1999 Winter Simulation Conference Proceedings

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Discrete Event Simulations

Author : Aitor Goti
Publisher : BoD – Books on Demand
ISBN 13 : 953307115X
Total Pages : 342 pages
Book Rating : 4.5/5 (33 download)

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Book Synopsis Discrete Event Simulations by : Aitor Goti

Download or read book Discrete Event Simulations written by Aitor Goti and published by BoD – Books on Demand. This book was released on 2010-08-18 with total page 342 pages. Available in PDF, EPUB and Kindle. Book excerpt: Considered by many authors as a technique for modelling stochastic, dynamic and discretely evolving systems, this technique has gained widespread acceptance among the practitioners who want to represent and improve complex systems. Since DES is a technique applied in incredibly different areas, this book reflects many different points of view about DES, thus, all authors describe how it is understood and applied within their context of work, providing an extensive understanding of what DES is. It can be said that the name of the book itself reflects the plurality that these points of view represent. The book embraces a number of topics covering theory, methods and applications to a wide range of sectors and problem areas that have been categorised into five groups. As well as the previously explained variety of points of view concerning DES, there is one additional thing to remark about this book: its richness when talking about actual data or actual data based analysis. When most academic areas are lacking application cases, roughly the half part of the chapters included in this book deal with actual problems or at least are based on actual data. Thus, the editor firmly believes that this book will be interesting for both beginners and practitioners in the area of DES.

Process Simulation Using WITNESS

Author : Raid Al-Aomar
Publisher : John Wiley & Sons
ISBN 13 : 1119019753
Total Pages : 591 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis Process Simulation Using WITNESS by : Raid Al-Aomar

Download or read book Process Simulation Using WITNESS written by Raid Al-Aomar and published by John Wiley & Sons. This book was released on 2015-08-11 with total page 591 pages. Available in PDF, EPUB and Kindle. Book excerpt: Teaches basic and advanced modeling and simulation techniques to both undergraduate and postgraduate students and serves as a practical guide and manual for professionals learning how to build simulation models using WITNESS, a free-standing software package. This book discusses the theory behind simulation and demonstrates how to build simulation models with WITNESS. The book begins with an explanation of the concepts of simulation modeling and a “guided tour” of the WITNESS modeling environment. Next, the authors cover the basics of building simulation models using WITNESS and modeling of material-handling systems. After taking a brief tour in basic probability and statistics, simulation model input analysis is then examined in detail, including the importance and techniques of fitting closed-form distributions to observed data. Next, the authors present simulation output analysis including determining run controls and statistical analysis of simulation outputs and show how to use these techniques and others to undertake simulation model verification and validation. Effective techniques for managing a simulation project are analyzed, and case studies exemplifying the use of simulation in manufacturing and services are covered. Simulation-based optimization methods and the use of simulation to build and enhance lean systems are then discussed. Finally, the authors examine the interrelationships and synergy between simulation and Six Sigma. Emphasizes real-world applications of simulation modeling in both services and manufacturing sectors Discusses the role of simulation in Six Sigma projects and Lean Systems Contains examples in each chapter on the methods and concepts presented Process Simulation Using WITNESS is a resource for students, researchers, engineers, management consultants, and simulation trainers.

Operational Research for Emergency Planning in Healthcare: Volume 2

Author : Navonil Mustafee
Publisher : Springer
ISBN 13 : 1137573287
Total Pages : 351 pages
Book Rating : 4.1/5 (375 download)

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Book Synopsis Operational Research for Emergency Planning in Healthcare: Volume 2 by : Navonil Mustafee

Download or read book Operational Research for Emergency Planning in Healthcare: Volume 2 written by Navonil Mustafee and published by Springer. This book was released on 2016-01-26 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents a selection of studies that have applied Operational Research methods to improve emergency planning in healthcare, to include both A&E and public health emergencies like epidemic and natural disasters. The studies have delved into qualitative Operational Research like Problem Structuring, Critical Systems Thinking, Soft Systems Methodology, and Qualitative System Dynamics, and also quantitative techniques such as Monte Carlo Simulation, Discrete-event Simulation, and System Dynamics. These techniques have been applied for review and assessment of emergency services, for policy formulation and for facilitating broader public engagement in emergency preparedness and response. Furthermore, this book presents rigorous reviews on the applications of Operational Research in the wider healthcare context. This volume focuses mainly on emergency planning at the strategic level, whereas volume 1 focuses on planning at the operational level. The OR Essentials series presents a unique cross-section of high quality research work fundamental to understanding contemporary issues and research across a range of Operational Research (OR) topics. It brings together some of the best research papers from the highly respected journals of the Operational Research Society, also published by Palgrave Macmillan.

