The Art of Client Service

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 111922828X
Total Pages : 191 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis The Art of Client Service by : Robert Solomon

Download or read book The Art of Client Service written by Robert Solomon and published by John Wiley & Sons. This book was released on 2016-03-17 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.

Creativity

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Publisher :
ISBN 13 : 9781529157529
Total Pages : 0 pages
Book Rating : 4.1/5 (575 download)

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Book Synopsis Creativity by : John Cleese

Download or read book Creativity written by John Cleese and published by . This book was released on 2022-06-16 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: ____________________________ We can all be more creative. John Cleese shows us how. Creativity is usually regarded as a mysterious, rare gift that only a few possess. John Cleese begs to differ, and in this short, immensely practical and often very amusing guide he shows it's a skill that anyone can acquire. Drawing on his lifelong experience as a writer, he shares his insights into the nature of the creative process, and offers advice on how to get your own inventive juices flowing. ____________________________ 'Humorous and practical ... Whether you're hoping to write a novel or paint a masterpiece, you're sure to feel inspired' OK Magazine 'His candor is endearing ... An upbeat guide to the creative process' Kirkus 'A jovial romp ... Cleese fans will enjoy, and writers and other artists will breeze through, picking up a few nuggets of wisdom along the way' The Festival Review 'A sincere and thoughtful guide to creativity, and a very useful book' Graham Norton 'Wise words on the serious business of being silly' Sunday Business Post

The Type B Manager

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Publisher : Penguin
ISBN 13 : 0698402588
Total Pages : 226 pages
Book Rating : 4.6/5 (984 download)

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Book Synopsis The Type B Manager by : Victor Lipman

Download or read book The Type B Manager written by Victor Lipman and published by Penguin. This book was released on 2015-08-04 with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt: In The Type B Manager, Victor Lipman offers a unique lens through which to view the challenging problems of management. While management has long been considered the realm of Type A individuals—hard-driving, competitive high achievers—all too often these high-intensity traits aren’t effective when it comes to motivating your employees. Many characteristics of Type B individuals—being more relaxed, less competitive, more reflective, slower to anger—can be considered “people skills” that better influence motivation and productivity. And successful management after all is the practice of accomplishing work through other people. In a business landscape where 70 percent of employees are disengaged and not working at full productive capacity, Lipman focuses on practical tactical aspects of management viewed through a Type B lens, including: · Motivating and developing employees · Handling conflict, and · Engendering trust and respect He examines specific skills, behaviors, and situations where a Type B mindset is advantageous and suggests ways that self-described Type A managers can boost their effectiveness by adopting Type B approaches—and vice versa.

The Chess Revolution

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Publisher : Union Square & Co.
ISBN 13 : 145495924X
Total Pages : 265 pages
Book Rating : 4.4/5 (549 download)

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Book Synopsis The Chess Revolution by : Peter Doggers

Download or read book The Chess Revolution written by Peter Doggers and published by Union Square & Co.. This book was released on 2024-10-29 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the world’s top chess journalists in the world explores why, after 1,500 years of existence, chess has never been more relevant than now. Chess is not just one of the greatest games ever devised. It has inspired writers, painters, and filmmakers, and was a secret mover behind technical revolutions like artificial intelligence that are transforming society. In this fascinating pop culture history of the game and its impact, acclaimed Chess.com journalist Peter Doggers (also their news and events director), reveals how computers and the Internet have further strengthened the timeless magic of chess in the digital era, leading to a new peak in popularity and cultural relevance. Doggers explores chess as a cultural phenomenon from its earliest beginnings in ancient India to its biggest stars and most dramatic moments to the impact of the internet and AI. The book is illustrated with approximately 40 photographs and artworks.

Sophie's World

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Publisher : Farrar, Straus and Giroux
ISBN 13 : 1466804270
Total Pages : 599 pages
Book Rating : 4.4/5 (668 download)

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Book Synopsis Sophie's World by : Jostein Gaarder

Download or read book Sophie's World written by Jostein Gaarder and published by Farrar, Straus and Giroux. This book was released on 2007-03-20 with total page 599 pages. Available in PDF, EPUB and Kindle. Book excerpt: A page-turning novel that is also an exploration of the great philosophical concepts of Western thought, Jostein Gaarder's Sophie's World has fired the imagination of readers all over the world, with more than twenty million copies in print. One day fourteen-year-old Sophie Amundsen comes home from school to find in her mailbox two notes, with one question on each: "Who are you?" and "Where does the world come from?" From that irresistible beginning, Sophie becomes obsessed with questions that take her far beyond what she knows of her Norwegian village. Through those letters, she enrolls in a kind of correspondence course, covering Socrates to Sartre, with a mysterious philosopher, while receiving letters addressed to another girl. Who is Hilde? And why does her mail keep turning up? To unravel this riddle, Sophie must use the philosophy she is learning—but the truth turns out to be far more complicated than she could have imagined.

