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A Study Job Satisfaction And Its Relationship With Turnover Intentions And Organizational Citizenship Behaviour Among Employees Of Hotels In Malaysia
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Book Synopsis A Study Job Satisfaction and Its Relationship with Turnover Intentions and Organizational Citizenship Behaviour Among Employees of Hotels in Malaysia by : Ai Rin Ong
Download or read book A Study Job Satisfaction and Its Relationship with Turnover Intentions and Organizational Citizenship Behaviour Among Employees of Hotels in Malaysia written by Ai Rin Ong and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Proceedings of the 4th International Conference on the Future of Asean 2023 (ICoFA 2023) by : Nursyamilah Annuar
Download or read book Proceedings of the 4th International Conference on the Future of Asean 2023 (ICoFA 2023) written by Nursyamilah Annuar and published by Springer Nature. This book was released on 2023-07-26 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is an open access book. ASEAN countries are diverse, with GDP per capita ranging from about USD1,297 in Myanmar, a lower-middle income country, to USD64,041 in Singapore, a high-income advanced economy (World Economic Outlook Database, IMF, April 2019). ASEAN marked its 50th anniversary in 2017 with relatively successful and prosperous development in five decades, with establishment of the ASEAN Economic Community in 2015 as one the key milestones as well as the achievements of Millennium Development Goals 2015. Building on the past successes via Millennium Development Goals 2015, especially in areas such as poverty eradication, better health outcomes and quality education, ASEAN countries are poised to make a more inclusive progress towards the newly adopted development agenda of Sustainable Development Goals 2030 (SDG 2030), which cover a wider set of interlinked development objectives under its 17 goals. The economic dynamism of the ASEAN region on the back of its strong income growth, continuous structural transformation and infrastructure improvements is expected to support sustainable development in the region. From the IMF Report (September 2018), most ASEAN countries, with their continued income growth and strong policy efforts, are on track to eradicate absolute poverty by 2030, while some of these countries are already doing well in terms of gender equality. Similarly, improvement in universal primary education completion is one of the key progress areas made by the majority of ASEAN countries. Despite these achievements, challenges persist, hence, we need to ensure a more inclusive and environmentally sustainable development in the region. Income inequality remains relatively high in several countries, and the shift towards manufacturing has strained environmental sustainability in the region. Furthermore, the other remaining development challenges call for a more comprehensive and integrated approach via the intra-ASEAN initiatives.
Book Synopsis Current Issues in Hospitality and Tourism by : A. Zainal
Download or read book Current Issues in Hospitality and Tourism written by A. Zainal and published by CRC Press. This book was released on 2012-08-22 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt: Globally the hospitality and tourism industry is evolving and undergoing radical changes. The past practices are now advancing through the rapid development of knowledge and skills acquired to adapt and create innovations in various ways. Hence, it is imperative that we have an understanding of the present issues so that we are able to remedy problems on the horizon. Current Issues in Hospitality and Tourism: Research and Innovations is a complilation of research in the broad realm of hospitality and tourism. This book is divided into eight sections covering the following broad themes: – Training and education (hospitality students learning); – Organization and management (practical issues and current trends in the hotel, catering and tourism industry); – Product and food innovation; – Marketing; – Islamic hospitality and tourism issues; – Gastronomy; – Current trends; – Tourism The contributions, from different parts of the globe, present a new outlook for future research, including theoretical revelations and innovations, environmental and cultural exploration aspects, tourist destinations and other recreation and ecotourism aspects of the hospitality and tourism industry. Current Issues in Hospitality and Tourism: Research and Innovations will be useful as a reference for academics, industry practitioners and policy makers, and for those with research interests in the fields of hotels, tourism, catering and gastronomy.
Book Synopsis The Relationship of Job Satisfaction with Organizational Citizenship Behavior and Its Implications on Customer Satisfaction by : Ma. Kristina B. Palma
Download or read book The Relationship of Job Satisfaction with Organizational Citizenship Behavior and Its Implications on Customer Satisfaction written by Ma. Kristina B. Palma and published by . This book was released on 2013 with total page 77 pages. Available in PDF, EPUB and Kindle. Book excerpt: Individual and group behavior has been studied over time by different scholars involving various loci (Ackfedt & Coote, 2005; Miles & Mangold, 2005; Yi & Gong, 2012). Studies revealed that besides employees' daily responsibilities, they engage in extra-role behaviors that help their employer organization. Consumer research literature revealed that these behaviors contribute greatly to customer satisfaction. This study employed a correlational approach to determine the interaction between organizational citizenship behaviors (OCB) and job satisfaction of the employees of Microtel Inn and Suites Philippines. Customer satisfaction was measured as an independent variable and was interpreted based on the results. Two sets of questionnaires were distributed among employees and customers. The employee questionnaire focused on OCB and job satisfaction while the customer questionnaire focused on customer satisfaction. Focus group discussion was employed to further validate the results of the study. Thus, this paper shows the other perspectives of OCB in the workplace, contrary to the findings of other researches which focused on the positive effects of OCB.
