Profit Variables or Benchmark Performance Standards for the five Dealer Revenue Centers: New and Used Machinery Sales, Rentals, Parts and Service. "Strategies, Tactics, Operations for Achieving Dealer Excellence" is the comprehensive guide to building Revenue Center management strengths based on World Class Dealer Best Practices. In this work McDonald provides a roadmap on ways to structure and deploy highly competitive dealer operations in New and Used Machinery Sales, Rentals Service and Parts. "Strategies, Tactics, Operations for Achieving Dealer Excellence" is the comprehensive guide to building Revenue Center management strengths based on World Class Dealer Best Practices. McDonald provides a roadmap on ways to structure and deploy highly competitive dealer operations in New and Used Machinery Sales, Rentals Service and Parts. McDonald's "Master's Program in Dealer Management" now also includes this third volume, the "Dealer Problem-Solving Handbook." This is the highly-useful reference guide to the over 950 pages of his first two books. Problems are listed by Dealer Revenue Center with guides to finding potential solutions in both the "Achieving Excellence" and "Strategies, Tactics, Operations" texts. Comments by Industry Executives: Over the years Walt has amassed a plethora of valuable information and insight on what makes a successful equipment distribution business. Those of us who have participated in any of his workshops appreciate the passion he has to help improve performance. These are not passive events where we are lectured to all day. Benchmarking, challenging reflection, brainstorming solution options through best practices, discussions with peers - all focused on identifying and validating decisions we need to make. We are all lucky he made the effort to organize his knowledge in a format that will have on-going value for our industry for generations to come. Walt's third volume, the "Dealer Problem-Solving Handbook" in his "Master's in Dealer Management" compilation, has more tools for success available than we could of imagined a decade ago. Get started now so your journey to success is well underway. And, now this third volume is available to provide stimulation and support to sustain your momentum. Mr. John M. Vandy is currently the President of Exotex, Inc., and Vice President and General Manager of GTherm Energy, Inc. Formerly: Training Manager, J.I. Case Corporation

Reader's Guide to Strategies, Tactics, Operations for Achieving Dealer Excellenc

Author : Walter McDonald
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781986271660
Total Pages : 60 pages
Book Rating : 4.2/5 (716 download)

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Book Synopsis Reader's Guide to Strategies, Tactics, Operations for Achieving Dealer Excellenc by : Walter McDonald

Download or read book Reader's Guide to Strategies, Tactics, Operations for Achieving Dealer Excellenc written by Walter McDonald and published by Createspace Independent Publishing Platform. This book was released on 2018-05-16 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: What is a Reader's Guide? This Reader's Guide, by the Author, Walter J. McDonald, delivers a practical introduction to Strategies, Tactics, Operations for Achieving Dealer Excellence. It guides readers towards a thorough understanding of the text. You will see the back story and gain insights as to why each section is important. This Guide pinpoints highlights areas that could be especially valuable to you in your dealer business. Walter details what actions you can take to gain and maintain significant competitive advantage. This Reader's Guide provides the background story and Walter's aspirations that this work will help you become more successful. Keep in mind, at 564 pages, Strategies, Tactics, Operations for Achieving Dealer Excellence is a very comprehensive text. So, please take your time. Walter suggests you read one section and then reflect on the management tools and best practices presented. Use post-it notes to mark pages you would like to discuss with him. Walter would welcome your questions and comments: [email protected]

Marketing Functions and the Wholesaler-distributor

Author : Bert Rosenbloom
Publisher :
ISBN 13 :
Total Pages : 94 pages
Book Rating : 4.:/5 (23 download)

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Book Synopsis Marketing Functions and the Wholesaler-distributor by : Bert Rosenbloom

Download or read book Marketing Functions and the Wholesaler-distributor written by Bert Rosenbloom and published by . This book was released on 1987 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Workbook and Study Guide for the Master's Program in Dealer Management

Author : Walter McDonald
Publisher :
ISBN 13 : 9781544093345
Total Pages : 80 pages
Book Rating : 4.0/5 (933 download)

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Book Synopsis Workbook and Study Guide for the Master's Program in Dealer Management by : Walter McDonald