Creativity, Inc. (The Expanded Edition)

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Publisher : Random House
ISBN 13 : 0679644504
Total Pages : 367 pages
Book Rating : 4.6/5 (796 download)

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Book Synopsis Creativity, Inc. (The Expanded Edition) by : Ed Catmull

Download or read book Creativity, Inc. (The Expanded Edition) written by Ed Catmull and published by Random House. This book was released on 2014-04-08 with total page 367 pages. Available in PDF, EPUB and Kindle. Book excerpt: The co-founder and longtime president of Pixar updates and expands his 2014 New York Times bestseller on creative leadership, reflecting on the management principles that built Pixar’s singularly successful culture, and on all he learned during the past nine years that allowed Pixar to retain its creative culture while continuing to evolve. “Might be the most thoughtful management book ever.”—Fast Company For nearly thirty years, Pixar has dominated the world of animation, producing such beloved films as the Toy Story trilogy, Finding Nemo, The Incredibles, Up, and WALL-E, which have gone on to set box-office records and garner eighteen Academy Awards. The joyous storytelling, the inventive plots, the emotional authenticity: In some ways, Pixar movies are an object lesson in what creativity really is. Here, Catmull reveals the ideals and techniques that have made Pixar so widely admired—and so profitable. As a young man, Ed Catmull had a dream: to make the first computer-animated movie. He nurtured that dream as a Ph.D. student, and then forged a partnership with George Lucas that led, indirectly, to his founding Pixar with Steve Jobs and John Lasseter in 1986. Nine years later, Toy Story was released, changing animation forever. The essential ingredient in that movie’s success—and in the twenty-five movies that followed—was the unique environment that Catmull and his colleagues built at Pixar, based on philosophies that protect the creative process and defy convention, such as: • Give a good idea to a mediocre team and they will screw it up. But give a mediocre idea to a great team and they will either fix it or come up with something better. • It’s not the manager’s job to prevent risks. It’s the manager’s job to make it safe for others to take them. • The cost of preventing errors is often far greater than the cost of fixing them. • A company’s communication structure should not mirror its organizational structure. Everybody should be able to talk to anybody. Creativity, Inc. has been significantly expanded to illuminate the continuing development of the unique culture at Pixar. It features a new introduction, two entirely new chapters, four new chapter postscripts, and changes and updates throughout. Pursuing excellence isn’t a one-off assignment but an ongoing, day-in, day-out, full-time job. And Creativity, Inc. explores how it is done.

Legendary Lionesses

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Author :
Publisher : Springer Nature
ISBN 13 : 303136760X
Total Pages : 181 pages
Book Rating : 4.0/5 (313 download)

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Book Synopsis Legendary Lionesses by : Jean Williams

Download or read book Legendary Lionesses written by Jean Williams and published by Springer Nature. This book was released on 2024-01-06 with total page 181 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the first academic history of the FA England women’s national football team. Based on unprecedented access to FA data, it details the careers of the 227 women who debuted for England from 1972 to 2022. England won the UEFA Women’s Euros in 2022, and Jean worked with Sarina Wiegman and the squad, on the Legendary Lionesses from 1972.

A Global View on Intercultural Management

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Author :
Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110376288
Total Pages : 354 pages
Book Rating : 4.1/5 (13 download)

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Book Synopsis A Global View on Intercultural Management by : Jürgen Rothlauf

Download or read book A Global View on Intercultural Management written by Jürgen Rothlauf and published by Walter de Gruyter GmbH & Co KG. This book was released on 2014-12-11 with total page 354 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whatever their industry of origin, all companies are facing the same challenge to a greater or lesser degree: globalization. It is becoming more and more evident that companies need to plan ahead and anticipate coming developments if they are to be successful in the future. Today, it is crucial to establish a solid competitive position in the global arena. There is no doubt that a corporate culture that is open to innovation and shaped by global thinking, plays a key role in this context. A culture in which representatives of different countries und cultures can come together, anticipating and understanding the cultural challenges, creates the foundation of any international business. A global view on intercultural management will be the key to successfully doing business in diverse cultural environments.

Bicycling

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Publisher :
ISBN 13 :
Total Pages : 148 pages
Book Rating : 4./5 ( download)

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Book Synopsis Bicycling by :

Download or read book Bicycling written by and published by . This book was released on 2008-04 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bicycling magazine features bikes, bike gear, equipment reviews, training plans, bike maintenance how tos, and more, for cyclists of all levels.