Book Synopsis The Relationship Among Job Satisfaction, Organizational Commitment and Employees Turnover Intentions at Unilever Corporation by : Chiemeke Kingsley Chiedu
Download or read book The Relationship Among Job Satisfaction, Organizational Commitment and Employees Turnover Intentions at Unilever Corporation written by Chiemeke Kingsley Chiedu and published by . This book was released on 2016 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Hospitality and Tourism 2015 by : Salamiah A. Jamal
Download or read book Hospitality and Tourism 2015 written by Salamiah A. Jamal and published by CRC Press. This book was released on 2015-10-29 with total page 392 pages. Available in PDF, EPUB and Kindle. Book excerpt: Innovation and Best Practices in Hospitality and Tourism Research contains 71 accepted papers from the Hospitality and Tourism Conference (HTC 2015, Melaka, Malaysia, 2-3 November, 2015). The book presents theup-and-coming paradigms and innovative practices within the hospitality and tourism industries, and covers the following topics:Mana
Book Synopsis ECMLG 2022 18th European Conference on Management, Leadership and Governance by : Florinda Matos
Download or read book ECMLG 2022 18th European Conference on Management, Leadership and Governance written by Florinda Matos and published by Academic Conferences and publishing limited. This book was released on 2022-11-10 with total page 596 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Impact of Career Motivation and Polychronicity on Job Satisfaction and Turnover Intention Among Hotel Industry Employees by : Jichul Jang
Download or read book The Impact of Career Motivation and Polychronicity on Job Satisfaction and Turnover Intention Among Hotel Industry Employees written by Jichul Jang and published by ProQuest. This book was released on 2000 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Relationship Between Job Satisfaction and Organizational Citizenship Behavior by : Agnes Selvi a/p Visuvasam
Download or read book The Relationship Between Job Satisfaction and Organizational Citizenship Behavior written by Agnes Selvi a/p Visuvasam and published by . This book was released on 2009 with total page 104 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Motivational Job Satisfaction in the Caribbean Hospitality Industry: How Demographic Variables Influence Job Satisfaction by : Cindy Hertel
Download or read book Motivational Job Satisfaction in the Caribbean Hospitality Industry: How Demographic Variables Influence Job Satisfaction written by Cindy Hertel and published by diplom.de. This book was released on 2014-02-01 with total page 83 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this study is to examine if employees of small hotels in Kingston, Jamaica, are satisfied with the realization of their motivational preferences. This study also focuses on the relationship between dependant motivational preferences, such as Pay and Appreciation, and independent variables, such as Gender and Age. Research was conducted through quantitative and qualitative elements. The quantitative instrument was a structured questionnaire. An unstructured interview with hotel managers in Kingston was the qualitative portion of the study. The study generated a response rate of over 80 percent from six different small hotels in Kingston. The survey was statistically analyzed using SPSS. Results of the study revealed that employees are dissatisfied with three of the five most important motivational preferences, such as Pay and Appreciation. Further, the study found that the independent variables Age, Gender, Education and Tenure influence the satisfaction with the dependant variables. This study will help to indicate areas that need attention from a managerial standpoint and it will contribute to job satisfaction research in general.