Download or read book Workbook and Study Guide for the Master's Program in Dealer Management written by Walter McDonald and published by . This book was released on 2017-04-17 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Workbook and Study Guide brings together significant elements of all three texts in "The Master's Program in Dealer Management" into a Profitable Dealer Strategy Development and Operations Improvement Program. The three texts include:-Achieving Excellence in Dealer/Distributor Performance - Strategies, Tactics, Operations for Achieving Dealer Excellence -The Dealer Problem-Solving Handbook The Workbook and Study Guide is designed for the Dealer Principal/Senior Executive who wishes to improve the overall profitability, market share, cash flow and customer retention of the dealership. It also serves as a "leader's guide" to organizational development and positive change. I have included many of the operational analysis exercises and discussion assignments from my "Master's Program in Dealer Management Workshop" with detailed instructions on how to best utilize them in your sales and profit improvement efforts.Be sure to carefully review the "Road Map for The Master's Program in Dealer Management" illustrated on page 12. Here you will see how the book is organized and how content from each text contributes to the development of your Remedial Action Plans.Walter J. McDonald

Achieving Excellence Through Customer Service

Author : John Tschohl
Publisher : Best Sellers Publishing
ISBN 13 : 9780963626844
Total Pages : 388 pages
Book Rating : 4.6/5 (268 download)

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Book Synopsis Achieving Excellence Through Customer Service by : John Tschohl

Download or read book Achieving Excellence Through Customer Service written by John Tschohl and published by Best Sellers Publishing. This book was released on 1996 with total page 388 pages. Available in PDF, EPUB and Kindle. Book excerpt: Promotes the theory that superior customer service leads to a superior business organisation

Collaborative Selling

Author : Tony Alessandra
Publisher : Wiley
ISBN 13 : 9780471596646
Total Pages : 0 pages
Book Rating : 4.5/5 (966 download)

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Book Synopsis Collaborative Selling by : Tony Alessandra

Download or read book Collaborative Selling written by Tony Alessandra and published by Wiley. This book was released on 1993-10-01 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Collaborative Selling How to Gain the Competitive Advantage in Sales "Quality was the key word for success in the ’80s. Team selling that makes the customer a true partner will be the point of differentiation in the ’90s. Collaborative Selling lays out a clear road map for value-added marketing." —Buck Rodgers Former Vice President of Marketing, IBM Corporation Author, The IBM Way "The traditional ‘hard sell’ approach to customers is passé successful selling in the ’90s requires building a partnership with customers. Collaborative Selling tells you how to develop a cooperative, long-term relationship with your customers." —Og Mandino Author, The Greatest Salesman in the World "Tony and Rick are masters of win-win communications. Their new book will take you above and beyond the competition." —Denis Waitley Author, The New Dynamics of Winning "Collaborative Selling offers a fresh, new look at the art of selling that focuses on solving customers’ problems and meeting your customers’ needs." —Dr. Charles Garfield, President The Charles Garfield Group Based on a dynamic new approach proven in sales training programs in some of the nation’s most successful companies, Collaborative Selling supplies a results-driven, six-step communication and problem-solving program that helps you accurately target your market…identify and contact your best prospects, explore and meet their needs and expectations, then work collaboratively to select the solutions that reward you both.

Operations Management for Construction

Author : Chris March
Publisher : Routledge
ISBN 13 : 1134196733
Total Pages : 267 pages
Book Rating : 4.1/5 (341 download)

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Book Synopsis Operations Management for Construction by : Chris March

Download or read book Operations Management for Construction written by Chris March and published by Routledge. This book was released on 2009-02-09 with total page 267 pages. Available in PDF, EPUB and Kindle. Book excerpt: Students studying construction management and related subjects need to have a broad understanding of the major aspects of controlling the building processes. Operations Management for Construction is one of three textbooks (Business Organisation, Operations Management and Finance Control) written to systematically cover the field. Focusing on construction sites and operations which are challenging to run, Chris March explores issues such as the setting up of the site, the deciding of the methodology of construction, and the sequence of work and resourcing. As changing and increasing regulations affect the way sites are managed, he also considers the issues and methods of successful administering, safety, quality and environment. Finally, the contractor’s responsibility to the environment, including relationships with third parties, selection of materials, waste management and sustainability is discussed. Chris March has a wealth of practical experience in the construction industry, as well as considerable experience of teaching, which he uses to support the theory and principles set out in the book.

