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Author : Paula J. MacLean
Publisher : Silver Creek Press
ISBN 13 : 0968443001
Total Pages : 230 pages
Book Rating : 4.9/5 (684 download)
Download or read book The Supervisor's Big Book of Answers written by Paula J. MacLean and published by Silver Creek Press. This book was released on 1999 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : William and Carolyn Hines
Publisher : iUniverse
ISBN 13 : 1450212670
Total Pages : 99 pages
Book Rating : 4.4/5 (52 download)
Download or read book What to Say and How to Say It written by William and Carolyn Hines and published by iUniverse. This book was released on 2010-04 with total page 99 pages. Available in PDF, EPUB and Kindle. Book excerpt: All of us struggle at times with finding the right words to say to an employee, a friend, a spouse, or a neighbor. We tend to be timid and hide our true feelings because we are not sure how to respond. What to Say and How to Say It provides us with a guide or road map on how to handle difficult situations and do so in a most professional manner. It's a proven fact that the best communicators are not the best talkers; they are the best listeners. What to Say and How to Say It'based on the compelling research supporting emotional intelligence and the work of Daniel Goleman, author of Working with Emotional Intelligence and Social Intelligence'gives specific prompts or language helpful for entering, engaging in, and exiting courageous conversations. Courageous conversations are those discussions we all need to have, oftentimes with people we care about, don't care about, or need to care about. These are the conversations that will help us make it through difficult times, get over hurdles that are blocking relationship building, and improve living and working conditions for everyone involved. Skills in courageous conversations help to build emotional intelligence.
Author : Robert Evans
Publisher : John Wiley & Sons
ISBN 13 : 0470507322
Total Pages : 165 pages
Book Rating : 4.4/5 (75 download)
Download or read book Seven Secrets of the Savvy School Leader written by Robert Evans and published by John Wiley & Sons. This book was released on 2010-02-15 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: The keys to having an outstanding career as a school leader. The American educational system is in crisis; trends of recent years have been extraordinarily hard on educators. An entire generation of school leaders is retiring, many of them early, and the number of candidates applying to replace them is plummeting. In many districts, applications have shrunk by nearly two-thirds. Seven Secrets of The Savvy School Leader hopes to counteract these glum statistics by giving both aspiring and experienced school leaders important survival tools, and encouraging long-term leaders to renew their faith in their own abilities. Describes the innate tensions inherent in leadership Explores the difference between dilemmas and problems Encourages leaders to make change by making meaning Offers guidance for being your best and bold self Written an expert on school leadership who has worked closely with thousands of schools over the years, the book will help anyone serving as or considering becoming a school administrator.
Author : Edward M Mone
Publisher : Routledge
ISBN 13 : 1317235282
Total Pages : 268 pages
Book Rating : 4.3/5 (172 download)
Download or read book Employee Engagement Through Effective Performance Management written by Edward M Mone and published by Routledge. This book was released on 2018-01-03 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a practical guide for managers to increase and support employee engagement through stronger performance management tools and techniques. In this second edition, Edward Mone and Manuel London incorporate new developments in the field, including discussion of issues about the value of challenging goals, annual formal appraisals, forced ranking, and ways to give constructive feedback. The authors expand the traditional notion of performance management to include building trust, creating conditions of empowerment, managing team learning, and maintaining ongoing straightforward communications about performance, all of which are critical to employee engagement. Case studies offer concrete examples, and checklists and surveys supply managers with ways to assess employee engagement as well as directions for increasing engagement. An up-to-date, straightforward guide, this book is appropriate for graduate students in Employee Engagement, Human Resources, and Management Studies, as well as scholars and practitioners in those fields.