Atlanta

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Publisher :
ISBN 13 :
Total Pages : 208 pages
Book Rating : 4./5 ( download)

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Book Synopsis Atlanta by :

Download or read book Atlanta written by and published by . This book was released on 2004-04 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Atlanta magazine’s editorial mission is to engage our community through provocative writing, authoritative reporting, and superlative design that illuminate the people, the issues, the trends, and the events that define our city. The magazine informs, challenges, and entertains our readers each month while helping them make intelligent choices, not only about what they do and where they go, but what they think about matters of importance to the community and the region. Atlanta magazine’s editorial mission is to engage our community through provocative writing, authoritative reporting, and superlative design that illuminate the people, the issues, the trends, and the events that define our city. The magazine informs, challenges, and entertains our readers each month while helping them make intelligent choices, not only about what they do and where they go, but what they think about matters of importance to the community and the region.

Passion for Manufacturing

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Publisher : Society of Manufacturing Engineers
ISBN 13 : 0872634361
Total Pages : 297 pages
Book Rating : 4.8/5 (726 download)

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Book Synopsis Passion for Manufacturing by : Richard E. Dauch

Download or read book Passion for Manufacturing written by Richard E. Dauch and published by Society of Manufacturing Engineers. This book was released on 1993 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Real world advice from Dick Dauch u the man who engineered the manufacturing renaissance at Chrysler. Automotive authority Richard Dauch, best known for his contribution to ChryslerAs early-eighties resuscitation, just wrote a new book based on his 27 years of experience building cars. A Passion for Manufacturing is loaded with issues and anecdotes about manufacturing from the man knighted by Iacocca as the number threeAs Executive Vice President of Worldwide Manufacturing. Twelve chapters cover everything from manufacturing dos and donAts, tips for a successful facility tour, how to work with unions, and being a successful plant manager, to education, teamwork, vendors u and more!

Billboard

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Publisher :
ISBN 13 :
Total Pages : 92 pages
Book Rating : 4./5 ( download)

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Book Synopsis Billboard by :

Download or read book Billboard written by and published by . This book was released on 1996-12-21 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: In its 114th year, Billboard remains the world's premier weekly music publication and a diverse digital, events, brand, content and data licensing platform. Billboard publishes the most trusted charts and offers unrivaled reporting about the latest music, video, gaming, media, digital and mobile entertainment issues and trends.

Ebony

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Publisher :
ISBN 13 :
Total Pages : 176 pages
Book Rating : 4./5 ( download)

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Book Synopsis Ebony by :

Download or read book Ebony written by and published by . This book was released on 1993-11 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: EBONY is the flagship magazine of Johnson Publishing. Founded in 1945 by John H. Johnson, it still maintains the highest global circulation of any African American-focused magazine.

The Scent of Empires

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Publisher : John Wiley & Sons
ISBN 13 : 150954660X
Total Pages : 220 pages
Book Rating : 4.5/5 (95 download)

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Book Synopsis The Scent of Empires by : Karl Schlögel

Download or read book The Scent of Empires written by Karl Schlögel and published by John Wiley & Sons. This book was released on 2021-04-27 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Can a drop of perfume tell the story of the twentieth century? Can a smell bear the traces of history? What can we learn about the history of the twentieth century by examining the fate of perfumes? In this remarkable book, Karl Schlögel unravels the interconnected histories of two of the world’s most celebrated perfumes. In tsarist Russia, two French perfumers – Ernest Beaux and Auguste Michel – developed related fragrances honouring Catherine the Great for the 300th anniversary of the Romanov dynasty. During the Russian Revolution and Civil War, Beaux fled Russia and took the formula for his perfume with him to France, where he sought to adapt it to his new French circumstances. He presented Coco Chanel with a series of ten fragrance samples in his laboratory and, after smelling each, she chose number five – the scent that would later go by the name Chanel No. 5. Meanwhile, as the perfume industry was being revived in Soviet Russia, Auguste Michel used his original fragrance to create Red Moscow for the tenth anniversary of the Revolution. Piecing together the intertwined histories of these two famous perfumes, which shared a common origin, Schlögel tells a surprising story of power, intrigue and betrayal that offers an altogether unique perspective on the turbulent events and high politics of the twentieth century. This brilliant account of perfume and politics in twentieth-century Europe will be of interest to a wide general readership.