Value Dominant Logic

Author : Gautam Mahajan
Publisher : CRC Press
ISBN 13 : 0429627807
Total Pages : 183 pages
Book Rating : 4.4/5 (296 download)

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Book Synopsis Value Dominant Logic by : Gautam Mahajan

Download or read book Value Dominant Logic written by Gautam Mahajan and published by CRC Press. This book was released on 2018-12-07 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasing disruption, diminishing returns, and demanding customers require business leaders to create more value, remain relevant, and stay ahead of competition. CEOs must evolve a "value creation" culture for the company in order to properly balance the interests of customers, employees, investors, and the marketplace. People who succeed, succeed because they create value, but they do so unconsciously. Creating value consciously makes you create more value and destroy less value. Doing something good or improving the well-being of someone creates value. You buy and re-buy a product on a value basis. Value dominant logic is relevant to all of us. Value creation is used in all fields, but is not well understood. This book takes value creation to the next level, showing how value is basic to human endeavor and is not focused on enough even when we try to create value. Most books on value creation focus on creating monetary value for companies. This book suggests that value is greatly created and enhanced by creating value for others. To create value for customers, one must first create value for the providers, including employees, suppliers, and the society at large. The goal is to improve the quality of life and well-being. This book provides ways of implementing these thoughts and educates readers about value and how to create it.

Results

Author : Bruce A. Pasternack
Publisher : Crown Business
ISBN 13 : 0307337316
Total Pages : 265 pages
Book Rating : 4.3/5 (73 download)

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Book Synopsis Results by : Bruce A. Pasternack

Download or read book Results written by Bruce A. Pasternack and published by Crown Business. This book was released on 2005-10-18 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every company has a personality. Does yours help or hinder your results? Does it make you fit for growth? Find out by taking the quiz that’s helped 50,000 people better understand their organizations at OrgDNA.com and to learn more about Organizational DNA. Just as you can understand an individual’s personality, so too can you understand a company’s type—what makes it tick, what’s good and bad about it. Results explains why some organizations bob and weave and roll with the punches to consistently deliver on commitments and produce great results, while others can’t leave their corner of the ring without tripping on their own shoelaces. Gary Neilson and Bruce Pasternack help you identify which of the seven company types you work for—and how to keep what’s good and fix what’s wrong. You’ll feel the shock of recognition (“That’s me, that’s my company”) as you find out whether your organization is: • Passive-Aggressive (“everyone agrees, smiles, and nods, but nothing changes”): entrenched underground resistance makes getting anything done like trying to nail Jell-O to the wall • Fits-and-Starts (“let 1,000 flowers bloom”): filled with smart people pulling in different directions • Outgrown (“the good old days meet a brave new world”): reacts slowly to market developments, since it’s too hard to run new ideas up the flagpole • Overmanaged (“we’re from corporate and we’re here to help”): more reporting than working, as managers check on their subordinates’ work so they can in turn report to their bosses • Just-in-Time (“succeeding, but by the skin of our teeth”): can turn on a dime and create real breakthroughs but also tends to burn out its best and brightest • Military Precision (“flying in formation”): executes brilliant strategies but usually does not deal well with events not in the playbook • Resilient (“as good as it gets”): flexible, forward-looking, and fun; bounces back when it hits a bump in the road and never, ever rests on its laurels For anyone who’s ever said, “Wow, that’s a great idea, but it’ll never happen here” or “Whew, we pulled it off again, but I’m tired of all this sprinting,” Results provides robust, practical ideas for becoming and remaining a resilient business. Also available as an eBook From the Hardcover edition.