Handbook of Research on Discrete Event Simulation Environments: Technologies and Applications

Author : Abu-Taieh, Evon M. O.
Publisher : IGI Global
ISBN 13 : 1605667757
Total Pages : 609 pages
Book Rating : 4.6/5 (56 download)

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Book Synopsis Handbook of Research on Discrete Event Simulation Environments: Technologies and Applications by : Abu-Taieh, Evon M. O.

Download or read book Handbook of Research on Discrete Event Simulation Environments: Technologies and Applications written by Abu-Taieh, Evon M. O. and published by IGI Global. This book was released on 2009-10-31 with total page 609 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a comprehensive overview of theory and practice in simulation systems focusing on major breakthroughs within the technological arena, with particular concentration on the accelerating principles, concepts and applications"--Provided by publisher.

Managing Supply Chain Risk and Vulnerability

Author : Teresa Wu
Publisher : Springer Science & Business Media
ISBN 13 : 1848826346
Total Pages : 236 pages
Book Rating : 4.8/5 (488 download)

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Book Synopsis Managing Supply Chain Risk and Vulnerability by : Teresa Wu

Download or read book Managing Supply Chain Risk and Vulnerability written by Teresa Wu and published by Springer Science & Business Media. This book was released on 2009-08-20 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Supply Chain Risk and Vulnerability, a book that both practitioners and students can use to better understand and manage supply chain risk, presents topics on decision making related to supply chain risk. Leading academic researchers, as well as practitioners, have contributed chapters focusing on developing an overall understanding of risk and its relationship to supply chain performance; investigating the relationship between response time and disruption impact; assessing and prioritizing risks; and assessing supply chain resilience. Supply chain managers will find Managing Supply Chain Risk and Vulnerability a useful tool box for methods they can employ to better mitigate and manage supply chain risk. On the academic side, the book can be used to teach senior undergraduate students, as well as graduate-level students. Additionally, researchers may use the text as a reference in the area of supply chain risk and vulnerability.

Discrete-Event Modeling and Simulation

Author : Gabriel A. Wainer
Publisher : CRC Press
ISBN 13 : 142005337X
Total Pages : 520 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Discrete-Event Modeling and Simulation by : Gabriel A. Wainer

Download or read book Discrete-Event Modeling and Simulation written by Gabriel A. Wainer and published by CRC Press. This book was released on 2017-12-19 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complex artificial dynamic systems require advanced modeling techniques that can accommodate their asynchronous, concurrent, and highly non-linear nature. Discrete Event systems Specification (DEVS) provides a formal framework for hierarchical construction of discrete-event models in a modular manner, allowing for model re-use and reduced development time. Discrete Event Modeling and Simulation presents a practical approach focused on the creation of discrete-event applications. The book introduces the CD++ tool, an open-source framework that enables the simulation of discrete-event models. After setting up the basic theory of DEVS and Cell-DEVS, the author focuses on how to use the CD++ tool to define a variety of models in biology, physics, chemistry, and artificial systems. They also demonstrate how to map different modeling techniques, such as Finite State Machines and VHDL, to DEVS. The in-depth coverage elaborates on the creation of simulation software for DEVS models and the 3D visualization environments associated with these tools. A much-needed practical approach to creating discrete-event applications, this book offers world-class instruction on the field’s most useful modeling tools.