Author : Jim Collison
Publisher : Capital Books
ISBN 13 : 9781892123725
Total Pages : 188 pages
Book Rating : 4.1/5 (237 download)
Download or read book No-how Coaching written by Jim Collison and published by Capital Books. This book was released on 2001 with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: For winning in sports and business -- a fast-read, how-to-win guide to "All-Time Winningest Coach" John Gagliardi's unorthodox "NO-How" coaching method
Author : Rosalind Jeffries
Publisher :
ISBN 13 : 9780964844445
Total Pages : 122 pages
Book Rating : 4.8/5 (444 download)
Download or read book 101 Recognition Secrets written by Rosalind Jeffries and published by . This book was released on 2005 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Bruce Tulgan
Publisher : W. W. Norton & Company
ISBN 13 : 9780393323009
Total Pages : 228 pages
Book Rating : 4.3/5 (23 download)
Download or read book Winning The Talent Wars written by Bruce Tulgan and published by W. W. Norton & Company. This book was released on 2002-06-04 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Bruce Tulgan is the new Tom Peters." —Howard Jenkins, chairman and CEO, Publix Super Markets, Inc. Battered by waves of downsizing since the 1980s, talented men and women no longer seek job security from one company. This is the true hallmark of the new economy—not fleeting dot-coms and IPOs, but a fast-moving, free-agent workforce with the flexibility to jolt productivity. Managers, meanwhile, must grab hold of this shifting group of talent and squeeze more work out of them than ever before, particularly in a tight economy. The trouble is, their traditional source of power over employees—the corporate ladder—is dead and gone. Using richly detailed, never-before-published accounts, Bruce Tulgan reveals how America's most influential corporations, including Cisco, Dell, Microsoft, General Motors, J.P. Morgan, and J.C. Penney, are replacing obsolete recruitment and retention efforts with breakthrough solutions. "Tulgan's smart, crisp, light-handed prose makes his radical notions sound downright commonsensical," says Fortune magazine. Those radical ideas are the secret weapon of today's most successful, creative managers.
Author :
Publisher :
ISBN 13 :
Total Pages : 636 pages
Book Rating : 4.:/5 (311 download)
Download or read book Handbooks written by and published by . This book was released on 1920 with total page 636 pages. Available in PDF, EPUB and Kindle. Book excerpt: Published to provide British delegates with information for the Peace Conference.
Author : John R. DiJulius III
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814426972
Total Pages : 186 pages
Book Rating : 4.8/5 (144 download)
Download or read book Secret Service written by John R. DiJulius III and published by AMACOM Div American Mgmt Assn. This book was released on 2003-01-28 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Either you can decide to compete on price alone and pray you can maintain a cost structure to generate a profit, or you can provide magical moments that create value for your guests. . . . Throughout Secret Service, DiJulius demonstrates how to transform bland customer service standards into memorable customer experiences.”— from the foreword by Bill Capodagli and Lynn Jackson, coauthors of The Disney Way and Every Business Is Show Business How many successful businesses provide the kind of unforgettable client experience that keeps customers coming back time after time and year after year? John DiJulius has built his award-winning business around a customer service approach that has earned comparisons to Disney, Nordstrom, and other legendary customer experience pioneers. In Secret Service DiJulius reveals how to develop behind-the-scenes systems that will enable your business to * develop a great corporate culture that shows in the dedication and passion of your front-line people * “go deeper” with your existing customers * turn complaints into positive experiences * make each customer feel welcome, comfortable, important, and understood. DiJulius will teach you all the techniques that have catapulted his business to the top, making him one of the most sought-after service experts in America. By quantifying and examining each phase of the Customer Experience Cycle, Secret Service reveals clever, practical ideas that can be transformed into repeatable best practices in any organization and at every level. Packed with examples applicable to a wide range of industries, this book provides practical, realistic ways to reap the benefits of greater customer loyalty, exponentially expanded referral networks, lower employee turnover, and stronger bottom-line results.
Author : Alexandra Bradbury
Publisher :
ISBN 13 : 9780914093077
Total Pages : pages
Book Rating : 4.0/5 (93 download)
Download or read book Secrets of a Successful Organizer written by Alexandra Bradbury and published by . This book was released on 2016-04-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Elizabeth Singer Hunt
Publisher : Running Press Kids
ISBN 13 : 1602862079
Total Pages : 94 pages
Book Rating : 4.6/5 (28 download)
Download or read book Secret Agent Jack Stalwart: Book 5: The Secret of the Sacred Temple: Cambodia written by Elizabeth Singer Hunt and published by Running Press Kids. This book was released on 2012-07-31 with total page 94 pages. Available in PDF, EPUB and Kindle. Book excerpt: When an archaeologist who guards the priceless 1,000-year-old treasures of the temple of Angor Wat goes missing, her daughter Kate calls on Jack to help bring her home. No sweat for a top secret agent. Except this time it's personal. The archaeologist also has information leading to the whereabouts of Jack's missing brother. Now Jack must stop a power-hungry madman before the treasure, and the archaeologist, disappear forever.
