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Author : American Society for Quality Control. Rochester Section
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (851 download)
Download or read book 34 Years of Quality Progress written by American Society for Quality Control. Rochester Section and published by . This book was released on with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Robert E. Cole
Publisher : Oxford University Press, USA
ISBN 13 : 0195122607
Total Pages : 297 pages
Book Rating : 4.1/5 (951 download)
Download or read book Managing Quality Fads written by Robert E. Cole and published by Oxford University Press, USA. This book was released on 1999 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: A longtime student of the Japanese and American quality movements, Cole focuses on the response of American industry to the challenge posed in the early 1980s by high quality goods from Japan. While most American managers view this challenge as slowly but successfully met, many academics see the quality movement that emerged from it as just another fad. In seeking to reconcile these two views, Cole explores the reasons behind American industry's slow response to Japanese quality, arguing that a variety of institutional factors inhibited management action in the early 1980s. He then describes the reshaping of institutions that allowed American companies to close the quality gap and to achieve sustained quality improvements in the 1990s.
Author :
Publisher :
ISBN 13 :
Total Pages : 696 pages
Book Rating : 4.3/5 (555 download)
Download or read book Quality Progress written by and published by . This book was released on 1993 with total page 696 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Paul Hayes
Publisher : Business Expert Press
ISBN 13 : 1947098543
Total Pages : 202 pages
Book Rating : 4.9/5 (47 download)
Download or read book Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume I written by Paul Hayes and published by Business Expert Press. This book was released on 2020-12-24 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: These two volumes are about understanding—why—and application—how—with the aim of providing guidance and introduction to both. Quality is the consistent achievement of the user’s expectations of a product or service. The achievement needs to be “The right thing, right first time, every time, in time.” Beginning with manufacturing and services, it also includes professional, personal, and spiritual dimensions. Variation does not sit happily with consistency and skill in handling risk and opportunity requires competence in the use of statistics, probability, and uncertainty; and needs to complement the critically essential soft dimensions of quality and the overarching and underpinning primacy of personal relationships. There are no clear boundaries to the applicability of quality and the related processes and procedures expressed in management systems, and this is why it matters so much to show “how it applies in diverse business and social environments.” Increasingly, the acceptability of boundaries that are drawn depends on their effect on the user and the achievement of quality, and the latest standards on quality management are explicit on this key point. Quality is everyone’s business, and there is no single professional discipline that can properly express this. Insights, knowledge, experience, best practice, tools, and techniques need to be shared across all kinds of organizational and professional boundaries, and there is no departmental boundary that can stand apart from the organization-wide commitment to quality achievement.
Author : UNESCO Institute for Statistics
Publisher : UNESCO Publishing
ISBN 13 : 9230010561
Total Pages : 119 pages
Book Rating : 4.2/5 (3 download)
Download or read book Regional Monitoring Report on Progress Toward Quality Education for All in Latin America and the Caribbean written by UNESCO Institute for Statistics and published by UNESCO Publishing. This book was released on 2012-04-10 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Charles Tapiero
Publisher : Springer Science & Business Media
ISBN 13 : 146152055X
Total Pages : 415 pages
Book Rating : 4.4/5 (615 download)
Download or read book The Management of Quality and its Control written by Charles Tapiero and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: Throughout the management literat ure , as elegantly trumpeted by management consultants and gurus, there seems to be a common message: tor a firm to be competitive it must produce quality goods or services. This means that firms, to remain competitive, must at the same time produce at the least cost possible to be price competitive and deli ver high quality products and services. As a result, quality has become strategie overnight, involving all, both in and out of the firm, in the management of its interfaces with clients and the environment. To give quality, suppliers, buyers, operations and marketing managers, as weIl as corporate management must become aware of the mutual relationships and inter-dependencies to which they are subjected, so that they will be able to function as a coherent whole. This involves human relations and people problems, organizational design issues, engineering design options, monitoring and control approaches and, most of all , a managerial philosophy that can integrate, monitor and eontrol the multiple elements which render the firm a viable quality producing and profitable whole. To realize the benefits of quality it is imperative that we design products to be compatible with market needs, market structure, eompetition and, of course, that we are constantly aware and abreast of consumers' tastes and the manufacturing technologies that are continuously emerging.
Author : Barrie G. Dale
Publisher : Taylor & Francis
ISBN 13 : 135190728X
Total Pages : 305 pages
Book Rating : 4.3/5 (519 download)
Download or read book Quality Costing written by Barrie G. Dale and published by Taylor & Francis. This book was released on 2017-07-05 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: Third edition of established text which provides practical advice on how to define, identify, collect, measure, analyse, report and use quality costs.