Book Synopsis The Impact of Career Motivation, Emotional Exhuastion on Job Satisfaction and Turnover Intention by : Mitra Kiany
Download or read book The Impact of Career Motivation, Emotional Exhuastion on Job Satisfaction and Turnover Intention written by Mitra Kiany and published by . This book was released on 2013 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Influence of Job Satisfaction Factors Towards Employees Intention to Leave and Organizational Citizenship Behavior at the Sultan Qaboos University by : Humaid Salim Al-Hinai
Download or read book The Influence of Job Satisfaction Factors Towards Employees Intention to Leave and Organizational Citizenship Behavior at the Sultan Qaboos University written by Humaid Salim Al-Hinai and published by . This book was released on 2018 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Does Job Satisfaction Influence Organizational Citizenship Behavior? An Empirical Study in Selected 4-Star Hotels in Jakarta, Indonesia by : Arif Budiman
Download or read book Does Job Satisfaction Influence Organizational Citizenship Behavior? An Empirical Study in Selected 4-Star Hotels in Jakarta, Indonesia written by Arif Budiman and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Increasing organizational survivability has no longer become an option, but a must. This may well be due to the impact of globalization, which has not only opened up international trade, but also increasing international competition (Evans, Pucik, & Bjorkman, 2011; Hubbard, Rice, & Beamish, 2008; Thompson, Gamble, & Strickland III, 2004). In the rush of international trade and competition in much of borderless nations these days, Organizational Citizenship Behavior (OCB), as a passive construct, has been proven to be beneficial for both employees and employers alike (Bergeron, Shipp, Rosen, & Furst, 2011; Mohanty & Rath, 2012; Nielsen, Bachrach, Sundstrom, & Halfhill, 2012; Noor, 2009; Yaghoubi, Mashinchi, & Hadi, 2010; Özturk, 2010). This study seeks to analyze OCB in trying to determine its most influential factor. By far, previous researches have indicated that factors of job satisfaction have the most influence towards OCB (Intaraprasong, Dityen, Krugkrunjit, & Subhadrabandhu, 2012; Mohammad, Habib, & Alias, 2011; Swaminathan & Jawahar, 2013). The main purpose of this research is to single out the most influential element of job satisfaction towards OCB that can be managed or controlled in some way by organizations. Data gathering is performed by means of questionnaire distributions in 4-star hotels in Jakarta. Data analysis and testing are computed in statistical software to note the level of correlations and influences of elements of job satisfaction towards OCB. However, strength of influence barely hits minimum, providing a base for future research on other factors that may be more influential towards OCB.
Book Synopsis Relationship Between Job Satisfaction and Organizational Citizenship Behaviour (OCB) by : Siti Noor Asekin Jaafar
Download or read book Relationship Between Job Satisfaction and Organizational Citizenship Behaviour (OCB) written by Siti Noor Asekin Jaafar and published by . This book was released on 2010 with total page 115 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis A Research of Relationship Between of Organizational Justice and Turnover Intention by : Nguyen Khanh Hai Tran
Download or read book A Research of Relationship Between of Organizational Justice and Turnover Intention written by Nguyen Khanh Hai Tran and published by . This book was released on 2023 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This research investigates the role of organizational justice (distributive, procedural, and interactional) in predicting job satisfaction and turnover intention in an emerging market. A survey of 343 hospitality employees in Vietnam revealed that all three aspects of organizational justice positively influence job satisfaction and negatively influence turnover intention. The findings suggest that employees in this industry prioritize consistent application of job decisions (distributive and procedural justice) over interactional justice. Additionally, job satisfaction was found to negatively impact turnover intention. These results contribute to the understanding of the relationship between organizational justice and turnover intention.
Book Synopsis Promoting Organizational Citizenship Behaviour Through High Involvement Human Resource Practices and Organizational Justice Among Hotel Frontline Employees in Malaysia by : Yu Ghee Wee
Download or read book Promoting Organizational Citizenship Behaviour Through High Involvement Human Resource Practices and Organizational Justice Among Hotel Frontline Employees in Malaysia written by Yu Ghee Wee and published by . This book was released on 2010 with total page 510 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Organizational Behavior Challenges in the Tourism Industry by : Aydin, ?ule
Download or read book Organizational Behavior Challenges in the Tourism Industry written by Aydin, ?ule and published by IGI Global. This book was released on 2019-12-27 with total page 524 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving positive and reducing negative organizational behaviors in businesses are important in terms of organizational success as this will lead to an increase in employee organizational commitment and job satisfaction. Considering that the tourism industry has such a dynamic structure, it is obvious that behavioral issues in the industry need to be scrutinized. Organizational Behavior Challenges in the Tourism Industry is a collection of innovative research that aims to explore relevant theoretical frameworks in terms of organizational behavior issues and provides the opportunity for tourism organizations to understand their employees’ behavior. While highlighting topics including emotional labor, deviant behavior, and organizational cynicism, this book is ideally designed for hotel managers, tour directors, restaurateurs, travel agents, business managers, professionals, researchers, academicians, and students.