Warehouse Management

Author : Gwynne Richards
Publisher : Kogan Page Publishers
ISBN 13 : 074946075X
Total Pages : 344 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Warehouse Management by : Gwynne Richards

Download or read book Warehouse Management written by Gwynne Richards and published by Kogan Page Publishers. This book was released on 2011-06-03 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Warehouses are an integral link in the modern supply chain, ensuring that the correct product is delivered in the right quantity, in good condition, at the required time, and at minimal cost: in effect, the perfect order. The effective management of warehouses is vital in minimizing costs and ensuring the efficient operation of any supply chain. Warehouse Management is a complete guide to best practice in warehouse operations. Covering everything from the latest technological advances to current environmental issues, this book provides an indispensable companion to the modern warehouse. Supported by case studies, the text considers many aspects of warehouse management, including: cost reduction productivity people management warehouse operations With helpful tools, hints and up-to-date information, Warehouse Management provides an invaluable resource for anyone looking to reduce costs and boost productivity.

Customer Relationship Management

Author : Francis Buttle
Publisher : Routledge
ISBN 13 : 1856175227
Total Pages : 495 pages
Book Rating : 4.8/5 (561 download)

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Book Synopsis Customer Relationship Management by : Francis Buttle

Download or read book Customer Relationship Management written by Francis Buttle and published by Routledge. This book was released on 2009 with total page 495 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title presents an holistic view of CRM, arguing that its essence concerns basic business strategy - developing and maintaining long-term, mutually beneficial relationships with strategically significant customers - rather than the operational tools which achieve these aims.

The Performance Economy

Author : W. Stahel
Publisher : Springer
ISBN 13 : 0230274900
Total Pages : 373 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis The Performance Economy by : W. Stahel

Download or read book The Performance Economy written by W. Stahel and published by Springer. This book was released on 2010-02-24 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: This updated and revised edition outlines strategies and models for how to use technology and knowledge to improve performance, create jobs and increase income. It shows what skills will be required to produce, sell and manage performance over time, and how manual jobs can contribute to reduce the consumption of non-renewable resources.

Management Information Systems

Author : Kenneth C. Laudon
Publisher : Pearson Educación
ISBN 13 : 9789702605287
Total Pages : 618 pages
Book Rating : 4.6/5 (52 download)

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Book Synopsis Management Information Systems by : Kenneth C. Laudon

Download or read book Management Information Systems written by Kenneth C. Laudon and published by Pearson Educación. This book was released on 2004 with total page 618 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management Information Systems provides comprehensive and integrative coverage of essential new technologies, information system applications, and their impact on business models and managerial decision-making in an exciting and interactive manner. The twelfth edition focuses on the major changes that have been made in information technology over the past two years, and includes new opening, closing, and Interactive Session cases.

One More Kilometre and We're in the Showers

Author : Tim Hilton
Publisher : HarperCollins UK
ISBN 13 : 0006532284
Total Pages : 418 pages
Book Rating : 4.0/5 (65 download)

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Book Synopsis One More Kilometre and We're in the Showers by : Tim Hilton

Download or read book One More Kilometre and We're in the Showers written by Tim Hilton and published by HarperCollins UK. This book was released on 2005-06-06 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: An entertaining social and cultural history of cycling in post-war Europe seen through the eyes of a veteran racing cyclist. Written with great literary and historical relish, One More Kilometre examines the spread of cycling's popularity, how it developed into a sport and how the bicycle has changed people's lives - all viewed through the eyes of a seasoned 56-year-old racing cyclist/art critic who keeps eleven racing cycles in his garden shed and who never cycles less than 10,000 miles a year. The book starts with the 1950s, regarded as the golden age of cycling, and when the author, 'an unhappy communist child', first discovered cycling and its emancipating powers. Progressing through four decades of cycling social history, the author will examine cycling as a Continental phenomenon, the rise and fall of the Tour de France; the lives of the great 'trackmen'; cycling in its domestic form, cycling for fun, the ever-popular British cycling clubs - some of which are over one hundred years old and are home to many fellow eccentrics, fanatics and old-timers, like the author's friend, 'the Yorkshire junior road race champion of 1954, now living in a caravan, crippled and penniless with his much younger companion a taxidermist - beautiful and cruel'. One More Kilometre is a lovely blend of personal anecdote, serious history and informed obsession, combining gentle humour, personal reminiscence and good history into a beguiling whole.