Encyclopedia of Information Science and Technology

Author : Mehdi Khosrow-Pour
Publisher : IGI Global Snippet
ISBN 13 : 9781605660264
Total Pages : 4292 pages
Book Rating : 4.6/5 (62 download)

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Book Synopsis Encyclopedia of Information Science and Technology by : Mehdi Khosrow-Pour

Download or read book Encyclopedia of Information Science and Technology written by Mehdi Khosrow-Pour and published by IGI Global Snippet. This book was released on 2009 with total page 4292 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This set of books represents a detailed compendium of authoritative, research-based entries that define the contemporary state of knowledge on technology"--Provided by publisher.

Planning Production and Inventories in the Extended Enterprise

Author : Karl G Kempf
Publisher : Springer Science & Business Media
ISBN 13 : 1441981918
Total Pages : 592 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis Planning Production and Inventories in the Extended Enterprise by : Karl G Kempf

Download or read book Planning Production and Inventories in the Extended Enterprise written by Karl G Kempf and published by Springer Science & Business Media. This book was released on 2011-03-23 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: In two volumes, Planning Production and Inventories in the Extended Enterprise: A State of the Art Handbook examines production planning across the extended enterprise against a backdrop of important gaps between theory and practice. The early chapters describe the multifaceted nature of production planning problems and reveal many of the core complexities. The middle chapters describe recent research on theoretical techniques to manage these complexities. Accounts of production planning system currently in use in various industries are included in the later chapters. Throughout the two volumes there are suggestions on promising directions for future work focused on closing the gaps. Included in Volume 1 are papers on the Historical Foundations of Manufacturing Planning and Control; Advanced Planning and Scheduling Systems; Sustainable Product Development and Manufacturing; Uncertainty and Production Planning; Demand Forecasting; Production Capacity; Data in Production and Supply Chain Planning; Financial Uncertainty in SC Models; Field Based Research in Production Control; Collaborative SCM; Sequencing and Coordination in Outsourcing and Subcontracting Operations; Inventory Management; Pricing, Variety and Inventory Decisions for Substitutable Items; Perishable and Aging Inventories; Optimization Models of Production Planning Problems; Aggregate Modeling of Manufacturing Systems; Robust Stability Analysis of Decentralized Supply Chains; Simulation in Production Planning; and Simulation-Optimization in Support of Tactical and Strategic Enterprise Decisions. Included in Volume 2 are papers on Workload and Lead-Time Considerations under Uncertainty; Production Planning and Scheduling; Production Planning Effects on Dynamic Behavior of A Simple Supply Chain; Supply and Demand in Assemble-to-Order Supply Chains; Quantitative Risk Assessment in Supply Chains; A Practical Multi-Echelon Inventory Model with Semiconductor Application; Supplier Managed Inventory for Custom Items with Long Lead Times; Decentralized Supply Chain Formation; A Cooperative Game Approach to Procurement Network Formation; Flexible SC Contracts with Options; Build-to-Order Meets Global Sourcing for the Auto Industry; Practical Modeling in Automotive Production; Discrete Event Simulation Models; Diagnosing and Tuning a Statistical Forecasting System; Enterprise-Wide SC Planning in Semiconductor and Package Operations; Production Planning in Plastics; SC Execution Using Predictive Control; Production Scheduling in The Pharmaceutical Industry; Computerized Scheduling for Continuous Casting in Steelmaking; and Multi-Model Production Planning and Scheduling in an Industrial Environment.

Handbook of Computational Intelligence in Manufacturing and Production Management

Author : Laha, Dipak
Publisher : IGI Global
ISBN 13 : 1599045842
Total Pages : 516 pages
Book Rating : 4.5/5 (99 download)

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Book Synopsis Handbook of Computational Intelligence in Manufacturing and Production Management by : Laha, Dipak

Download or read book Handbook of Computational Intelligence in Manufacturing and Production Management written by Laha, Dipak and published by IGI Global. This book was released on 2007-11-30 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the last two decades, computer and information technologies have forced great changes in the ways businesses manage operations in meeting the desired quality of products and services, customer demands, competition, and other challenges. The Handbook of Computational Intelligence in Manufacturing and Production Management focuses on new developments in computational intelligence in areas such as forecasting, scheduling, production planning, inventory control, and aggregate planning, among others. This comprehensive collection of research provides cutting-edge knowledge on information technology developments for both researchers and professionals in fields such as operations and production management, Web engineering, artificial intelligence, and information resources management.