Bury My Heart at Conference Room B

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Author :
Publisher : Penguin
ISBN 13 : 1101442409
Total Pages : 293 pages
Book Rating : 4.1/5 (14 download)

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Book Synopsis Bury My Heart at Conference Room B by : Stan Slap

Download or read book Bury My Heart at Conference Room B written by Stan Slap and published by Penguin. This book was released on 2010-08-12 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: #3 New York Times Advice/How-To Bestseller #7 Wall Street Journal Nonfiction Bestseller "This book is game changing in a way I have never seen in a business book. I learned about myself and gained new insights into the work I've been doing for thirty years. It is a spectacular read." – John Riccitiello, CEO, Electronic Arts This is not a management book. This is a book for managers. Ever have the feeling that no matter how rewarding your job is that there's an entirely different level of success and fulfillment available to you? Lingering in the mist, just out of reach… There is, and Stan Slap is going to help you get it. You hold in your hands the book that entirely redraws the potential of being a manager. It will show you how to gain the one competency most critical to achieving business impact, but it won't stop there. This book will put a whole new level of meaning into your job description. You will never really work for your company until your company really works for you. Bury My Heart at Conference Room B is about igniting the massive power of any manager's emotional commitment to his or her company-worth more than financial, intellectual and physical commitment combined. Sometimes companies get this from their managers in the early garage days or in times of tremendous gain, but it's almost unheard of to get it on a sustained, self-reinforced basis. Of course your company is only going to get it if you're willing to give it. Slap proves that emotional commitment comes from the ability to live your deepest personal values at work and then provides a remarkable process that allows you to use your own values to achieve tremendous success. This is not soft stuff; it is the stuff of hard-core results. Bury My Heart at Conference Room B is the highest-rated management development solution at a number of the world's highest-rated companies—companies that don't include "patience" on their list of corporate values. It has been exhaustively researched and bench tested with tens of thousands of real managers in more than seventy countries. You'll hear directly from managers about how this legendary method has transformed their careers and their lives. As Big as It Gets Stan Slap is doing nothing less than making the business case for a manager's humanity-for every manager and the companies that depend on them. Bury My Heart at Conference Room B gives managers the urgency to change their world and the energy to do it. It will stir the soul, race the heart, and throb the foot used for acceleration. Buckle Up. We're Going Off-Road. Slap is smart, provocative, wickedly funny and heartfelt. He fearlessly takes on some of the most cherished myths of management for the illogic they are and celebrates the experience of being a manager in all of its potential and potential weirdness. And he talks to managers like they really talk to themselves.

Process Automation Strategy in Services, Manufacturing and Construction

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Author :
Publisher : Emerald Group Publishing
ISBN 13 : 1804551457
Total Pages : 206 pages
Book Rating : 4.8/5 (45 download)

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Book Synopsis Process Automation Strategy in Services, Manufacturing and Construction by : Bharati Mohapatra

Download or read book Process Automation Strategy in Services, Manufacturing and Construction written by Bharati Mohapatra and published by Emerald Group Publishing. This book was released on 2023-02-20 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Appealing to business researchers, academics and practitioners, Process Automation Strategy in Services, Manufacturing and Construction brings to life the current trends in process automation and considers what the future holds.

The Next Elvis

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Publisher : LSU Press
ISBN 13 : 0807158003
Total Pages : 262 pages
Book Rating : 4.8/5 (71 download)

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Book Synopsis The Next Elvis by : Barbara Barnes Sims

Download or read book The Next Elvis written by Barbara Barnes Sims and published by LSU Press. This book was released on 2014-08-11 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: An American institution, Sun Records has a history with many chapters -- its Memphis origins with visionary Sam Phillips, the breakthrough recordings of Elvis Presley, and the studio's immense influence on the sound of popular music. But behind the company's chart toppers and legendary musicians there exists another story, told by Barbara Barnes Sims. In the male-dominated workforce of the 1950s, 24-year-old Sims found herself thriving in the demanding roles of publicist and sales promotion coordinator at Sun Records. Sims's job placed her in the studio with Johnny Cash, Roy Orbison, Jerry Lee Lewis, Charlie Rich, Carl Perkins, and other Sun entertainers, as well as the unforgettable Phillips, whose work made the music that defined an era. The Next Elvis: Searching for Stardom at Sun Records chronicles Sims's career at the studio, a pivotal time at this recording mecca, as she darted from disc jockeys to distributors. Sims not only entertains with personal stories of big personalities, but also brings humor to the challenges of a young woman working in a fast and tough industry. Her disarming narrative ranges from descriptions of a disgraced Jerry Lee Lewis to the remarkable impact and tragic fall of DJ Daddy-O Dewey to the frenzied Memphis homecoming of Elvis after his military service. Collectively, these vignettes offer a rare and intimate look at the people, the city, and the studio that permanently shifted the trajectory of rock 'n' roll.