A-Z Common Reference Questions for Academic Librarians

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Author :
Publisher : Facet Publishing
ISBN 13 : 1783304111
Total Pages : 384 pages
Book Rating : 4.7/5 (833 download)

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Book Synopsis A-Z Common Reference Questions for Academic Librarians by : Heather Dawson

Download or read book A-Z Common Reference Questions for Academic Librarians written by Heather Dawson and published by Facet Publishing. This book was released on 2019-11-05 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: A-Z Common Reference Questions for Academic Librarians is a survival guide for frontline library staff to help them find appropriate information quickly, whether they are answering questions at a physical help desk or remotely by telephone, email or instant messaging service. The book will help academic librarians tackle the questions most commonly asked by students, academics and researchers. A broad cross-disciplinary A-Z of themes including topics such as literature searching, plagiarism and using online resources are covered helping you to address an query confidently and quickly. Each topic is split into three sections to guide your response: typical questions: listing the common enquiries encountered points to consider: exploring the issues and challenges that might arise where to look: listing annotated UK and international resources in print and online including key organisations, scholarly bodies, digital libraries, statistical data and journal article indexes. A-Z Common Reference Questions for Academic Librarians updates and expands the author’s previous book, Know it All, Find it Fast for Academic Libraries, and includes new sections on blogging and social media text and data mining and data visualization assistive technology resources early career researchers impact measurement including bibliometrics; citation analysis and journal rankings academic internet searching LGBT studies Middle East studies project management open access publishing research data management study skills systematic reviews. This will be an indispensable day-to-day guide for anyone working with students, academics and researchers in an academic library.

An Introduction to Reference Services in Academic Libraries

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Author :
Publisher : Routledge
ISBN 13 : 1136802487
Total Pages : 222 pages
Book Rating : 4.1/5 (368 download)

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Book Synopsis An Introduction to Reference Services in Academic Libraries by : Elizabeth Connor

Download or read book An Introduction to Reference Services in Academic Libraries written by Elizabeth Connor and published by Routledge. This book was released on 2013-01-11 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: An introductory text on various aspects of reference services—that requires your students to think! An Introduction to Reference Services in Academic Libraries is a comprehensive textbook that presents compelling case studies and thought-provoking essays that teach the principles of reference services. Eighteen authorities from private and public academic libraries around the United States offer unique perspectives and solid information in an active learning format that requires students to think and learn. The book provides a stimulating starting point for those learning about planning, managing, and evaluating reference services. An Introduction to Reference Services in Academic Libraries is a valuable teaching resource that helps college teachers to move beyond traditional passive learning to more effective active learning. Each chapter’s interest-sparking activities and questions challenge students to dynamically search out solutions to specific problems. The text takes a broad, informative—and at times amusing—look at the foundations of reference services, using the uniquely creative activities and questions to make difficult topics such as virtual reference services, relational reference, academic portfolios, and reference cost calculators easy to learn. The book is thoroughly referenced, and many chapters include charts and special activities to help spark student engagement in the learning process. Over thirty tables and figures make complex information easy to access and understand. An Introduction to Reference Services in Academic Libraries includes discussions on: virtual information literacy tutorials the minimal and maximal models of reference functions—and the smooth transition to the triage model marketing strategies to attract male faculty the reference desk as impediment to accessibility relational reference virtual reference—including instant messaging and software issues guidance, assistance, and instruction of students reference assistance, outreach, and instructions maintaining high quality service—while maximizing the time of reference librarians collection development policies evaluating reference costs diversity librarians ranking on level with faculty positions the importance—and development—of teaching portfolios unusual library patrons and more! An Introduction to Reference Services in Academic Libraries is a stimulating teaching resource that is perfect for library school students, entry-level academic librarians, library support staff, mid-career librarians new to academic libraries, and library school faculty.

Evaluation of Reference Services

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Author :
Publisher : Routledge
ISBN 13 : 1317951271
Total Pages : 351 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Evaluation of Reference Services by : Linda S Katz

Download or read book Evaluation of Reference Services written by Linda S Katz and published by Routledge. This book was released on 2013-10-18 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.