Author :
Publisher : Routledge
ISBN 13 : 1317821718
Total Pages : 250 pages
Book Rating : 4.3/5 (178 download)
Download or read book Employee Engagement Through Effective Performance Management written by and published by Routledge. This book was released on 2014-03-05 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: An engaged employee is someone who feels involved, committed, passionate and empowered and demonstrates those feelings in work behavior. This book explains that a more engaged workforce is really about better performance management. The authors expand the traditional notion of performance management to include building trust, creating conditions of empowerment, managing team learning, and maintaining ongoing straightforward communications about performance, all of which are critical to employee engagement. The "best practices" tools and advice in this book are based on solid research as well as the authors’ experience.
Author :
Publisher :
ISBN 13 :
Total Pages : 2318 pages
Book Rating : 4.:/5 ( download)
Download or read book Small Business Sourcebook written by and published by . This book was released on 2005 with total page 2318 pages. Available in PDF, EPUB and Kindle. Book excerpt: A guide to the information services and sources provided to 100 types of small business by associations, consultants, educational programs, franchisers, government agencies, reference works, statisticians, suppliers, trade shows, and venture capital firms.
Author :
Publisher :
ISBN 13 :
Total Pages : 628 pages
Book Rating : 4.3/5 (91 download)
Download or read book Handbooks Prepared Under the Direction of the Historical Section of the Foreign Office: French African possessions, no. 100-109 written by and published by . This book was released on 1920 with total page 628 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Sven Behrendt
Publisher : Routledge
ISBN 13 : 1134118414
Total Pages : 169 pages
Book Rating : 4.1/5 (341 download)
Download or read book The Secret Israeli-Palestinian Negotiations in Oslo written by Sven Behrendt and published by Routledge. This book was released on 2007-03-06 with total page 169 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Oslo secret negotiations from 1992 to 1993 were some of the most astonishing and also successful negotiations in the Middle East, leading to the mutual recognition between the PLO and Israel. Through an in-depth examination of the Oslo negotiations, this book argues that at the core of the negotiations was a fascinating dilemma of recognition. Overcoming this dilemma was at the centre of the secret negotiations. A thorough analysis documents how decision makers tried to communicate without being able to engage in face-to-face negotiations, and highlights the significance of the role of third parties in the conflict resolution process, stressing in particular the importance of the European Union’s power in bringing the sides together. This is a comprehensive account of the Oslo negotiations, focusing particularly on the timely issue of non-recognition – which is of great importance today given the recent emergence of the rise of Hamas as the dominant Palestinian political force.
Author :
Publisher :
ISBN 13 :
Total Pages : 312 pages
Book Rating : 4.:/5 ( download)
Download or read book HR Focus written by and published by . This book was released on 2005 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Karen L. King
Publisher : Harvard University Press
ISBN 13 : 9780674019034
Total Pages : 428 pages
Book Rating : 4.0/5 (19 download)
Download or read book The Secret Revelation of John written by Karen L. King and published by Harvard University Press. This book was released on 2009-02-28 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lost in antiquity, rediscovered in 1896, and only recently accessible for study, The Secret Revelation of John offers a firsthand look into the diversity of Christianity before the establishment of canon and creed. Karen L. King offers an illuminating reading of this ancient text--a narrative of the creation of the universe and humanity and a guide to justice and salvation, said to be Christ's revelation to his disciple John. Freeing the Revelation from the category of "Gnosticism" to which such accounts were relegated, King shows how the Biblical text could be read by early Christians in radical and revisionary ways. By placing the Revelation in its social and intellectual milieu, she revises our understanding of early Christianity and, more generally, religious thought in the ancient Mediterranean world. Her work helps the modern reader through many intriguing--but confusing--ideas in the text: for example, that the creator god of Genesis, a self-described jealous and exclusive god, is not the true Deity but a kind of fallen angel; or, in an overt critique of patriarchy unique in ancient literature, the declaration that the subordination of woman to man was an ignorant act in direct violation of the "holy height." In King's analysis, the Revelation becomes not strange but a comprehensible religious vision--and a window on the religious culture of the Roman Empire. A translation of the complete Secret Revelation of John is included.