Handbook On Business Information Systems

Author : Angappa Gunasekaran
Publisher : World Scientific
ISBN 13 : 981446953X
Total Pages : 961 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Handbook On Business Information Systems by : Angappa Gunasekaran

Download or read book Handbook On Business Information Systems written by Angappa Gunasekaran and published by World Scientific. This book was released on 2010-04-27 with total page 961 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook covers the vast field of business information systems, focusing particularly on developing information systems to capture and integrate information technology together with the people and their businesses.Part I of the book, “Health Care Information Systems”, focuses on providing global leadership for the optimal use of health care information technology (IT). It provides knowledge about the best use of information systems for the betterment of health care services. Part II, “Business Process Information Systems”, extends the previous theory in the area of process development by recognizing that improvements in intra-organizational business processes need to be complemented by corresponding improvements in inter-organizational processes. Part III deals with “Industrial Data and Management Systems” and captures the main challenges faced by the industry, such as the changes in the operations paradigm of manufacturing and service organizations. Finally, Part IV, “Evaluation of Business Information Systems”, discusses the empirical investigation into the adoption of systems development methodologies and the security pattern of the business systems along with the mathematical models.

Energy-Related Material Flow Simulation in Production and Logistics

Author : Sigrid Wenzel
Publisher : Springer Nature
ISBN 13 : 3031342186
Total Pages : 208 pages
Book Rating : 4.0/5 (313 download)

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Book Synopsis Energy-Related Material Flow Simulation in Production and Logistics by : Sigrid Wenzel

Download or read book Energy-Related Material Flow Simulation in Production and Logistics written by Sigrid Wenzel and published by Springer Nature. This book was released on 2024-01-15 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides for the first time an overview on the current approaches and applications of energy aspects in production and logistics by the use of simulation techniques. During the last decade, the importance of energy in the material flow processes has become more and more important. The pressure to reduce the environmental footprint of production and logistics systems will even intensify in future. Therefore, enterprises have started to integrate the use of energy into their planning processes much more than before, even designing feedback loops, e.g., from energy control to production control. This receives additional attention with the increasing use of renewable, but less reliable, energy sources. Care must be taken to establish processes that aim to use energy when it is available. As an example, many industrial processes like melting or coating have significant energy demands, but could vary the point of time of its consumption within specific limits, leading to a very high complexity. It discusses the construction and application of energy-specific performance indicators and analyzes the input information that needs to be acquired before implementing suitable models. On this basis, concrete technical solutions are introduced.

Fundamentals of Performance Evaluation of Computer and Telecommunication Systems

Author : Mohammed S. Obaidat
Publisher : John Wiley & Sons
ISBN 13 : 0470567198
Total Pages : 477 pages
Book Rating : 4.4/5 (75 download)

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Book Synopsis Fundamentals of Performance Evaluation of Computer and Telecommunication Systems by : Mohammed S. Obaidat

Download or read book Fundamentals of Performance Evaluation of Computer and Telecommunication Systems written by Mohammed S. Obaidat and published by John Wiley & Sons. This book was released on 2010-01-26 with total page 477 pages. Available in PDF, EPUB and Kindle. Book excerpt: The only singular, all-encompassing textbook on state-of-the-art technical performance evaluation Fundamentals of Performance Evaluation of Computer and Telecommunication Systems uniquely presents all techniques of performance evaluation of computers systems, communication networks, and telecommunications in a balanced manner. Written by the renowned Professor Mohammad S. Obaidat and his coauthor Professor Noureddine Boudriga, it is also the only resource to treat computer and telecommunication systems as inseparable issues. The authors explain the basic concepts of performance evaluation, applications, performance evaluation metrics, workload types, benchmarking, and characterization of workload. This is followed by a review of the basics of probability theory, and then, the main techniques for performance evaluation namely measurement, simulation, and analytic modeling with case studies and examples. Contains the practical and applicable knowledge necessary for a successful performance evaluation in a balanced approach Reviews measurement tools, benchmark programs, design of experiments, traffic models, basics of queueing theory, and operational and mean value analysis Covers the techniques for validation and verification of simulation as well as random number generation, random variate generation, and testing with examples Features numerous examples and case studies, as well as exercises and problems for use as homework or programming assignments Fundamentals of Performance Evaluation of Computer and Telecommunication Systems is an ideal textbook for graduate students in computer science, electrical engineering, computer engineering, and information sciences, technology, and systems. It is also an excellent reference for practicing engineers and scientists.