Reference Training in Academic Libraries, CLIP Note #24

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Author :
Publisher : Assoc of Cllge & Rsrch Libr
ISBN 13 : 9780838978429
Total Pages : 171 pages
Book Rating : 4.9/5 (784 download)

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Book Synopsis Reference Training in Academic Libraries, CLIP Note #24 by : Kimberley Robles

Download or read book Reference Training in Academic Libraries, CLIP Note #24 written by Kimberley Robles and published by Assoc of Cllge & Rsrch Libr. This book was released on 1996 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Library Users and Reference Services

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Author :
Publisher : Routledge
ISBN 13 : 1136588027
Total Pages : 302 pages
Book Rating : 4.1/5 (365 download)

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Book Synopsis Library Users and Reference Services by : Linda S Katz

Download or read book Library Users and Reference Services written by Linda S Katz and published by Routledge. This book was released on 2013-05-13 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: This useful book helps reference librarians understand the information seeking needs and behaviors of the diverse groups of people in the communities they serve. With the increasing diversity of the American population, librarians striving to plan and deliver excellent reference services must enhance their understanding of how best to assist many types of individuals and groups, from children to the elderly. Library Users and Reference Services provides much-needed help in this area, delivering strategies and methods to aid readers in their quest for increasingly effective service for all members of the communities in which they work.Library Users and Reference Services is divided into four sections of chapters which cover a broad range of topics to assist readers in planning and delivering appropriate services. Section One explores customer service, economics of information, and marketing as key concepts useful in studying information needs of specific groups in the population. Section Two focuses on scholars and students in three broad academic disciplines: science, humanities, and social sciences. Section Three covers groups with special characteristics such as age, economic standing, gender, or profession. Section Four discusses evaluation and provides guidance in the use of the most widely accepted measures for assessing reference effectiveness.The book’s final chapter explores redesigning reference services for the future, providing a glimpse of how such services may change. Library Users and Reference Services is a practical guide to help readers understand the many issues related to serving diverse populations in a community. Reference librarians and graduate library school students and faculty will learn more effective ways to help a heterogeneous public with the help of this new book.

Conducting the Reference Interview

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Author :
Publisher : Neal-Schuman Publishers
ISBN 13 :
Total Pages : 264 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Conducting the Reference Interview by : Catherine Sheldrick Ross

Download or read book Conducting the Reference Interview written by Catherine Sheldrick Ross and published by Neal-Schuman Publishers. This book was released on 2002 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook offers information and tips for librarians on conducting the reference interview. It features models of communication such as sense-making and microtraining, exercises for avoiding common pitfalls, and examples of both successful and problematic interviews.

Information and Referral in Reference Services

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Author :
Publisher : Routledge
ISBN 13 : 1317951158
Total Pages : 272 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Information and Referral in Reference Services by : Marcia Stucklen Middleton

Download or read book Information and Referral in Reference Services written by Marcia Stucklen Middleton and published by Routledge. This book was released on 2013-10-18 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book investigates a wide variety of situations and models which fall under the umbrella of information and referral. It examines traditional views in public libraries and library systems as well as descriptions of programs in nontraditional settings, such as academic libraries. A human services perspective is explored and research models are presented.

Doing the Work of Reference

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Author :
Publisher : Routledge
ISBN 13 : 1317951891
Total Pages : 410 pages
Book Rating : 4.3/5 (179 download)

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Book Synopsis Doing the Work of Reference by : Linda S Katz

Download or read book Doing the Work of Reference written by Linda S Katz and published by Routledge. This book was released on 2013-10-18 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become more versatile, competent, and resourceful with these practical suggestions! Becoming a first-class reference librarian demands proficiency in a wide range of skills. Doing the Work of Reference offers sound advice for the full spectrum of your responsibilities. Though many aspects of a reference librarian's work are changing with astonishing speed, the classic principles in this volume will never go out of date. This comprehensive volume begins with hints for orienting yourself to a new job and concludes with ideas for serving the profession. On the way, Doing the Work of Reference covers such diverse topics as working with student assistants, offering reference services to remote users, and keeping up your professional development. In addition, you will find strategies for dealing with technological change--not high-tech information that will become obsolete before the ink is dry, but ways of approaching the process of change that will work today, next week, and ten years from now. Doing the Work of Reference will help you increase your competence in: getting along with other staff members marketing the library to users and faculty handling ephemeral materials keeping students’attention in library instruction courses maintaining good relations with faculty increasing your subject knowledge and much more! This comprehensive guide is an essential handbook for librarians in the trenches. Whether you are a new librarian or a veteran at the reference desk, Doing the Work of Reference will help you burnish your skills.