Author : Kenneth S. Stephens
Publisher : Quality Press
ISBN 13 : 0873892771
Total Pages : 321 pages
Book Rating : 4.8/5 (738 download)
Download or read book Juran, Quality, and a Century of Improvement written by Kenneth S. Stephens and published by Quality Press. This book was released on 2004-06-30 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: The fifteenth edition of this influential book series is a tribute to the person and works of Dr. Joseph M. Juran. For over three-quarters of a century the quality discipline has been blessed by the person and dynamics of Dr. Juran. His philosophies and contributions to the quality disciplines, his longevity as a contributor, and his vision in managing for quality, have had significant influences on the world of quality. Among the world renowned contributors (and International Academy for Quality members) to this volume include: Frank M. Gryna, A. Blanton Godfrey, Yoshio Kondo, Joe DeFeo, and Greg Watson.
Author : Stupak/Leitner
Publisher : CRC Press
ISBN 13 : 148227048X
Total Pages : 892 pages
Book Rating : 4.4/5 (822 download)
Download or read book Handbook of Public Quality Management written by Stupak/Leitner and published by CRC Press. This book was released on 2019-09-16 with total page 892 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring a variety of methods for improving the economic performance of organizations, this multidisciplinary text covers macro- and micro-perspectives while considering strategic planning, systematic process analysis, leadership studies, group dynamics, and human motivation theories. It highlights "quality of relationships" as a guiding principle within the framework of public administration and stresses customer, client, and stakeholder satisfaction. With over 1000 literature references, tables, drawings, and equations, and appendices of laws and regulations, the book responds to the mandate for high performance and increased productivity.
Author : John Butman
Publisher : John Wiley & Sons
ISBN 13 : 9780471172109
Total Pages : 290 pages
Book Rating : 4.1/5 (721 download)
Download or read book Juran written by John Butman and published by John Wiley & Sons. This book was released on 1997-06-27 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: "I think I am sitting with God." Such was the awestruck impression of one seminar attendee when he found himself sharing a luncheon table with Joseph Juran, the man whose name has become synonymous with the concept of quality. In the annals of business history, the name Juran resonates with near mythic status. This is the man whose thinking about quality and management revolutionized the way the world does business, a living legend who, along with a few other giants of our age, shaped the course of industrial history. Written with the support of Dr. Juran and the Juran Institute, Juran: A Lifetime of Influence gives us an intimate look at the man, his times, and the evolution of the concepts of quality and management that so profoundly affect business today. Dr. Juran's remarkable story begins at the turn of the century in the Carpathian Mountains of Romania. Joseph Juran was born in a tiny village with unpaved streets and houses with dirt floors, a place that, in his own words, "had no quality problems." His journey to America, in 1912, thrust him into a world of technological marvels, of ocean liners and ice cream, streetcars and flush toilets. Poverty forced him into his first job at age nine, exposing him to work experiences and conditions that kindled his interest in finding better ways to get things done. John Butman's penetrating narrative explores Joseph Juran's early struggles against prejudice, and how-through chess, languages, algebra, and code-breaking-his genius for analysis and problem-solving emerged. It was at Western Electric's Hawthorne Works, one of the great factories of the age, that Juran's lifework began to crystallize. An operation of exceptional size and complexity, Hawthorne gave Juran a visceral understanding of the bedrock issues of quality. He learned the sound of a machine malfunctioning, heard the complaints of a skilled operator betrayed by shoddy materials, and discovered the consequences of poor quality control. Then, in a dramatic turn of events, Juran was given the chance to put his innovative skills and ideas to use as an integral part of the Lend-Lease Administration effort in World War II. The immense and urgent undertaking allowed Juran to throw himself into the fight against the Nazis. Praise for "Joe Juran has led the quality cause from its earliest days. His progressive influence via this enlightening text will be virtually endless." -Robert W. Galvin Chairman of the Executive Committee, Motorola "As much as anyone in the field, Dr. Joseph M. Juran is a major influence in the business world's pursuit of quality. Juran: A Lifetime of Influence finally gives the great man his due. Quality gurus and greenhorns alike will find much to savor in this entertaining and educational book." -Robert A. Lutz Vice Chairman, Chrysler Corporation. "John Butman has captured the extraordinary spirit of one of America's most remarkable pioneers, Joseph M. Juran, in a wonderful text that reads almost like a novel. Here we get a true glimpse of some of the forces that have driven Dr. Juran for over 92 years and of his many breakthrough contributions to world business." -A. Blanton Godfrey Chairman, Juran Institute "This book provides an intimate look at Juran's personal life, while giving the reader a lucid understanding of his philosophy, teachings, and accomplishments." -G. Howland Blackiston Executive Producer of the PBS television documentary, "An Immigrant's Gift" "Juran: A Lifetime of Influence is a well-documented, easy-to-read biography of a remarkable man in a critical period of the twentieth century. Many hitherto untold anecdotes give us insight into Dr. Juran's influence on society. I recommend it not only to quality professionals and business managers, but also to the general public as well." -Yoshinao Nakada Technical Manager, Bell Laboratories, Lucent Technologies.