Research Challenges in Modeling and Simulation for Engineering Complex Systems

Author : Richard Fujimoto
Publisher : Springer
ISBN 13 : 3319585444
Total Pages : 138 pages
Book Rating : 4.3/5 (195 download)

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Book Synopsis Research Challenges in Modeling and Simulation for Engineering Complex Systems by : Richard Fujimoto

Download or read book Research Challenges in Modeling and Simulation for Engineering Complex Systems written by Richard Fujimoto and published by Springer. This book was released on 2017-08-18 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: This illuminating text/reference presents a review of the key aspects of the modeling and simulation (M&S) life cycle, and examines the challenges of M&S in different application areas. The authoritative work offers valuable perspectives on the future of research in M&S, and its role in engineering complex systems. Topics and features: reviews the challenges of M&S for urban infrastructure, healthcare delivery, automated vehicle manufacturing, deep space missions, and acquisitions enterprise; outlines research issues relating to conceptual modeling, covering the development of explicit and unambiguous models, communication and decision-making, and architecture and services; considers key computational challenges in the execution of simulation models, in order to best exploit emerging computing platforms and technologies; examines efforts to understand and manage uncertainty inherent in M&S processes, and how these can be unified under a consistent theoretical and philosophical foundation; discusses the reuse of models and simulations to accelerate the simulation model development process. This thought-provoking volume offers important insights for all researchers involved in modeling and simulation across the full spectrum of disciplines and applications, defining a common research agenda to support the entire M&S research community.

Applied System Simulation

Author : Mohammad S. Obaidat
Publisher : Springer Science & Business Media
ISBN 13 : 1441992189
Total Pages : 512 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis Applied System Simulation by : Mohammad S. Obaidat

Download or read book Applied System Simulation written by Mohammad S. Obaidat and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 512 pages. Available in PDF, EPUB and Kindle. Book excerpt: Simulation and molding are efficient techniques that can aid the city and regional planners and engineers in optimizing the operation of urban systems such as traffic light control, highway toll automation, consensus building, public safety, and environmental protection. When modeling transportation systems such as freeway systems, arterial or downtown grid systems, the city planner and engineer is concerned with capturing the varied interactions between drivers, automobiles, and the infrastructure. Modeling and simulation are used to effectively optimize the design and operation of all of these urban systems. It is possible that in an urban simulation community workshop, citizens can work interactively in front of computers and be able using the click of the mouse to walk up to their own front porch, looking at the proposed shopping mall alternatives across the street from virtually any angle and proposed bridge or tunnel and see how it can reduce traffic congestion. Buildings can be scaled down or taken out, their orientation can be changed in order to check the view and orientation in order to have better site with efficient energy-conservation. The stone or brick material on a building can be replaced by colored concrete, or more trees and lampposts can be placed on the site. Such flexibility in simulation and animation allows creative ideas in the design and orientation of urban sites to be demonstrated to citizens and decision makers before final realization.

Modeling and Simulation of Discrete Event Systems

Author : Byoung Kyu Choi
Publisher : John Wiley & Sons
ISBN 13 : 1118732855
Total Pages : 427 pages
Book Rating : 4.1/5 (187 download)

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Book Synopsis Modeling and Simulation of Discrete Event Systems by : Byoung Kyu Choi