The Reference Interview Today

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Author :
Publisher : Bloomsbury Publishing USA
ISBN 13 : 1598848232
Total Pages : 154 pages
Book Rating : 4.5/5 (988 download)

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Book Synopsis The Reference Interview Today by : Susan Knoer

Download or read book The Reference Interview Today written by Susan Knoer and published by Bloomsbury Publishing USA. This book was released on 2011-06-02 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn and perfect the skills needed to conduct satisfying reference interviews in the modern technological environment with this easy-to-use guide. In today's technology-driven world, reference librarians must serve users who come into the building as well as remote users who ask via various digital means. With virtual reference and social networking tools now commonplace, reference questions have become more complex and interdisciplinary. The Reference Interview Today will help reference librarians decide which tools and strategies will best serve their diverse group of patrons—in person and in cyberspace. This text covers the skills needed for traditional face-to-face reference and how they can be applied in 2.0 media. Best practices for culturally diverse, disabled, and "difficult" patrons; strategies for public and academic libraries; and virtual technologies like Twitter and Second Life are described. Written by a practicing reference librarian, this invaluable book makes it easy to train paraprofessionals and serves as a guide for experienced librarians to hone their skills in new delivery methods.

The Survey of American College Students

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Author :
Publisher : Primary Research Group Inc
ISBN 13 : 1574401238
Total Pages : 88 pages
Book Rating : 4.5/5 (744 download)

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Book Synopsis The Survey of American College Students by :

Download or read book The Survey of American College Students written by and published by Primary Research Group Inc. This book was released on 2009 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Survey of American College Students: Student Use of Academic Library Reference Department Services, ISBN #: 1-57440-123-8. The data in the report is based on a representative sample of more than 400 full time college students in the United States. Data is broken out by 16 criteria including gender, grade point average, major field of study, income level of students and type, size of college, and mean SAT acceptance score of colleges, among other variables. The 90-page study gives data on the use of web forms for reference, email reference, instant message reference, telephone reference, in-person reference, and overall awareness of and use of reference librarians and subject specialists.

Reference Service

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Author :
Publisher : Ann Arbor, MI. : Pierian Press
ISBN 13 :
Total Pages : 152 pages
Book Rating : 4.:/5 (42 download)

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Book Synopsis Reference Service by : Sul H. Lee

Download or read book Reference Service written by Sul H. Lee and published by Ann Arbor, MI. : Pierian Press. This book was released on 1983 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Library Reference Services and Information Literacy: Models for Academic Institutions

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Author :
Publisher : IGI Global
ISBN 13 : 1466642424
Total Pages : 254 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Library Reference Services and Information Literacy: Models for Academic Institutions by : Cordell, Rosanne M.

Download or read book Library Reference Services and Information Literacy: Models for Academic Institutions written by Cordell, Rosanne M. and published by IGI Global. This book was released on 2013-06-30 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries also revisit the ways in which reference and instruction services are organized and implemented. Library Reference Services and Information Literacy: Models for Academic Institutions not only advocates for a more intentional integration of reference and instructional services, but it also provides organizational background, staff objectives, and various successes and challenges that have already been experienced by real institutions. This publication is an important reference source for librarians, practitioners, and university leaders who wish to maximize the current utilization of their resources.

Continuing Education of Reference Librarians

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Author :
Publisher : Psychology Press
ISBN 13 : 9781560240204
Total Pages : 296 pages
Book Rating : 4.2/5 (42 download)

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Book Synopsis Continuing Education of Reference Librarians by : William A. Katz