Author : Donna C. S. Summers
Publisher : Pearson Educación
ISBN 13 : 9789702608134
Total Pages : 436 pages
Book Rating : 4.6/5 (81 download)
Download or read book Quality Management written by Donna C. S. Summers and published by Pearson Educación. This book was released on 2005 with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to enable readers to recognize the cornerstones of creating and sustaining organizational effectiveness, the First Edition is based on key quality initiatives including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. This book explores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. For professionals with a career or interest in business, engineering, engineering technology, and quality management.
Author : Diomidis H. Stamatis
Publisher : CRC Press
ISBN 13 : 1466551259
Total Pages : 363 pages
Book Rating : 4.4/5 (665 download)
Download or read book 10 Essentials for High Performance Quality in the 21st Century written by Diomidis H. Stamatis and published by CRC Press. This book was released on 2012-02-02 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt: As a society, we tend to reward problem solvers, rather than those who prevent problems at their source. In other words, we focus on after-the-fact occurrences (appraisal activities) instead of trying to eliminate these occurrences (preventing activities). Discussing and evaluating the core requirements of quality efficiency and improvement, 10 Essentials for High Performance Quality in the 21st Century proposes an approach to help shift the paradigm of quality from appraisal mode to preventing mode. Identifying 10 steps readers can follow to optimize the quality of products and improve customer satisfaction, the book explains the rationale behind each of the steps in separate chapters. It addresses specific quality issues in six different sectors of the economy and provides statistics, tables, and figures from various organizations that support the need for a paradigm shift. Outlining a systematic process to guide your organization along the path toward improvement, the book covers risk and quality, multicultural management, empowerment, error analysis, team building, advanced quality planning, and quality operating systems. The accompanying CD provides tips and tools to help you implement all the necessary improvement initiatives under the umbrella of quality.
Author : Jiju Antony
Publisher : Routledge
ISBN 13 : 1134596162
Total Pages : 255 pages
Book Rating : 4.1/5 (345 download)
Download or read book Understanding, Managing and Implementing Quality written by Jiju Antony and published by Routledge. This book was released on 2002-09-06 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes in a range of organisational contexts, including manufacturing, higher education, health care, policing and retailing.
Author : Erick Jones
Publisher : CRC Press
ISBN 13 : 1482246996
Total Pages : 616 pages
Book Rating : 4.4/5 (822 download)
Download or read book Quality Management for Organizations Using Lean Six Sigma Techniques written by Erick Jones and published by CRC Press. This book was released on 2014-02-25 with total page 616 pages. Available in PDF, EPUB and Kindle. Book excerpt: The next step in the evolution of the organizational quality field, Lean Six Sigma (LSS) has come of age. However, many challenges to using LSS in lieu of, in conjunction with, or integrated with other quality initiatives remain. An update on the current focus of quality management, Quality Management for Organizations Using Lean Six Sigma Techniqu
Author : Rachel Silvestrini
Publisher : Quality Press
ISBN 13 : 1951058755
Total Pages : 684 pages
Book Rating : 4.9/5 (51 download)
Download or read book The Certified Quality Engineer Handbook written by Rachel Silvestrini and published by Quality Press. This book was released on 2017-01-25 with total page 684 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive reference manual to the Certified Quality Engineer Body of Knowledge and study guide for the CQE exam.
Download or read book Total Quality Management (TQM) written by and published by . This book was released on 1992 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Paul Hayes
Publisher : Business Expert Press
ISBN 13 : 195253853X
Total Pages : 291 pages
Book Rating : 4.9/5 (525 download)
Download or read book Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume II written by Paul Hayes and published by Business Expert Press. This book was released on 2020-12-24 with total page 291 pages. Available in PDF, EPUB and Kindle. Book excerpt: These two volumes are about understanding—why—and application—how—with the aim of providing guidance and introduction to both. Quality is the consistent achievement of the user’s expectations of a product or service. The achievement needs to be “The right thing, right first time, every time, in time.” Beginning with manufacturing and services, it also includes professional, personal, and spiritual dimensions. Variation does not sit happily with consistency and skill in handling risk and opportunity requires competence in the use of statistics, probability, and uncertainty; and needs to complement the critically essential soft dimensions of quality and the overarching and underpinning primacy of personal relationships. There are no clear boundaries to the applicability of quality and the related processes and procedures expressed in management systems, and this is why it matters so much to show “how it applies in diverse business and social environments.” Increasingly, the acceptability of boundaries that are drawn depends on their effect on the user and the achievement of quality, and the latest standards on quality management are explicit on this key point. Quality is everyone’s business, and there is no single professional discipline that can properly express this. Insights, knowledge, experience, best practice, tools, and techniques need to be shared across all kinds of organizational and professional boundaries, and there is no departmental boundary that can stand apart from the organization-wide commitment to quality achievement.