Download or read book Modeling and Simulation of Discrete Event Systems written by Byoung Kyu Choi and published by John Wiley & Sons. This book was released on 2013-08-07 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: Computer modeling and simulation (M&S) allows engineers to study and analyze complex systems. Discrete-event system (DES)-M&S is used in modern management, industrial engineering, computer science, and the military. As computer speeds and memory capacity increase, so DES-M&S tools become more powerful and more widely used in solving real-life problems. Based on over 20 years of evolution within a classroom environment, as well as on decades-long experience in developing simulation-based solutions for high-tech industries, Modeling and Simulation of Discrete-Event Systems is the only book on DES-M&S in which all the major DES modeling formalisms – activity-based, process-oriented, state-based, and event-based – are covered in a unified manner: A well-defined procedure for building a formal model in the form of event graph, ACD, or state graph Diverse types of modeling templates and examples that can be used as building blocks for a complex, real-life model A systematic, easy-to-follow procedure combined with sample C# codes for developing simulators in various modeling formalisms Simple tutorials as well as sample model files for using popular off-the-shelf simulators such as SIGMA®, ACE®, and Arena® Up-to-date research results as well as research issues and directions in DES-M&S Modeling and Simulation of Discrete-Event Systems is an ideal textbook for undergraduate and graduate students of simulation/industrial engineering and computer science, as well as for simulation practitioners and researchers.

Knowledge and Skill Chains in Engineering and Manufacturing

Author : Eiji Arai
Publisher : Springer
ISBN 13 : 0387238522
Total Pages : 379 pages
Book Rating : 4.3/5 (872 download)

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Book Synopsis Knowledge and Skill Chains in Engineering and Manufacturing by : Eiji Arai

Download or read book Knowledge and Skill Chains in Engineering and Manufacturing written by Eiji Arai and published by Springer. This book was released on 2008-12-21 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the first DIISM conference, which took place 9 years ago, the world has seen drastic changes, including the transformation of manufacturing and engineering software, and the information and communication technologies deployed. The conditions for manufacturing and engineering have changed on a large scale, in terms of technology-enabled collaboration among the fields of design, engineering, production, usage, maintenance and recyclingldisposal. These changes can be observed in rapidly-growing fields such as supply chain management. As for production technologies at factory floors, new visions on human-machine co-existing systems involve both knowledge management and multi-media technologies. Therefore, because of these changes, the importance of information infrastructure for manufacturing has increased, stunningly. Information infrastructure plays a key role in integrating diverse fields of manufacturing, engineering and management. This, in addition to its basic role, as the information and communication platform for the production systems. Eventually, it should also serve the synthetic function of knowledge management, during the life cycles of both the production systems and their products, and for all stakeholders.

Customer-Driven Supply Chains

Author : Andrew C. Lyons
Publisher : Springer Science & Business Media
ISBN 13 : 1846288762
Total Pages : 205 pages
Book Rating : 4.8/5 (462 download)

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Book Synopsis Customer-Driven Supply Chains by : Andrew C. Lyons

Download or read book Customer-Driven Supply Chains written by Andrew C. Lyons and published by Springer Science & Business Media. This book was released on 2012-01-05 with total page 205 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, the supply chain has become a key element to the survival and prosperity of organisations in different industry sectors. Organisations dealing in dynamic business environments demand supply chains that support the satisfaction of customer needs. The principles of lean thinking that once permeated standalone organisations have now been transferred to the supply chain, making imperative the development of innovative approaches to supply chain management. Customer-driven Supply Chains: Strategies for Lean and Agile Supply Chain Design reviews the concept of lean thinking and its relationship to other key initiatives associated with supply chain management. Detailed industrial case studies based on the authors’ experience illustrate the principles behind lean supply chains. Moreover, a series of diagrams are used to illustrate critical concepts and supply chain architectures. Special emphasis is placed on the importance of transferring lean principles from the organisational level to the supply chain level. The theory and principles behind lean supply chains are reviewed. Other concepts related to lean supply chains discussed in the book include: mass customisation, agility, information sharing and the bullwhip effect. A methodology used to measure the performance of supply chains is introduced; this methodology comprises the tools of decision timeline, data-flow diagramming, supply chain value stream mapping and a performance measurement scorecard. Readers will gain a clear picture of the competitive implications of lean supply chains. Customer-driven Supply Chains: Strategies for Lean and Agile Supply Chain Design will be a valuable resource of material to students studying supply chain/operations management as well as researchers in this field. Industry practitioners will learn how to develop sound supply chain strategies that can have a positive impact in their organisation.