Download or read book Continuing Education of Reference Librarians written by William A. Katz and published by Psychology Press. This book was released on 1990 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a crucial book on the neglected issue of continuing education of reference librarians. For librarians seeking to enhance and maintain a high level of quality reference work and for managers who must assure that their staffs receive the basics in continuing education, this is essential reading. Continuing Education of Reference Librarians addresses the concerns of all librarians that they must be informed and educated in order to excel in their work. In the first several chapters of this comprehensive volume, on-the-job librarians focus on the increased need for nontraditional approaches to continuing education and training of reference staff. They offer practical ways of making additional training both useful and relatively easy to carry out within the library setting. Teachers of reference offer suggestions for contending with current formal courses, and they also examine the responsibilities of not only the reference librarian but also the bibliographer and faculty member in staying abreast of current trends. Also in this broad-based look at continuing education is a list of critical skills most librarians expect of their reference people, including reference interview techniques, mastery of basic reference sources, and an understanding of new technologies; a review of the most revolutionary change in teaching reference librarianship in the last 100 years--the online search; and a discussion on ethics, including the need for librarians to be aware of the basic documents of the American Library Association, and more importantly, the need to treat all library users equally, in terms of access and service, regardless of status and personal prejudice. Continuing Education of Reference Librarians focuses on specific types of training for librarians. Authorities explain pioneering programs in California and Maryland which deal with teaching basic reference tools to beginning librarians and paraprofessionals. They also discuss the role of multitype networks in continuing education as the most cost and time efficient means available today, and the use of self-directed contract learning as a method that requires long-term planning and rewards in contrast to the immediate results of a short-term plan of education. The management perspective of continuing education is also included. Working library directors offer their observations on sound, inspirational approaches to continuing education. They also examine the critical role department heads play as mentor to beginning reference librarians.

How to Give Your Users the LIS Services They Want

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Author :
Publisher : Facet Publishing
ISBN 13 : 1856046729
Total Pages : 209 pages
Book Rating : 4.8/5 (56 download)

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Book Synopsis How to Give Your Users the LIS Services They Want by : Sheila Pantry

Download or read book How to Give Your Users the LIS Services They Want written by Sheila Pantry and published by Facet Publishing. This book was released on 2009 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: In these turbulent times, with the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of new resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. The benefits of analysing user behaviour are self-evident: better strategic planning, cost benefits and better use of budgets, better marketing, satisfied customers, satisfied management, and a library or information unit that is central to the needs of your parent organization. However, paradoxically, user needs and levels of expectation, including those of remote users, are often not fully explored. This accessible text goes back to the basics and investigates the following key issues: Why this book? Defining your users Understanding users: the what, why, where, when, how and who What is the current knowledge of user behaviour and needs: is it really predictable? Great expectations: how LIS professionals can manage and train users Using information about past user behaviour Making the most of knowing your users Keeping track of changes in what users want Tracking the future: electronic and social networking Future perfect? Readership: This book will help any library or information professional anywhere to take a fresh look at this important area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want. Webmasters and knowledge managers will also find much to interest them.

Outreach Services in Academic and Special Libraries

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Author :
Publisher : Routledge
ISBN 13 : 0789024314
Total Pages : 242 pages
Book Rating : 4.7/5 (89 download)

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Book Synopsis Outreach Services in Academic and Special Libraries by : Paul Kelsey

Download or read book Outreach Services in Academic and Special Libraries written by Paul Kelsey and published by Routledge. This book was released on 2003 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library by meeting the information needs of underserved or uninformed patrons. This book contains the experiences of academic and special librarians who describe a wide array of successful outreach programs that are in place throughout the country. This valuable tool introduces professional librarians and library science students and faculty to current and highly innovative models of outreach services implemented in a variety of academic and special library settings.

Reference Services in Academic Research Libraries

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Author :
Publisher : [Chicago] : Reference and Adult Services Division, American Library Association
ISBN 13 :
Total Pages : 96 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Reference Services in Academic Research Libraries by : Paula D. Watson

Download or read book Reference Services in Academic Research Libraries written by Paula D. Watson and published by [Chicago] : Reference and Adult Services Division, American Library Association. This book was released on 1986 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Reference Services and Media

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Author :
Publisher : Psychology Press
ISBN 13 : 9780789006950
Total Pages : 156 pages
Book Rating : 4.0/5 (69 download)

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Book Synopsis Reference Services and Media by : Martha Merrill

Download or read book Reference Services and Media written by Martha Merrill and published by Psychology Press. This book was released on 1999 with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt: This informative volume gives you valuable information about various aspects of reference services and media, including changes, planning issues, and the use and impact of new technologies.